Atlantic Toyota - Service Center

Friendly staff who greets immediately. Appointment was easy to make on line for routine service. Waiting room was clean and comfortable and wait time was short. My car was ready in less time then I was to easy to make on line for routine service. Waiting room was clean and comfortable and wait time was short. My car was ready in less time then I was told. More

My sales rep Sunny was very thorough, and pleasant and when I brought my care for pinstripingi, Mike did an excellent job and was very polite and friendly. when I brought my care for pinstripingi, Mike did an excellent job and was very polite and friendly. More

Since my wife and I purchased the 2005 Avalon from your dealership in 2005 we have always been pleased with the level of care that your service dept. utilize, even though we reside in Brooklyn NY, we have dealership in 2005 we have always been pleased with the level of care that your service dept. utilize, even though we reside in Brooklyn NY, we have always used your service dept. for maintenance except once on a recall which forced us to use the nearest dealership on Nostrand Ave Brooklyn NY. That was a disaster and your service dept. ended up redoing their work. As long as we have this Toyota we will always use your service dept. Thank you! Mr. & Mrs. Joseph More

Every time I come to the service department to get worked done, I am treated with so much courtesy and the professionalism of the employees are awesome. My servicer Benny Mak is very customer oriented, he we done, I am treated with so much courtesy and the professionalism of the employees are awesome. My servicer Benny Mak is very customer oriented, he welcomes me and explains everything in detail to me. What I like about him the most is that he remembers me from the last visit and know what work was performed. I appreciate that because it shows that he gets to know his customers. As long as I am a Toyota owner, I will always bring my vehicle to this service department. I am treated with respect and the customers are #!. More

Atlantic Toyota is the ONLY place I take my 2009 Rav4 for service. Benny Mak is the best service advisor that I've ever dealt with. The service is always on point. I'm always treated like i'm part of the fam service. Benny Mak is the best service advisor that I've ever dealt with. The service is always on point. I'm always treated like i'm part of the family. And sure, people I know always say to use a local mechanic for service because it's cheaper, but honestly after the coupons they have on their website it's actually cheaper than a local mechanic. And a little fyi, I live walking distance from Westbury Toyota, and I prefer to drive the 10+ mile drive to Atlantic Toyota because of how they great they are... More

I purchased my car last August and a 2-month service plan came with it. I had some time Saturday morning and brought my car in for the 10,000 mile service without an appointment. I was treated courteously came with it. I had some time Saturday morning and brought my car in for the 10,000 mile service without an appointment. I was treated courteously and cheerfully all the same. My requests were honored and, since I needed to wait for the car, I was in and out in record time. I bring my car back to the service department because I know it will be well-taken care of. More

I service my LandCruiser at Westbury Toyota. On this occasion and because I was in the area, I decided to get an oil change at Atlantic Toyota strictly because of convenience. While my son was at a lacr occasion and because I was in the area, I decided to get an oil change at Atlantic Toyota strictly because of convenience. While my son was at a lacross game in the area, I felt I could kill two birds with one stone and save some time. I never thought I would be so impressed with the level of service I received from Atlantic Toyota and especially from Michelle Kanavas, my Service Advisor. (I hope I spelled it right) She treated me professionally and kept me informed of the process every step of the way. Surly a different experience from which I have been accustom at Westbury. She was polite and genuine and I have to admit, the staff there was more than accommodating. I felt like I was shopping at Nordstroms, without the pricy handbags!! Michelle, thank you and your staff for getting me excited about a measly oil change. LOL. I will go out of my way in the future just to bring my truck to you for all my serving needs. More

I purchased my Camry one year ago and was very pleased with the customer service, attention and fair price I received at Atlantic Toyota. I have been back to Toyota's service department for oil changes a with the customer service, attention and fair price I received at Atlantic Toyota. I have been back to Toyota's service department for oil changes and basic maintenance and am always satisfied with the quality of service provided. Thank you. More

After having my tire replaced "under warranty", thought still having to pay $90 for the replacement, I found that the tire pressure sensor was on. I checked the pressure in the replaced tire and f thought still having to pay $90 for the replacement, I found that the tire pressure sensor was on. I checked the pressure in the replaced tire and found that the tire was low in pressure. Then after filling the sensor still came on. This I found out was the the sensor was malfunctioning. Now the service dept wants to charge me $300 for a new sensor. Obviously they broke the sensor when replacing the tire and now want to charge me to fix their mistake. I've done research and found that when an inexperiences technician changes tires they are very likely to break the sensor. Horrible service! Goodyear would have just sold me a replacement tire and installed for $125 and probably not have broken the sensor. More

My 2008 Matrix has been serviced at Atlantic since I purchased it (at another Toyota dealership) in Fall 2007. Their service was recommended to me by a neighbor, and overall, Atlantic service has maint purchased it (at another Toyota dealership) in Fall 2007. Their service was recommended to me by a neighbor, and overall, Atlantic service has maintained a high standard, in quality of work, friendliness and helpfulness of personnel, and sometimes even in price. I have used Michelle as a Service Advisor on 3 visits so far and she has been most helpful during the service experience - pleasant, professional, and honest in her assessment of the work my car has needed. I have, and will continue to recommend Atlantic Toyota Service to my friends. More