Atlantic Dodge Chrysler Jeep Ram - Service Center
St Augustine, FL
612 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center
This experience I had today was completely unprofessional from beginning to end. I had to contact Service Manager based on what service writer tried to explain to me, which basically said the 2020 Chrysler from beginning to end. I had to contact Service Manager based on what service writer tried to explain to me, which basically said the 2020 Chrysler 300 touring with 8000 miles comes stock with a severe vibration in the drive line from the factory, my engine knock, and steering popping also come stock from the factory. This is the first new vehicle I purchased, and chose A Chrysler product, and had no hesitation in paying there asking price, and to be told these issues are normal. Chrysler Corporate has now been notified, if these issues are not corrected I am trading this car in for something dependable from General Motors, and other actions that may be available to me More
Efficient, courteous and professional pretty much sums up our experience every time we have visited. From the top on down we have always been treated with courtesy and respect. Special note to Buck, John, J our experience every time we have visited. From the top on down we have always been treated with courtesy and respect. Special note to Buck, John, Jaelin and Eddie. We initially came in for an oil change on our 2019 Cherokee and left with a 2021. Just a casual inquiry by Buck led to a trade-in. More
I got a return call from The General Manager after having a service issue. It ended up being a series of communication issues among the service rep the tech and myself. I appreciated the return call and st a service issue. It ended up being a series of communication issues among the service rep the tech and myself. I appreciated the return call and stopped in to talk with the General Manager. All issues are resolved and they are going to continue to work on my 2015 Ram cv. Completely satisfied with the outcome. More