590 Reviews of Atlantic Toyota - Service Center
QUICK AND EASY THE SERVICE AT TOYOTA-CAN'T GET MUCH BETTER!!!! ALWAYS DREADED BRINGING IN CAR TO DEALERSHIPS IN THE PAST FOR SERVICE BUT SINCE STARTED USING ATLANT THE SERVICE AT TOYOTA-CAN'T GET MUCH BETTER!!!! ALWAYS DREADED BRINGING IN CAR TO DEALERSHIPS IN THE PAST FOR SERVICE BUT SINCE STARTED USING ATLANTIC TOYOTA IT HAS BEEN A PLEASURE. YESTERDAY HAVING BENNIE AS THE SERVICE REP TOPPED THEM ALL. FRIENDLY, EFFEICIENT, AND EXPLAINED EVERY DETAIL OF THE WORK NEEDED-NO COMPLAINTS. More
BROKEN PROMISES AND LIES @AtlanticToyota AMITY TOYOTA This place doesn't even deserve one star, maybe minus 5. I brought in my 2012 prius because my auxiliary battery kept d @AtlanticToyota AMITY TOYOTA This place doesn't even deserve one star, maybe minus 5. I brought in my 2012 prius because my auxiliary battery kept dying after about an hour of not running. Prior to bringing it there i stopped by another mechanic. He checked the auxiliary battery and said the battery was fine, taking charge and holding charge. So he turned car off tested electrical system, he found a 18 amp draw from the electrical system. Benny the service Mgr says his mechanic says thats normal. Even a 5 year old knows a 18 amp draw will kill any battery in an hour or two. So I leave the car its a saturday and that afternoon i get a call asking for my ok to put a new battery in the car if needed lol. Now how stupid do they think I am it was just tested by a mechanic that was fixing cars while these kids were breast feeding. So then I ask a loaner??? Answer no we only have four and there out but monday morning is good. So I call this morning and i was told no loaners and there is a wait list, even better they have no one to look at my car today. So I Call the service Mgr who on Sat wanted to give me the best deal in the world on a trade in for a new Prius. I explain the service situation and he says come in he will take care of it and guarantees me a loaner today. He even says we will pick you up in Long Beach and bring you to Amityville. I say great but i have to be honest I will listen but I am not making a decision today. All of a sudden he has to call me back. He never calls so I call them and all of a sudden they have no loaners. I wouldn't use this Toyota Dealer or ANY other Atlantic car dealership. They are a bunch of lying ,cheating BS thieves. BUYER BEWARE. First the service dept had no stars now def the sales is right there with them.. I hope they plan on seeing this post in many places, I am in the news business and more people are gonna read this that they sell cars. Jim @STAUBITSER More
WORST. PLACE. EVER. What a huge mistake going to this place for repair. Not only do they insist on nickel-and dimeing you into unnecessary repairs, they also try and talk What a huge mistake going to this place for repair. Not only do they insist on nickel-and dimeing you into unnecessary repairs, they also try and talk 70-year old people into buying new engines. I experienced this while in the waiting room, and I was about to step in, when Wayne Weinstein called me over to tell me what I needed to fix. Wanted to charge ME to fix the tire that HIS mechanic flattened with a nail. To top it off, the only thing that Wayne was concerned with was getting his "high customer satisfaction" score, without actually trying to make sure I was satisfied with the service. So after completing the satisfaction survey, I get a voice mail from this "man" basically threatening me, speaking VERY disrespectful to me, and telling me I'm not welcome back at HIS shop. Not sure about you, but I don't feel these are the actions of a dealership worth giving your business to. More
Service I found that the service was fast. Tim communicated with me during the process and there was very little wait. I will go back for sure I found that the service was fast. Tim communicated with me during the process and there was very little wait. I will go back for sure More
Review of service experience I serviced both my cars in December. I always do my servicing at Atlantic Toyota because their service is quick, efficient, thorough and friendly. I r I serviced both my cars in December. I always do my servicing at Atlantic Toyota because their service is quick, efficient, thorough and friendly. I recommend Atlantic Toyota to anyone who wants their servicing done right whether you use Timothy, Wayne or any of their fine staff. I've also bought new vehicles from Atlantic several times and highly recommend them for a good deal for car buying as well. Thank you Atlantic. More
Service Excellent Job .Did a great jib on my car. Workers was so pleasant. I woyld recommended this dealer and service department to all. Plus I brought my ca Excellent Job .Did a great jib on my car. Workers was so pleasant. I woyld recommended this dealer and service department to all. Plus I brought my car there. Frank Wilson Excellent sales. More
Quality Service visit. Went to get an oil change for my car and was informed that the oil was not due to be changed yet. But Service Dept said that they would do a check on Went to get an oil change for my car and was informed that the oil was not due to be changed yet. But Service Dept said that they would do a check on the car and it was found to be running good. Love the car and brand that I trust. More
Service at Atlantic is excellent. I service both of my Toyotas at Atlantic Toyota. My service advisor is Benny Mak. He is always knowledgeable and professional. He is also courteous I service both of my Toyotas at Atlantic Toyota. My service advisor is Benny Mak. He is always knowledgeable and professional. He is also courteous and accommodating. My service experiences have always been quite satisfactory. All necessary work is explained in advance, and is performed satisfactorily and on schedule. Benny is a credit to your organization as are all the mechanics who work on my cars. More
1st service visit friendly and efficient Was pleased with how quickly my first service on leased car went. Staff was very friendly. (Although one item on paperwork was confusing? Free servi Was pleased with how quickly my first service on leased car went. Staff was very friendly. (Although one item on paperwork was confusing? Free service or charge?) More
Excellent Service by Benny Mak and Technician I brought my truck in for routine maintenance. Benny Mak the service advisor was excellent. He explained everything and the service was prompt and wel I brought my truck in for routine maintenance. Benny Mak the service advisor was excellent. He explained everything and the service was prompt and well done. More