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Atlantic Toyota - Service Center

Lynn, MA

4.6
199 Reviews

199 Reviews of Atlantic Toyota - Service Center

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July 24, 2024

I am very satisfied with atlantic toyota for their good work Excelent work appreciated much More

by thomasgarcia3765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
Jul 25, 2024 -

Atlantic Toyota responded

We appreciate your business and your review! Thanks from the Atlantic Toyota Team, Thomas!

June 14, 2024

As always courteous, professional extremely helpful. They are the best. I will come here to buy and service all of my vehicles. More

by torrtal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Carey
Jun 14, 2024 -

Atlantic Toyota responded

We're delighted to hear that you found our team at Atlantic Toyota courteous and professional. Thank you for your continued trust in us for all your vehicle needs!

May 07, 2024

informed service of tire leak. Service calls back sensor in tire needs to be changed. $340. 2 weeks latter tire still leaking. Service now say's dry rot, need new tires. Mind you More

by lundeinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asst Service Mgr, Willam Biggio
May 22, 2024 -

Atlantic Toyota responded

I'm sorry to learn about your experience with the tire service. This is not reflective of our commitment to customer satisfaction and I'd like a chance to make things right. Please reach out so that we can discuss this further and find an appropriate solution for you. Thank you, John Biggio - General Manager - 339-883-2505

April 29, 2024

Always professional, service is timely and they stand by their work. Carmen is a pleasure to deal with. More

by JBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Zelaya
Apr 30, 2024 -

Atlantic Toyota responded

JBT, it's great to know that Carmen and the team at Atlantic Toyota have been able to provide you with timely and professional service. Thanks for your positive feedback!

April 26, 2024

I’ve been coming there for a lot of years and never left disatisfiedalways happy More

by carol.mytych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Sharkey, Abner D, Customer Service
Apr 26, 2024 -

Atlantic Toyota responded

Carol, thank you for being a loyal Atlantic Toyota customer! We are happy to deliver you five-star service.

April 03, 2024

If you are looking for dealership that cares for providing great customer service, earn your trust and maintain your vehicle well. Atlantic Toyota is not the place for you. The service staff does no More

by Patty Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carmen - Service Dept
Apr 05, 2024 -

Atlantic Toyota responded

Patty, I'm really sorry to read about your experience. It's clear we've missed the mark in terms of customer service and professionalism - that's not what we strive for at all. We take feedback like yours very seriously as it helps us improve our services. If you're open to discussing this further, please reach out directly so we can address any issues or concerns you may have had with our team. Thank you, John Biggio - General Manager - 339-883-2505

March 28, 2024

Lorraine is an excellent manager. Always responds to any requests for service in a timely and respectful manner. People go above and beyond to help and make sure that you are satisfi More

by Pattyr
Recommend Dealer
Yes
Employees Worked With
Lorraine Murray, Mike Abdi
Mar 28, 2024 -

Atlantic Toyota responded

Patty, it's great to know that Lorraine and the team at Atlantic Toyota have consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to serving you for many more years!

March 25, 2024

Jeannette was great she let me know in a timely manner what I needed done in addition to what I came in for which was oil lube job. More

by LindaMurano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
Mar 25, 2024 -

Atlantic Toyota responded

Linda, it's great to know Jeannette was able to assist you promptly and efficiently at Atlantic Toyota. We appreciate your feedback!

March 21, 2024

Muy buena atencion muy buen servicio desde k me recibe jose hasta k llegue donde Jeanette More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
Mar 21, 2024 -

Atlantic Toyota responded

Nos alegra leer que su experiencia con Jose y Jeanette fue excelente, Guillermo! Gracias por apoyar a nuestro equipo de Atlantic Toyota!

March 05, 2024

I was there this morning at 10:45 for 15,000 miles/18 months service. Vehicle was serviced in a timely manner, Jeannette kept me informed about everything, called me when car was ready. Guest lounge w More

by Lorenzo
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
Mar 05, 2024 -

Atlantic Toyota responded

Lorenzo, it's great to know that Jeannette and the rest of our team at Atlantic Toyota were able to provide you with a timely service. We're glad you found our guest lounge comfortable too! Thanks for your support!

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