589 Reviews of Atlantic Toyota - Service Center
My car was recalled for several inspections and I was immediately taken care of. Tasha Drew and Evelyn were kind and helpful as well as all the other employees. I got my car back the same day and it ru immediately taken care of. Tasha Drew and Evelyn were kind and helpful as well as all the other employees. I got my car back the same day and it runs beautifully. I was assured that if there were ever any issues I could drop by any time. I've been using Toyota for over 10 years and would never trust any other brand. More
On Sept. 27, 2013, I went to Atlantic Toyota's Service Dep't for my 2013 Rav 4 for first time service. I was greeted by Tim Keehner in a very professional matter. Tim was very kind and informative Service Dep't for my 2013 Rav 4 for first time service. I was greeted by Tim Keehner in a very professional matter. Tim was very kind and informative. I gave Atlantic Toyota this rating due to the expertise of Toyota's technicians, and timely completion of the service I received. I do look forward to future services needs. I would like to mention my bad experience I had with my return lease from my 2010 Toyota Prius. Atlantic Toyota's financial management were unfair and did not return a simple phone call, not did they attempt to help solve an issue that was unfair to me. I can give you a detailed summary in another survey if you desire it. I give Atlantic Toyota's financial management a "THUMBS DOWN" due to there lack of concern and unprofessional approach concerning the issues I had. I would probably look for another dealership if I need to purchase or lease in the future because of the treatment I received. Thank you for reading this review. Atlantic Toyota's service is terrific however, I can't say the same for Toyota's financial management team. More
Took my Rav4 for 5000 mile oil change. Everyone was nice and when I sat with Wayne to address my concerns, he was very helpful, even walking to my car to check out what I was talking about. We even spoke to and when I sat with Wayne to address my concerns, he was very helpful, even walking to my car to check out what I was talking about. We even spoke to the mechanic who answered my problem. Thank you! Since I had made my appointment that morning I was happy to get in that afternoon. The waiting room was comfortable, liked that it had TV and wifi. When all said and done, fluids were toped, tires rotated and left feeling happy and safe. More
the service was great - Very friendly, waiting room had coffee bagels & muffins - newspaper, TV's, Plenty of comfortable seating I was told car would be ready in about an hour & they were true to there w coffee bagels & muffins - newspaper, TV's, Plenty of comfortable seating I was told car would be ready in about an hour & they were true to there word - Thank you for a job well done More
Inner tie rod was shot, they fixed it for free due to under warranty, no problems. Very helpful, will come back! Timothy Keehner was very nice and assured me that everything was going to be okay. under warranty, no problems. Very helpful, will come back! Timothy Keehner was very nice and assured me that everything was going to be okay. More
I VISITED THE TOYOTA LOCATION IN AMITYVILLE 9/9/13 WITH MY FRIEND. IT WAS MY FIRST TIME TAKING MY CAR TO GET AN OIL CHANGE AND THEY MADE THE PROCESS SO EASY AND SIMPLE. I WANTED TO MENTION TIMOTHY KEEHNER MY FRIEND. IT WAS MY FIRST TIME TAKING MY CAR TO GET AN OIL CHANGE AND THEY MADE THE PROCESS SO EASY AND SIMPLE. I WANTED TO MENTION TIMOTHY KEEHNER FOR GOING ABOVE AND BEYOND FOR ME, HE WAS GREAT VERY FRIENDLY AND VERY KNOWLEDGBLE. I THINK THEY ALL IN ALL DELIVERED A GREAT SERVICE AND I WILL BE RETURNING TO THIS LOCATION VERY SOON, HOPING TIMOTHY WILL ATTEND ME. GREAT SERVICE IM A VERY SATISFIED CUSTOMER!!! More
My appointment was for 8:00 AM, but I arrived at 7:30 AM and the service people took my car right away. I came in for an inspection renewal, and check the fluids, tires, etc. I did not have to wait long. and the service people took my car right away. I came in for an inspection renewal, and check the fluids, tires, etc. I did not have to wait long. Service was done quick and done right the first time. I also love the bagels and coffee. I enjoy the atmosphere in the waiting room, reading the newspaper, watching TV. More
I bought my Toyota Camry XLE a couple of years ago from Atlantic Toyota a few years ago and I love it!! I brought my car in today to have the oil changed and the tires rotated. Wayne Weinstein noticed th Atlantic Toyota a few years ago and I love it!! I brought my car in today to have the oil changed and the tires rotated. Wayne Weinstein noticed that my inspection sticker was almost expired, thereby saving me another trip later in the month. I am very happy with the service at Atlantic and will continue to have my car serviced there. Great service and courteous staff! Carolyn Goldberg More
The service department at Atlantic Toyota is truly outstanding. The staff is professional, accommodating and courteous, often going above and beyond to ensure that the customer has the best experience outstanding. The staff is professional, accommodating and courteous, often going above and beyond to ensure that the customer has the best experience possible. As a nurse at Long Island Jewish Hospital, my shifts often fluctuate and Michelle was able to work around my schedule, in terms of date/time, providing me with a loaner, and updating me as to when my car will be ready for pick-up. Michelle is friendly, personable, and goes above and beyond to ensure that the customer is satisfied. Overall, I can not say enough about my experience thus far at Atlantic Toyota. Their dedication to customer service does not go unnoticed. I met the Service Director, Steve on my last visit yesterday and he was a real guy. Professional and courteous and attended to all my needs too. Just a great staff!! More
I was able to drop off my car and get it back the same day,even after arriving late in the pm. The staff was very professional and friendly. day,even after arriving late in the pm. The staff was very professional and friendly. More