Atlantic Dodge Chrysler Jeep Ram - Service Center

Parts Great parts dept.with helpful and knowledgeable staff. Joe Toriello was great. I'd recommend this dealership for service.5 stars in my book. Hope t Great parts dept.with helpful and knowledgeable staff. Joe Toriello was great. I'd recommend this dealership for service.5 stars in my book. Hope this review is helpful. More

Excellent customer service. I hate going to dealerships because it is always such a hassle but i just moved here and decided to give them a try. I was very pleasantly surprised. I hate going to dealerships because it is always such a hassle but i just moved here and decided to give them a try. I was very pleasantly surprised. They were on time, friendly, super efficient and very very nice. Will definitely be going back for all my service needs! More

Atlantic Dodge Found and Fixed our Problem We had a rattle in the rear of our brand new Dodge Caravan. We went to our local Dealership in Canada. They said that all Caravans with the CVP" pack We had a rattle in the rear of our brand new Dodge Caravan. We went to our local Dealership in Canada. They said that all Caravans with the CVP" package had that rattle because there was not enough insulation in that package. We have had other Dodges fixed at Atlantic before. We decided as soon as we got down to St. Augustine that we would bring it into Atlantic Dodge. They found and fixed the problem immediately. New shocks.. No rattle. In addition to knowing what to do, everyone that we interacted with was very pleasant. Thanks Atlantic Dodge you saved us hearing that loud noise. More

Great Service Experience I walked in to get an oil change on my 2017 Jeep Grand Cherokee. I thought it would take awhile, so I walked across the street to get some shopping do I walked in to get an oil change on my 2017 Jeep Grand Cherokee. I thought it would take awhile, so I walked across the street to get some shopping done at Wal-mart. I came back about 30 minutes later and the oil change was completed. Thanks so much for your help. I will be back. Robert. More

My vacation Chrysler dealer My wife and I were wintering in St Augustine. I needed to check recalls on our 2016 Ram 2500 which I was unable to complete before leaving for winter My wife and I were wintering in St Augustine. I needed to check recalls on our 2016 Ram 2500 which I was unable to complete before leaving for winter from the Green Bay, WI area. I was in the area of Atlantic and turned in to ask if I could get the service done in FL. My Service advisor Justin said he could get me in immediately. He got me a free rental from Hertz, a Ram pickup, no less. He subsequently noted a possible lifter problem and set up an apt in Feb to repair/replace the problem parts under the warrantee. Strangers? Not anymore! More

Factory Recall The letter from the factory estimated one to two hours for the repair. The dealership did the repair and another minor thing I requested in less than The letter from the factory estimated one to two hours for the repair. The dealership did the repair and another minor thing I requested in less than 30 minutes. More

Took me right in and fixed the problem My battery died over Thanksgiving weekend, they took me in first thing Monday morning during a very busy time and replaced the battery quickly and got My battery died over Thanksgiving weekend, they took me in first thing Monday morning during a very busy time and replaced the battery quickly and got me on my way. I was pleasantly surprised thinking I would spend most of the morning there since I didn’t have an appointment. They were fast and efficient and although the waiting room was full, they were getting the cars done and and getting preople serviced and out of there quickly. Great experience! More

Four wheel drive issue Lights flashing indicting four wheel drive issue after hauling our 45 ft toy hauler 1300 miles. My wife called service department and spoke to Joe. He Lights flashing indicting four wheel drive issue after hauling our 45 ft toy hauler 1300 miles. My wife called service department and spoke to Joe. He looked my truck up and noticed 2 recalls that hadn't been addressed. Made an appointment for the very next day. Had a rental car available for recall work. Main issue was under warranty. Rental car was available until all work was done. Did not buy my truck here. But was treated like I did. I will buy my next truck here. More

Had a noise in my engine They took my jeep in at 11 am and had it back to me at 3:30. It was a significant engine issue but they fixed it quickly and all was covered under wa They took my jeep in at 11 am and had it back to me at 3:30. It was a significant engine issue but they fixed it quickly and all was covered under warranty. More

Excellent customer service. My service advisor was Justin Shockley. The quality of the work on my vehicle was superior. My Jeep was ready when promised. I was impressed with th My service advisor was Justin Shockley. The quality of the work on my vehicle was superior. My Jeep was ready when promised. I was impressed with the courtesy of Justin Shockley, who has a very strong customer service orientation. Thanks very much. More