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Atlantic Dodge Chrysler Jeep Ram - Service Center

St Augustine, FL

4.5
558 Reviews

558 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center

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May 18, 2022

Justin, the service rep was fantastic, resolved my issue in minutes. Even though there were others before me. The parts department had what I needed and handled my issue. More

by Bkane0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 19, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Atlantic Dodge Chrysler Jeep RAM. Reviews like yours help us to continually improve to be the best.

May 17, 2022

Always very clean and respectful employees. WiFi, coffee, water, tv and snacks available. Lauri is always friendly, prompt and knowledgeable. I like the fact she seems to remember me when I com More

by send2rcw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauri Rumph
May 18, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for the kind review! We are glad to hear that you always have a positive experience with our team at Atlantic Dodge Chrysler Jeep RAM. You are a valued customer and we look forward to working with you again.

May 13, 2022

Took my Jeep in for an Oil Change and Tire Rotation. The staff was Very friendly and Efficient - out in less than an hour! Nice snacks and drinks provided during my wait… Talked to a sales person about More

by Bartoyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
May 14, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for your 5-star review. We strive for a high level of customer satisfaction at Atlantic Dodge Chrysler Jeep RAM and are pleased to know you enjoyed a friendly and efficient dealership experience. Our Service Team will always be here to assist you with your automotive needs.

April 22, 2022

Every dealer will sell you a car but the service department separates them from most. Each scheduled maintenance was done quickly and without a sell’s pitch of unneeded service. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morris, Anthony Danninger
Apr 23, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a great review, Daniel! It was a pleasure to work with you, and we look forward to working with you again at Atlantic Dodge Chrysler Jeep Ram.

April 19, 2022

Just not the personal experience I have had in the past And there is no thoughts of looking at your account to see what is going on More

by harley_howie03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
April 15, 2022

I have been dealing with Justin in service for over two years now. He is extremely professional and listens to my concerns. When we get our truck back everything is done right. More

by johnrs.pgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 16, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a great review, John! It was a pleasure to work with you, and we look forward to working with you again at Atlantic Dodge Chrysler Jeep Ram.

April 09, 2022

Great people very courteous and always ready to help. Great work and dealership is spotless More

by papawon52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 09, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Atlantic Dodge Chrysler Jeep Ram.

March 29, 2022

Very nice personnel and prompt service. All appeared to be ready and in order for my car. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 29, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi Paul, Thank you for your positive review. We are thrilled you had a welcoming, timely and efficient experience with our team. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM and we are looking forward to your next visit.

Mar 29, 2022 -

Paul responded

You’re welcome. I was told, from what I recall at the time of purchase, that cleaning inside and out also occurred at time time of service. If this was true, it did not at this time.

March 22, 2022

Quick service and very helpful. The service department always take great care of my Grand Cherokee. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Lowe
Mar 22, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi Mark, thank you for taking the time to leave a review for us at Atlantic Dodge Chrysler Jeep RAM. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2022

Great service with friendly staff. I arrived 30 minutes before they opened. The first employee that was there let me in to sit in the waiting area until the service counter opened. More

by justinlbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morris, Anthony Danninger
Mar 22, 2022 -

Atlantic Dodge Chrysler Jeep Ram responded

Thanks for the great feedback! We're so glad to learn you had a great experience with Atlantic Dodge Chrysler Jeep RAM and we know the future will yield equally great results.

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