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Atlantic Toyota

Lynn, MA

4.7
795 Reviews
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671 Lynnway

Lynn, MA

01905

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Showing 795 reviews

April 04, 2024

Very good services! Staff are great! We had a wonderful experience with the Toyota team More

by Medeiros-paz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Alleyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Atlantic Toyota responded

Thank you for choosing Atlantic Toyota, we appreciate your positive feedback and are here for any of your future needs!

April 03, 2024

If you are looking for dealership that cares for providing great customer service, earn your trust and maintain your vehicle well. Atlantic Toyota is not the place for you. The service staff does no More

by Patty Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carmen - Service Dept
Apr 05, 2024 -

Atlantic Toyota responded

Patty, I'm really sorry to read about your experience. It's clear we've missed the mark in terms of customer service and professionalism - that's not what we strive for at all. We take feedback like yours very seriously as it helps us improve our services. If you're open to discussing this further, please reach out directly so we can address any issues or concerns you may have had with our team. Thank you, John Biggio - General Manager - 339-883-2505

March 28, 2024

Michael was a pleasure to work with This is a third car from Atlantic Toyota More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Atlantic Toyota responded

The pleasure was all ours, Craig! Thanks for the stellar review. — Michael and the Atlantic Toyota Team

March 28, 2024

Lorraine is an excellent manager. Always responds to any requests for service in a timely and respectful manner. People go above and beyond to help and make sure that you are satisfi More

by Pattyr
Recommend Dealer
Yes
Employees Worked With
Mike Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorraine Murray
Mar 28, 2024 -

Atlantic Toyota responded

Patty, it's great to know that Lorraine and the team at Atlantic Toyota have consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to serving you for many more years!

March 25, 2024

Jeannette was great she let me know in a timely manner what I needed done in addition to what I came in for which was oil lube job. More

by LindaMurano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Atlantic Toyota responded

Linda, it's great to know Jeannette was able to assist you promptly and efficiently at Atlantic Toyota. We appreciate your feedback!

March 20, 2024

Muy buena atencion muy buen servicio desde k me recibe jose hasta k llegue donde Jeanette More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Atlantic Toyota responded

Nos alegra leer que su experiencia con Jose y Jeanette fue excelente, Guillermo! Gracias por apoyar a nuestro equipo de Atlantic Toyota!

March 07, 2024

Absolutely amazing went above and beyond Micheal Prach was absolutely amazing and was extremely fast More

by bosslady090220
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Atlantic Toyota responded

We're so glad to know that Michael Prach was able to provide you with an amazing and efficient experience at Atlantic Toyota. Thanks for the fantastic review!

March 06, 2024

Everyone at toyota made us feel like home. Michael Prach is an extraordinary sales person who helped us with out new car. I truly appreciate the attention and the customer service. More

by Lesliealcazar514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Atlantic Toyota responded

Leslie, it's wonderful to know that Michael and the rest of our team at Atlantic Toyota made you feel welcome. We're glad we could assist with your new car purchase!

March 06, 2024

Michael Prach was fantastic! My first car purchased. I will recommend him to All my family. Wonderful!! More

by rosmerybatista04
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Atlantic Toyota responded

Rosmery, it's fantastic to know that Michael provided you with such a great car-buying experience at Atlantic Toyota. Congratulations on your first purchase and thank you for recommending us!

March 05, 2024

I was there this morning at 10:45 for 15,000 miles/18 months service. Vehicle was serviced in a timely manner, Jeannette kept me informed about everything, called me when car was ready. Guest lounge w More

by Lorenzo
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Atlantic Toyota responded

Lorenzo, it's great to know that Jeannette and the rest of our team at Atlantic Toyota were able to provide you with a timely service. We're glad you found our guest lounge comfortable too! Thanks for your support!

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