Atlantic Toyota - Service Center

Love Atlantic Toyota No one likes to spend money on their car but it's not too painful and it's always explained and handled efficiently at A.T. with Rick DiDonnato my veh No one likes to spend money on their car but it's not too painful and it's always explained and handled efficiently at A.T. with Rick DiDonnato my vehicles service manager. Before you know it I wS on my way safely with my mom in tow. More

Awesome team It is always a pleasure visiting Atlantic Toyota they are friendly and grat customer service. Carmen from the service department is always very friend It is always a pleasure visiting Atlantic Toyota they are friendly and grat customer service. Carmen from the service department is always very friendly, courteous and helpful. Puro is very friendly and courtteous. More

Pleasant, helpful and efficient Went in for an oil change and inspection sticker. Noted I was due for my tire rotation. Knowledgeable about my car, offered necessary maintenance and Went in for an oil change and inspection sticker. Noted I was due for my tire rotation. Knowledgeable about my car, offered necessary maintenance and the job was done efficiently. I bring my car every year and I’m very satisfied. More

Great Service Experience Great service department experience. Service Representative set appropriate expectations and then exceeded them. Very friendly and explained everyt Great service department experience. Service Representative set appropriate expectations and then exceeded them. Very friendly and explained everything in plain simple terms in a respectful way. More

Fantastic dealership Atlantic toyota is the best dealership to use for purchasing cars and service appoinments. Everyone is friendly and curtious. Associates goes above an Atlantic toyota is the best dealership to use for purchasing cars and service appoinments. Everyone is friendly and curtious. Associates goes above and beyond to make sure your are satisfied. More

Awesome Great service Told me everything that needed to be done Very friendly Waiting time was pretty long but they told me that anyway so it didn’t bother me Great service Told me everything that needed to be done Very friendly Waiting time was pretty long but they told me that anyway so it didn’t bother me More

Scheduled maintenance excellent efficient service. Quick sign in, comfortable place to wait. Information clearly communicated. Next appointment made for me. No complai excellent efficient service. Quick sign in, comfortable place to wait. Information clearly communicated. Next appointment made for me. No complaints whatsoever. I am getting my maintenance for free right now but will return there when I need to pay because it is painless and efficient. More

Excellent Service I was very satisfied today with the service I received on my Toyota Rav. I needed an oil change and also received my inspection sticker. The service w I was very satisfied today with the service I received on my Toyota Rav. I needed an oil change and also received my inspection sticker. The service was completed in a timely manner. More

disappointed customer Bought brand new 2017 RAV one year ago. Salesman (Clyde) was excellent. But when I took my car in for one year service (which I booked online thru Dea Bought brand new 2017 RAV one year ago. Salesman (Clyde) was excellent. But when I took my car in for one year service (which I booked online thru Dealer), I specifically requested an "Oil Change & Inspection Sticker". After checking in my car & waiting 90 minutes in wating area, service Rep called my name & said "You're all set" & handed me my keys & service papers. As I drove out of Atlantic Toyota & got onto the Lynnway, Rte 107, I looked at my front windshield & noticed the OLD inspection sticker. I immediately drove back to dealer to find out about my new inspection, only to find out that they NEVER did the inspection sticker AND NEVER did the oil change (both I reqested). I went back into the service office & the man at desk was shocked !! He went back into service technician to ask what happened & was told they could not do the inspecton sticker because my License Plate was too old. But no one communicated that to the service desk man. He apologized 10 times because he thought everything was done. I then asked "why" was my Oil change not done. He looked at the service technician' s report & said "I didnt need my oil changed at my 1st service appt & they'll do it next time. I was furious & sent an email to Atlantic Toyota requesting to please have the Service Dept Manager call me & gave my phone number. NO ONE EVER CALLED ME BACK. HORRIBLE SERVICE. I'll take my car somewhere else to be serviced ...NOT to Atlantic Toyota !!!! More

12k mike check up Got my oil changed and all fluids, they found a small nail in one of my tires, (I couldn’t find it!) They were fast, polite, and easy! Did I say fast? Got my oil changed and all fluids, they found a small nail in one of my tires, (I couldn’t find it!) They were fast, polite, and easy! Did I say fast? More