Atlantic Hyundai
West Islip, NY
Filter Reviews by Keyword
By Type
Showing 2,812 reviews
Salesman was excellent! Mike gave straight information, a great test drive was provided and he was friendly and tried to do his best. He seemed hampered by other aspects of the dealership system in place s a great test drive was provided and he was friendly and tried to do his best. He seemed hampered by other aspects of the dealership system in place such as the constant back and forth with managers. He left and returned to the desk a minimum of 30 times sometimes leaving me there for 10-15 minutes. As a customer, waits were far too long between each aspect of the "deal". I arrived at 1:45 with a deal in hand and did not leave the dealership until nearly 8pm! I nearly walked out three times. Other people in the dealership did walk out due to long waits that day. I would have rather come back the next day with an appointment to pick up the car to void such a lengthly wait. There should at least be free coffee/water and maybe a snack-bar for customers who are waiting for such long periods. Aspects of the financing were not clearly defined, particularly fees. I was told by the first financing person that my monthly costs would be based on my daughters credit rating not mine (I have an A rating she a B, she is 21 years old!) and that would raise the price by 21 dollars a month. Ridiculous! When I got up to leave, that idea was changed within five minutes and the deal went back to the original one. This was very disturbing and broke the spirit of a "straight-talking deal". It was unnecessary and will make me very leery the next time I come to Atlantic. There was great service from the young lady who went over paperwork with me. Jeff did a good job in explaining some of the ambiguities of the financing deal. The manager who made the original deal and the one who helped at the end were friendly and did their best to assist. Finally, the car is excellent, my daughter is excited and that what this it is really about. Mike did a great job in creating the sale and explaining the car to my daughter. Atlantic needs to clean up their system in order to provide a more wholesome experience for the customers. The cars now are selling themselves because of the rave reviews, but if that ever stops, Atlantic will need to provide a better customer service plan to keep us all. Thanks for the chance to speak about the experience. More
My experience at Atlantic Hyundai was terrific. Al Levinger is a terrific salesperson. He is warm, friendly, and extremely helpful. I came into the dealership with my 21 year old daughter just to "loo Levinger is a terrific salesperson. He is warm, friendly, and extremely helpful. I came into the dealership with my 21 year old daughter just to "look", we ended up leaving with a car. Al did not pressure us. In fact he was so informative and helpful, that it seemed to "make sense" to get the car. We will recommend Al and Atlantic to all our friends and family. Thank You!!! More
Tim was extremely helpful! I was completely satisfied with the service both he and the dealership provided. Further, I am completely satisfied with me new Elantra Limited. with the service both he and the dealership provided. Further, I am completely satisfied with me new Elantra Limited. More
The main reason I purchased a vehicle from Roldy Jeanlouis was his friendly and courteous manner. He was very informative and answered all our questions. He was very patient with us and helped us Jeanlouis was his friendly and courteous manner. He was very informative and answered all our questions. He was very patient with us and helped us in our decision. I will and have already recommended him and your dealership. As a matter of fact my neighbor and long time friend Carmine Tardugno went up there the other day and purchased the same car. Unfortunately, I beleive he was assisted by another salesman and was also satisfied. Sincerely, Bob Greene More
john was very patient & informative he c ame in on day off to make sure everything went well.john made me feel comfortable going over paper work.would have no problem recommending atlantic tks lou cot day off to make sure everything went well.john made me feel comfortable going over paper work.would have no problem recommending atlantic tks lou cotrone More
I came to by a car, and I was happy that the dealer worked hard to satisfy, all my questions, and get me the car that I came to buy. I left with the car and hope to enjoy riding it for many years. I ho worked hard to satisfy, all my questions, and get me the car that I came to buy. I left with the car and hope to enjoy riding it for many years. I hope your services during the years will also be as good as your sale department. Thank you S.W, More
Bryan was GREAT, helpful and did his best to please. The only downside was the Sales Manager John, not very helpful and kind of rude. Told me he did not need my business and said thnak god for his other cus only downside was the Sales Manager John, not very helpful and kind of rude. Told me he did not need my business and said thnak god for his other customers when I decided to go elsewhere. The only reason I stayed was Bryan. More
My family was extremely pleased with the new car shopping experience at Atlantic Hyundai. Both Samantha Padillo and Brian Harris was knowledgeable and pleasant to interface with during our visits. Samantha experience at Atlantic Hyundai. Both Samantha Padillo and Brian Harris was knowledgeable and pleasant to interface with during our visits. Samantha was a non-pressure salesperson. She listened intently to our needs and answered every question to our satisfaction. I would recommend her and Brian to my friends when shopping for a new Hyundai. More
I was very impressed with how friendly everyone one was. They didnt come running over to us, as soon as we started to look around. They gave of space to look around before they came over to us. Other dealer They didnt come running over to us, as soon as we started to look around. They gave of space to look around before they came over to us. Other dealers start hounding you as soon as you pull up. They also gave us pizza. They gave us great direction to the nearest bank. I would definitely recommend them to others. My husband Mike & I test drove to two different trucks Tuson & Santa fe. Billy Hayes was running back & forth to get the keys for each truck. And he didnt seem to mind doing so at all. We ended up getting the Santa fe. Thank you! Regards Theresa Parente More
I was pleased that I was not subjected to high pressure tactics. Samantha was informative and polite. I am pleased with the look, quality, and performance of the Elantra. The only issue I have is reg tactics. Samantha was informative and polite. I am pleased with the look, quality, and performance of the Elantra. The only issue I have is regarding the price on the lease. In the days following my lease signing, I have seen numerous ads for Elantra ($99) and Sonata ($199). I am paying just under $250 for the Elantra. This could affect my decision to lease or purchase at the end of my lease. More