Auburn Chevrolet

Fulfilled all the negative stereotypes about dishonesty These guys misrepresented information about the value, repair estimates and features of the vehicle they sold me, which was pending mechanical inspect These guys misrepresented information about the value, repair estimates and features of the vehicle they sold me, which was pending mechanical inspection. The finance guy was kicking garbage cans, swearing and generally hostile, refusing to give me a copy of the dealer inspection report promised. They said a $762 repair would be $10. They said the MPG on the Suburban would be 25 hwy and 20 combined! They said it had flex fuel, bluetooth and other features that it did not have. The vehicle failed inspection but the dealership questioned the integrity of my mechanic, belittled my concerns, said I didn't have any rights, could not return the vehicle or reverse the loan. They even ignored the We Owe contingency all together, funded the loan and concealed selling my trade-in!! Getting everything in writing won't protect you from these predators. They charged me $5,501 over what the average person paid on KBB for the vehicle and trade-in ($6,151 more than the average good deal). They held my credit hostage and refused to pay my trade-in loan until after it was late. When I tried to resolve, the GM called it "drama." They lied, dodged and clearly don't have any integrity... WATCH OUT! More

Wonderful customer experience!!!!!!! Faiz and his team made me feel right at home in my car buying experience. No pressure, very nice, and they even went out of their way to make sure I Faiz and his team made me feel right at home in my car buying experience. No pressure, very nice, and they even went out of their way to make sure I got back a very personal window decal I could not remove myself without ruining it. I can't say enough just how easy it was to buy my new car from Faiz. He is very professional and I would recommend anyone who is looking for a new or used vehicle to stop by Auburn Cheverolet and ask for Faiz. More

Excellent Service I didn't think this deal was going to happen! I expected to buy a 2015 camaro, but I ended up buying a 2017 for the same price that I anticipated the I didn't think this deal was going to happen! I expected to buy a 2015 camaro, but I ended up buying a 2017 for the same price that I anticipated the 15 would be. Totally Awesome!! Also I must say putting the whole deal together in about a hour and a half was also impressive. More

Friendly Attentive Service Buy a car is usually a process I dread, but the team at Auburn Chevy was friendly, professional, and attentive. This was by far the easiest and most Buy a car is usually a process I dread, but the team at Auburn Chevy was friendly, professional, and attentive. This was by far the easiest and most painless auto purchase I have ever made. We are very happy with the service we received throughout the process and would recommend Auburn Chevy to anyone. More

Happy Customer I came to Auburn Chevrolet to purchase my first vehicle. I was greeted by Fred Dearing and he assisted me by helping me finding the perfect car for my I came to Auburn Chevrolet to purchase my first vehicle. I was greeted by Fred Dearing and he assisted me by helping me finding the perfect car for my everyday needs. I test drove the 2016 Chevrolet Cruze, but before hand Fred explained every detail about the vehicle and answered any questions I had. During the test drive he had me take some roads that really brought out the excellent qualities about the vehicle. I am now a happy owner of that vehicle. Everything about purchasing the vehicle went smoothly. The manager had my car freshly detailed and ready to go before I even started signing papers. I would definitely recommend buying from this dealership. They will all assist you and treat you right at the end of the day. More

Sale rating This dealership went far and above to make my buying experience hassle free very friendly staff and when it was all done in drove home in my beautiful This dealership went far and above to make my buying experience hassle free very friendly staff and when it was all done in drove home in my beautiful new car thank you again Auburn Chevrolet More

Thank you Vicktor for your great service! We had an appointment with another dealer and the cars that we wanted to look at were not there after we had driven over and hour to view them. They We had an appointment with another dealer and the cars that we wanted to look at were not there after we had driven over and hour to view them. They asked us to sit and wait for a salesperson and we waited for 20 minutes without anyone to help us. We called Vicktor at Auburn Chevrolet and he immediately found a car that met our needs and made the process of buying our new truck fun and entertaining! I appreciate that he took the time to find out exactly what we wanted. He made a sale easily within an hour because he was professional, immediately available, and listened to what our needs were and found us the perfect Chevy Colorado! Great dealership! More

The compassion and trust you want. I was trying to finish out buying my lease. Because of a weird state law where I leased the car I had received the run around from my leasing company, I was trying to finish out buying my lease. Because of a weird state law where I leased the car I had received the run around from my leasing company, the Chevrolet dealership I leased through, and the bank I applied for the loan. Auburn Chevrolet saved the day. I was beyond frustrated and never cry. I did cry there. They looked at all the options for me: return the lease, buy a new car, buy out my lease. I could not ask for a more helpful and understanding place to purchase a car. I will tell everyone to work with them. More

Excellent Never bought a new car before, Brent made it possible to get the truck i wanted and brand new. Id recommend him and Auburn Chevrolet to anybody looki Never bought a new car before, Brent made it possible to get the truck i wanted and brand new. Id recommend him and Auburn Chevrolet to anybody looking for good people and a great deal. More

Blessing and ease of purchasing a new car I was so impressed by the honest treatment I received the the salesman Faiz Hashmi that i have already referred him to others, he was straight forwar I was so impressed by the honest treatment I received the the salesman Faiz Hashmi that i have already referred him to others, he was straight forward and objective , he did not waste my time and he was probable the most professional sales man I have ever experienced in a new car dealership.. I was so impressed by him. He honors his job and customers... More