Auburn Chevrolet

we received excellent service from Auburn Chevrolet We went to two other Chevy dealers before coming to Auburn Chevrolet. We found the staff there were very friendly and they provided excellent service. We went to two other Chevy dealers before coming to Auburn Chevrolet. We found the staff there were very friendly and they provided excellent service. We are happy we brought a new car from this dealer. More

Buyer Beware of Canadian purchased vehicles My husband and I bought a beautiful 2015 from a salesman named Fred with 23000 miles on a used GMC Yukon last year in July 2015.  We had just had a ba My husband and I bought a beautiful 2015 from a salesman named Fred with 23000 miles on a used GMC Yukon last year in July 2015.  We had just had a baby and needed to get a bigger vehicle.  We overall thought that we made a good decision and had fair dealings with the dealership. We checked our list asked for a fair trade on our vehicle, no accidents on the vehicle, asked to see the car fax and asked to verify it was an American made vehicle from around our area.  All the questions were asked and responded to by our salesman.  What we didn't know is that we were not shown the complete car fax and that our car was from Canada. The way we found out was from the GMC dealer that the vehicle was also in an accident to.  Triple strikes now and more lies.  ?This was just after a couple months our poor vehicle started showing signs of rust and wiring worn and other noticeable parts wear and tear that were abnormal. We had it serviced at the GMC dealer and were told per the GMC build sheet it was not American, it had completely been driven in Canada and that the rust damage was like a cancer and would keep spreading.  We called Fred several times without a return call and asked to talk to the GM and no response.  I even sent and dropped by a certified letter asking for help to get out money back from the trade of 8000 down payment as well as some upgrades we purchased and nothing.  The finance and used car manager after I tried to talk to someone finally offered to help me from my persistence. At the end nothing worked to replace out $50000 vehicle on the lot or new that might work and still be in out payment zone.  I had to move on and seek another dealer to step up and help and finally another Chevy dealer nearby did.  We then hired an attorney to address the issue with a letter and again no help from the dealer.  They just had their legal council basically send a letter to us the consumer to buzz off you were told these things from their salesman.  We now have to go to court to be heard I just can't stand down and let others be lied to and harmed to make a car deal.  Integrity and honesty is everything and they missed the mark big time.  The sad thing is I am in customer service and sales as well two of my clients dealt with the same?Sales man and were lied to as well but were smart enough not to buy.  We have thousands lost due to this situation and now no equity from our large down eighther.  I hope this will help someone else to see the build sheet and complete car fax all pages.  The dealership was good to deal with when they wanted the sale but the after sale service was no good.  Warning do not buy a Canadain made vehicle they buy them dirt cheap and resell to us make a big profit that comes with a price to pay from salt damage.  Beware More

Good truck buying experiance It was a good buying experience with Steve at Auburn Chevrolet. I felt no pressure to buy Steve was quick with courteous sales staff that I talked to It was a good buying experience with Steve at Auburn Chevrolet. I felt no pressure to buy Steve was quick with courteous sales staff that I talked to while waiting,The finance manager was a great guy as well. More

Very friendly Team Mark was great to work with! Everyone was very nice and friendly and made me feel very welcomed. I would recommend your dealership to everyone. Mark was great to work with! Everyone was very nice and friendly and made me feel very welcomed. I would recommend your dealership to everyone. More

Excellent Auburn Chevrolet is a real great place to get a new or used vehicle. My sales guy was Brent, he's a awesome, funny and great sales gentleman. I and my Auburn Chevrolet is a real great place to get a new or used vehicle. My sales guy was Brent, he's a awesome, funny and great sales gentleman. I and my boyfriend felt very welcomed when we walked in. Brent greeted us at on the lot and from there helped us into our new 2016 Chevy cruze. He was very understanding and great customer service ethics. Overall our visit at Auburn Chevrolet was outstanding and definitely will be back again to get another vehicle and as well as recommending our family and friends to Brent. Thank you Brent for my new vehicle. More

easy & pleasant I detest car shopping. My experience at Auburn Chevrolet was the easiest & most pleasant experience I have ever had at a dealership. I have put off bu I detest car shopping. My experience at Auburn Chevrolet was the easiest & most pleasant experience I have ever had at a dealership. I have put off buying a new vehicle just because I don't like to feel pressured. I did not feel that at all with Auburn Chevrolet & will definitely go there when I need to buy another vehicle. Thanks Chelsea & Dean for a great experience. More

Good Experience After doing my research online, I was approached by Fred Dearing as I walked in the door and he quickly had the staff pull up the stock # I referred t After doing my research online, I was approached by Fred Dearing as I walked in the door and he quickly had the staff pull up the stock # I referred to him. We then did a test drive where he discussed how the car worked and the features it was equipped with. We returned after a 40 minute drive and discussed financing. More

Great Service It was great service and quick response. Mark and Dean were great to work with. They helped me get what I wanted and were very professional It was great service and quick response. Mark and Dean were great to work with. They helped me get what I wanted and were very professional More

amazed I gave 5 stars, everyone there was very friendly and genuine. They found me my first new 2016 chevy cruise, made it affordable to me. I'm very please I gave 5 stars, everyone there was very friendly and genuine. They found me my first new 2016 chevy cruise, made it affordable to me. I'm very pleased with this place, cause most have screwed me over. Auburn Chevrolet did not, they help you get what you want and make it affordable . They do what's best for you to help and make you happy at the end of the day More

Take great care of their customers! My fiancé and I just bought a new 2015 Chevy Cruze from Brent Fortner. We were beyond happy with the service we received from him. We told him what we My fiancé and I just bought a new 2015 Chevy Cruze from Brent Fortner. We were beyond happy with the service we received from him. We told him what we were looking for and he delivered. There was no pushy, sneaky business with this guy! We spent two days going over the deal to make sure we were completely happy with our purchase. He worked both nights past working hours. He made us both feel comfortable and let us take our time with our decision. If anyone needs someplace to purchase a vehicle, go to Auburn Chevrolet and ask for Brent. You'll be pleased with the way you're treated! More