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Atlantic Toyota - Service Center

Lynn, MA

4.5
175 Reviews
Call Service Center (781) 599-4922

175 Reviews of Atlantic Toyota - Service Center

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January 19, 2024

I have purchased all of my vehicles here and I am always satisfied with my experience. Sales, service and parts have always made it a good experience. The employees are professional and courteous. Love i More

by torrtal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Carey
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Jan 19, 2024 -

Atlantic Toyota responded

We're so glad to know you've had consistently positive experiences with us at Atlantic Toyota! Our team always aims for professionalism and courtesy. Thank you for your loyalty and continued support, we appreciate it!

January 08, 2024

My visit to Atlantic Toyota was to my expectations. They took care of my inflated tire and replaced it with a new tire in a timely manner and the reception was very polite and helpful More

by Fillmille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel
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Jan 08, 2024 -

Atlantic Toyota responded

We're glad to know that your visit met expectations and our team took care of your tire in no time! Thanks for choosing Atlantic Toyota - drive safely!

December 28, 2023

FAIR. Fair in sales and fair in service. Unlike prior dealerships I have dealt with. More

by RG
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I have ever dealt with has been wonderful
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Dec 29, 2023 -

Atlantic Toyota responded

Thank you for the review! We hope to see you again at Atlantic Toyota. Safe travels!

December 21, 2023

I been going to this dealer more that 25 years. Just the best mechanics and services. Customer service people many of them I know them for all this years. Easy to made appointment. More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Atlantic Toyota responded

Miranda, it's wonderful to know you've been with us at Atlantic Toyota for over 25 years! We appreciate your loyalty and are always here to provide the best service. Thank you for sharing your experience!

December 08, 2023

Attentive, caring, knowledgeable service. Every time I have my car serviced I know I can depend on Atlantic! More

by kathconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Bonnie
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Dec 08, 2023 -

Atlantic Toyota responded

Kath, we're so glad to know you can depend on us here at Atlantic Toyota for your car service needs. Thank you for the positive feedback!

December 06, 2023

Israel always provides me with great customer service. He explained to me all of my options and available offers. Thank you! Cecilia. More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel service department
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Dec 06, 2023 -

Atlantic Toyota responded

Cecilia, we're delighted to know that Israel provided you with excellent service at Atlantic Toyota. Thanks for your kind words and support!

November 29, 2023

Worst dealership ever they damaged my wheel lock key without notice me and charged me for new one More

by samir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 29, 2023 -

Atlantic Toyota responded

Samir, we run an honest business so this feedback is concerning. I am sincerely sorry for any miscommunication regarding the damages to your vehicle and thnk it would be best to discuss this with you further. Please reach out to me directly at your earliest convenience. Thank you, John Biggio - General Manager - 339-883-2505

Nov 30, 2023 -

samir responded

You don’t have to discuss this problem with me because That was the last day I deal with your services, you should discuss your concerns with your staff specially service worker and thier manager. Thank you and have a nice day

November 17, 2023

Atlantic Toyota has an excellent service department. Rick is very courteous and professional. I recommend Atlantic highly. More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick DiDonato
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Nov 20, 2023 -

Atlantic Toyota responded

DeeDee, we're delighted to know that you had an excellent experience with Rick and our service department at Atlantic Toyota. Your recommendation means a lot to us! We hope to see you down the road for any of your future needs!

November 15, 2023

Was very pleased with my maintenance service. What I went in for was completed without any other issues. Thanks. Lorraine is always great. More

by franklin215
Recommend Dealer
Yes
Employees Worked With
Lorraine
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Nov 15, 2023 -

Atlantic Toyota responded

We're glad to know you had a positive experience with our maintenance service at Atlantic Toyota. We'll pass along your kind words to Lorraine and the team!

November 05, 2023

I received great service and prompt service. Donald answered all my questions, so I could understand my repairs. Atlantic Toyota is always immaculate inside and out More

by Valued customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hartney, service advisor
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Nov 06, 2023 -

Atlantic Toyota responded

We're glad to know that Donald and our team at Atlantic Toyota were able to provide you with great service. We always aim for clarity when it comes to repairs, so we're happy this was your experience! Thanks for the positive feedback!

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