Atlantic Dodge Chrysler Jeep Ram - Service Center

Tech who did my oil change was great. Personable, helpful, attentive, and even though he was extremely busy, he managed finish faster than expected. Great service. However, every time I Personable, helpful, attentive, and even though he was extremely busy, he managed finish faster than expected. Great service. However, every time I go there for service, I wait what seems like 5 minutes before someone come to the counter. Everyone seems annoyed that they have to stop what they are doing to check you in. And generally the staff seems unhappy with each other. More

Laurie and staff were excellent. We had a scary incident happen on the expressway and I called Friday afternoon and was able to drop my jeep off Friday evening and service was compl We had a scary incident happen on the expressway and I called Friday afternoon and was able to drop my jeep off Friday evening and service was completed by Saturday early afternoon. Wonderful experience! More

I've been a customer of this dealership since 2005. I bought my car new with the lifetime oil change. I brought my car in for an oil change and tire rotation. I was informed that the dealership had cha I bought my car new with the lifetime oil change. I brought my car in for an oil change and tire rotation. I was informed that the dealership had changed hands and that they would not honor the lifetime oil change contract after this visit. While they did not charge me for the tire rotation, I am still VERY disappointed in this turn of events. I suppose people like me that keep their car for 10+ years are rare and not good candidates for a lifetime program from a profit perspective. I will say that the team at the service counter was very friendly. However, I was left in the waiting area while my car had been done and ready for I don't know how long. I did not receive any notification that it was ready. That may be an area for possible improvement. As far as the service of the vehicle, I had taken my car to two other local mechanics for a burning smell on the front passenger side. One of which determined that the smell was oil dripping on the catalytic converter. He said he mopped up a lot of oil that had been spilled on the engine when the last oil change was done. So will I go back or find another service provider? I'll see how this visit worked out but I'd say the likelihood of returning is not good especially adding the 20 mile drive. More

We always have had a great experience when we drop off my wife Jeep. The service team is awesome! wife Jeep. The service team is awesome! More

They have been taking care of our vehicles for years. Service is always great here. Service is always great here. More

Great customer service and they delivered my car as promised. No delays and completed on time. Looks awesome! promised. No delays and completed on time. Looks awesome! More

Very attentive and courteous! I had a couple of small issues after the original service that were taken care of promptly and professionally! I had a couple of small issues after the original service that were taken care of promptly and professionally! More

The service was great but this morning my back left tire was down to 22 psi. A concern I voiced while there. was down to 22 psi. A concern I voiced while there. More

Brought Jeep in for oil change & tire rotation. Oustanding service from Lauri Rumpf!! Routine service managed quickly and efficiently. Thank you!!! Oustanding service from Lauri Rumpf!! Routine service managed quickly and efficiently. Thank you!!! More

Don’t understand why the repair of the AC outlets is taking so long. They ordered the wrong part but was never notified when the part came in. Also, I was informed and charged for the replacement of a t taking so long. They ordered the wrong part but was never notified when the part came in. Also, I was informed and charged for the replacement of a thermostat. It was claimed that it was stuck open. I took it in for a yellow stationary check engine light. I had driven it 7 hours after the light went on as I had no choice. At no time did the engine overheat nor did the temperature gauge go above the halfway mark. More