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Atlantic Kia

West Islip, NY

4.7
691 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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251 Sunrise Hwy

West Islip, NY

11795

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Showing 691 reviews

September 14, 2023

The process was handled in a professional manner throughout . It was a pleasant experience from all the participants More

by PETERPOP57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Okeefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sierra
Sep 14, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're glad to know that you had a pleasant experience with our team at Atlantic Kia. We strive for professionalism and see you next time! Safe travels!

September 13, 2023

Great experience. Mechanics found the exact wrong on my air conditioning. Linda was very helpful and a great worker! More

by BLUSUN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda, Anthony Jakeup
Sep 14, 2023 -

Atlantic Kia responded

We're glad to know Linda and our team were able to assist you with your air conditioning issue at Atlantic Kia. Thanks for the positive feedback! We'll see you next time. Safe travels!

September 11, 2023

The service team was very professional and efficient. Our car was ready rather quickly and it was washed (looked brand new). The woman at the service desk was also very lovely. More

by alicia.lazarto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Sep 13, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're delighted to know you had a positive experience with our service team at Atlantic Kia. We'll see you next time! Have a great ride!

September 10, 2023

Andrew was an amazing sales person in which we felt no pressure. He answered all of our questions and was able to provide me with needed documentation after my car was purchased. I would highly recommend More

by JFALLICATEACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Okeefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're glad to know that Andrew and our team at Atlantic Kia were able to provide you with a pressure-free car-buying experience. We appreciate your recommendation and see you again! Enjoy your new ride!

September 07, 2023

really great staff and I didn’t have any issues with anything.. and Tori was so helpful More

by LEAANDCHELSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
Sep 08, 2023 -

Atlantic Kia responded

Hey Lea and Chelsea, we appreciate your positive feedback and shoutout to Tori and our team at Atlantic Kia! We hope to serve you again in the future. Safe travels!

September 07, 2023

Linda from the Service department was exceptionally kind and caring!! I actually bought my KIA from a different dealership so this review is just about the service department. When my whole family was on More

by btc713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda from Service
Sep 08, 2023 -

Atlantic Kia responded

We're so glad to know that Linda and our service department at Atlantic Kia were able to assist you in such a stressful situation. It's great hearing how well they took care of your KIA Sorento, even going the extra mile with transportation and car wash services! We appreciate this wonderful review - thank you for sharing your experience!

September 07, 2023

The Service at Atlantic KIA was quick and the staff was very friendly and efficient. More

by maer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff at service desk , Anthony Jakeup
Sep 08, 2023 -

Atlantic Kia responded

Hey Maer, thank you for choosing Atlantic Kia for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

September 06, 2023

Very nice workers at the KIA service. The car did take longer to get back. However, the vehicle was clean and everything got fixed. More

by BKALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Risemary Gomez
Sep 06, 2023 -

Atlantic Kia responded

We appreciate your feedback! We're glad to know you found our team at Atlantic Kia friendly and that we were able to get everything fixed on your vehicle. Sorry for any delay, but we hope the clean car made up for it a bit. Safe travels!

September 05, 2023

Had a Saturday appointment, when I arrived I was told the tech was not in and they would keep the car until Monday. I could not leave it there so I brought it back Monday- the car was not seen until THURSDAY More

by kissmygrits1969
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jakeup
Sep 26, 2023 -

Atlantic Kia responded

I'm really sorry to read about your recent experience with us. It's clear we fell short in meeting your expectations and for that, I apologize. We understand the inconvenience of being without a vehicle and it seems like our communication was not up to par during this process which is unacceptable. Your feedback will be used as an opportunity for improvement on our end, but first let's address your immediate concerns regarding your car - please reach out directly so we can discuss further steps needed moving forward together. Thank you, Tim Turnbull - Service Manager - 631-587-0700

September 05, 2023

AJ is professional and friendly, I would recommend anyone to purchase a car from him. More

by Yutianchen710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sierra, AJ Jamaddar, Malvin Garcia
Sep 05, 2023 -

Atlantic Kia responded

Thank you so much for your kind words and for taking the time to share your experience with AJ at Atlantic Kia! We'll see you next time!

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