Atlantic Toyota - Service Center

Easy! It was very easy to book an appointment and drop off the car. Rick was very pleasant and contacted me immediately to discuss the extra services I ne It was very easy to book an appointment and drop off the car. Rick was very pleasant and contacted me immediately to discuss the extra services I needed. More

Went in due to Mainteance light on, Service desk personnel welcoming and efficient. Michael Abdi who sold my family 4 cars offered to go the extra mile when seeing me, small gesture, ve Service desk personnel welcoming and efficient. Michael Abdi who sold my family 4 cars offered to go the extra mile when seeing me, small gesture, very welcome. He is always at the ready to help in any way, Surprised it took 1 1/2 hrs. To have tires rotated. Small gestures really make a difference. More

Service They are always Prompt. Very polite and friendly in my experience was one that I would recommend to all my friends. I drive over 40 minutes for the g They are always Prompt. Very polite and friendly in my experience was one that I would recommend to all my friends. I drive over 40 minutes for the great service. More

2nd care and maintenance Disappointed was U to make Saturday appointments. was in vacation this week so worked out ok. Was done quick, friendly and I was in and out. Still Disappointed was U to make Saturday appointments. was in vacation this week so worked out ok. Was done quick, friendly and I was in and out. Still wish Saturday and Sunday were options for service though. More

Hassle free experience I took my 2008 Solara in for its routine service on a Saturday. I had an appointment so I quickly worked with Lorraine to get checked in. The servic I took my 2008 Solara in for its routine service on a Saturday. I had an appointment so I quickly worked with Lorraine to get checked in. The service area was busy and everyone I encountered who worked there was friendly and polite. They always take great care of the car and let me know what is going on with it. I feel very lucky to be able to give Atlantic Toyota my trust in servicing my car. The car is almost 10 years old and I plan to continue to drive it for many more years. The service I get from Atlantic is going to help me do that. When the time comes to purchase a new car, I know I can buy it from Atlantic and continue to use their service department with confidence. More

Review updated If I hadn’t had a disagreement with the service department I would’ve given Atlantic Toyota four stars. However, if the general manager wouldn't work If I hadn’t had a disagreement with the service department I would’ve given Atlantic Toyota four stars. However, if the general manager wouldn't work with me and listened to my complaint I would give Atlantic Toyota one star or even none. At this time I give three stars because Mr. John Biggio was the only one that demonstrated that he cares about customers and the service they provide. Thank you Mr. Biggio. More

Maintenance work Service was longer than usual because it's the weekend. My service adviser was very knowledgeabl, professional and friendly. He kept be posted with th Service was longer than usual because it's the weekend. My service adviser was very knowledgeabl, professional and friendly. He kept be posted with the status of my car. More

Just a routine visit My Prius was due for a tire rotation. My visit was on schedule. I was checked in and waited in the clean and warm waiting room. Although I thought My Prius was due for a tire rotation. My visit was on schedule. I was checked in and waited in the clean and warm waiting room. Although I thought the service took a bit longer than I expected the experience overall was pleasant. I went out to the lot and liked the new Prius and may visit again in Spring to possibly purchase a new Prius More

Excellent service Department especially Rick Danato goes above and beyond customer service for the customer. I call this morning for slow leak in one of my tires told m Department especially Rick Danato goes above and beyond customer service for the customer. I call this morning for slow leak in one of my tires told me to come in and it happening that the tire needed to be removed and reseal bead. This was a safety issue. More

Great dealership The office is great. It is larger than the dealer in Lexington. The waiting area is at least 10 times bigger. You can park your car inside the indoor The office is great. It is larger than the dealer in Lexington. The waiting area is at least 10 times bigger. You can park your car inside the indoor garage to avoid the cold and/or rain. The waiting area has a room for kids. Free coffee and donuts m. Only downside is that the service took 1.5 hrs instead of the regular 1 1/4, but it was worth the extra 15 min of pleasure. More