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Atlantic Toyota - Service Center

Lynn, MA

4.5
175 Reviews

175 Reviews of Atlantic Toyota - Service Center

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August 16, 2024

Work was completed in a timely manner. Rick explained everything I didn’t understand. He is knowledgeable, polite and very helpful. More

by Maauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 16, 2024 -

Atlantic Toyota responded

We're glad to hear Rick provided knowledgeable and helpful service here at Atlantic Toyota. Thanks for sharing your positive experience!

August 15, 2024

I am happy with the service. Many, many years going to the dealer for the maintenance of my Car. More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorraine Murray
Aug 15, 2024 -

Atlantic Toyota responded

Miranda, we are so grateful to have earned your loyal business over the years. Thanks for being part of the Atlantic Toyota family!

August 13, 2024

Rick was so very helpful and patient with my husband. They took us on time, and the service was awesome More

by janetlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 14, 2024 -

Atlantic Toyota responded

Janetlee, we're delighted to hear Rick provided you and your husband with such helpful and patient service at Atlantic Toyota. Thanks for sharing your positive experience with us!

August 10, 2024

Never received an invoice for my service as promised they never sent. At the time they took my credit card and promised to send an invoice but did not. More

by Nelsonfrederick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Atlantic Toyota responded

I apologize for the oversight regarding your invoice. We want our customers to feel accommodated throughout their time working with us and I'm sorry we fell short here. Please reach out so we can get this resolved promptly. Thank you, John Biggio - General Manager - 339-883-2505

August 08, 2024

Súper , very nice timely services 🙌🏽I went today for my first 5,000 miles check up, they said will be one hour and it was exactly a one hour wait 🙌🏽 More

by bfermin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abdi
Aug 09, 2024 -

Atlantic Toyota responded

We're glad to hear you had a timely and pleasant experience with our team at Atlantic Toyota. Thanks for sharing your feedback!

July 27, 2024

I took my 22 RAV4 for 20K service to this dealership. Once I got home, I did let the engine cool for 20 minutes and checked the oil level. To my surprise the oil level was double what the car required; t More

by Mo
Workmanship
Recommend Dealer
No
Employees Worked With
Jeannette Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen zelaya
Jul 29, 2024 -

Atlantic Toyota responded

We apologize for the inconvenience and frustration you experienced during your recent service visit. It's concerning to hear about the overfill issue, and we understand how this could impact your trust in our services. We appreciate you bringing this to our attention so we can address it with our team. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, John Biggio - General Manager - 339-883-2505

July 24, 2024

I am very satisfied with atlantic toyota for their good work Excelent work appreciated much More

by thomasgarcia3765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Atlantic Toyota responded

We appreciate your business and your review! Thanks from the Atlantic Toyota Team, Thomas!

June 14, 2024

As always courteous, professional extremely helpful. They are the best. I will come here to buy and service all of my vehicles. More

by torrtal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Atlantic Toyota responded

We're delighted to hear that you found our team at Atlantic Toyota courteous and professional. Thank you for your continued trust in us for all your vehicle needs!

May 07, 2024

informed service of tire leak. Service calls back sensor in tire needs to be changed. $340. 2 weeks latter tire still leaking. Service now say's dry rot, need new tires. Mind you More

by lundeinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willam Biggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asst Service Mgr
May 22, 2024 -

Atlantic Toyota responded

I'm sorry to learn about your experience with the tire service. This is not reflective of our commitment to customer satisfaction and I'd like a chance to make things right. Please reach out so that we can discuss this further and find an appropriate solution for you. Thank you, John Biggio - General Manager - 339-883-2505

April 29, 2024

Always professional, service is timely and they stand by their work. Carmen is a pleasure to deal with. More

by JBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Zelaya
Apr 30, 2024 -

Atlantic Toyota responded

JBT, it's great to know that Carmen and the team at Atlantic Toyota have been able to provide you with timely and professional service. Thanks for your positive feedback!

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