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Atlantic Toyota - Service Center

Lynn, MA

4.6
199 Reviews
Call Service Center (781) 599-4922

199 Reviews of Atlantic Toyota - Service Center

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November 29, 2023

Worst dealership ever they damaged my wheel lock key without notice me and charged me for new one More

by samir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 29, 2023 -

Atlantic Toyota responded

Samir, we run an honest business so this feedback is concerning. I am sincerely sorry for any miscommunication regarding the damages to your vehicle and thnk it would be best to discuss this with you further. Please reach out to me directly at your earliest convenience. Thank you, John Biggio - General Manager - 339-883-2505

Nov 30, 2023 -

samir responded

You don’t have to discuss this problem with me because That was the last day I deal with your services, you should discuss your concerns with your staff specially service worker and thier manager. Thank you and have a nice day

November 17, 2023

Atlantic Toyota has an excellent service department. Rick is very courteous and professional. I recommend Atlantic highly. More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick DiDonato
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Nov 20, 2023 -

Atlantic Toyota responded

DeeDee, we're delighted to know that you had an excellent experience with Rick and our service department at Atlantic Toyota. Your recommendation means a lot to us! We hope to see you down the road for any of your future needs!

November 15, 2023

Was very pleased with my maintenance service. What I went in for was completed without any other issues. Thanks. Lorraine is always great. More

by franklin215
Recommend Dealer
Yes
Employees Worked With
Lorraine
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Nov 15, 2023 -

Atlantic Toyota responded

We're glad to know you had a positive experience with our maintenance service at Atlantic Toyota. We'll pass along your kind words to Lorraine and the team!

November 06, 2023

I received great service and prompt service. Donald answered all my questions, so I could understand my repairs. Atlantic Toyota is always immaculate inside and out More

by Valued customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hartney, service advisor
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Nov 06, 2023 -

Atlantic Toyota responded

We're glad to know that Donald and our team at Atlantic Toyota were able to provide you with great service. We always aim for clarity when it comes to repairs, so we're happy this was your experience! Thanks for the positive feedback!

November 03, 2023

Extremely expensive service fees. For example basic oil change here coasts $86 at Imperial Toyota $56. I asked them why such a difference on pricing and they couldn’t explain why they More

by feliperodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Nov 06, 2023 -

Atlantic Toyota responded

Felipe, I'm sorry to learn about your disappointment. Our pricing reflects the top-notch service we provide and if you would like to discuss these concerns in greater detail, I invite you to contact me directly. Thank you, John Biggio - General Manager - 339-883-2505

October 26, 2023

The best Toyota dealership on the planet. The employees are highly trained, can answer all my questions and their service and pricing are all terrific. I’ve been doing business with Atlanti More

by dominators20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abdi, Clyde Alleyne, Carlos Figueroa, Peter Carey, Jack Sharkey, Alejandro Corella, Claudette Hilton, Jeannette Ramirez, Customer Service, Richard Neckers
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Oct 26, 2023 -

Atlantic Toyota responded

We appreciate your continued business and loyalty, it means the world to us! We're so glad to have you as part of our Atlantic Toyota family. It's great to know that we've been able to consistently provide top-notch service and pricing for all these years. Here's to many more together!

October 26, 2023

Clean, professional, trustworthy. Personnel’s attitude & performance result in my confidence & comfort with their service. More

by Sunny & warm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
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Oct 26, 2023 -

Atlantic Toyota responded

We're delighted to know that our team at Atlantic Toyota was able to provide you with a welcoming, professional, and trustworthy experience. Your confidence in us is greatly appreciated!

October 06, 2023

Efficiency, Friendliness, and good customer service from Jeannette Ramirez.... also good service from Michael Abdi... the best sales agent More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abdi
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Oct 09, 2023 -

Atlantic Toyota responded

We're so glad to know that Jeannette and Michael provided you with efficient, friendly service here at Atlantic Toyota. Thanks for your kind words!

September 23, 2023

Great service, Rick at the service center was really helpful and attentive to our needs. More

by mercadov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Sep 25, 2023 -

Atlantic Toyota responded

We are so glad that Rick delivered a top-notch service experience! Thank you for choosing Atlantic Toyota and for sharing your positive feedback. Safe travels down the road!

September 20, 2023

Great Dealership with awesome customer service. I dealt with Rick in service department he explained everything that was going to be done on my Highlander's first service, he was honest and profess More

by spingree58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Jeannette Ramirez
Report | Print
Sep 20, 2023 -

Atlantic Toyota responded

We appreciate your kind words and recommendation! It's great to know that Rick was able to provide you with the excellent experience we strive for at Atlantic Toyota. We look forward to serving you again in the future!

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