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Atlantic Dodge Chrysler Jeep Ram - Service Center

St Augustine, FL

4.5
616 Reviews

616 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center

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August 30, 2023

No wait for oil change and they are always so nice to work with. Good people More

by Mutualman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morris, Anthony Danninger
Aug 30, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello, we are very pleased to read that our Service Team was timely, and you enjoyed your experience working with our team during your visit. Thank you so much for the great feedback and 5 stars, and we appreciate you sharing this about our team at Atlantic Dodge Chrysler Jeep RAM. Please feel free to reach out to us here if we can be of any assistance.

August 20, 2023

Matt in service and parts went above and beyond helping my son with new tires and wheels. More

by L Waring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Danninger
Aug 21, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi, we are so pleased to read that our Service and Parts Team was able to go above and beyond helping your son with new tires and wheels during your visit. Thank you so much for appreciating our team, and leaving us a great five-star review. Please do not hesitate to reach out to us for any needs at Atlantic Dodge Chrysler Jeep RAM.

August 16, 2023

You service is excellent - employee Justin always on track with assisting and knowledgeable. 6 year customer. More

by a808074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
Aug 17, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for sharing your 6 years of loyalty and giving us five stars. We are delighted to know you always receive excellent services here at Atlantic Dodge Chrysler Jeep RAM. Our team will be happy to assist with anything you need on your next visit, come back any time.

August 10, 2023

The people working there are very helpful and professional. Service was great and the wait was as they said it would be. More

by cjnardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morris
Aug 11, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

Thanks for the great feedback! Helpful, professional, and customer service are top priorities here at Atlantic Dodge Chrysler Jeep RAM. We're so glad to learn you had a great experience and we know the future will yield equally great results.

August 03, 2023

I would most defiantly revisit you for service. Everyone was pleasant and polite. I was even offered coffee while I wait. The service department kept me informed of what was going with my vehicle a More

by Fredro1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morris, Anthony Danninger
Aug 04, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

We are honored you took the time to leave us a five-star review. It brings us joy to know that our polite Service Team kept you informed and was accommodating during your service. If you ever have any future needs, we are always here to help at Atlantic Dodge Chrysler Jeep RAM.

August 02, 2023

Dealer performed work on my Wrangler 4XE that was not requested or approved and disabled my vehicle. They said they fixed it and returned my jeep, the next day the check engine light came on and the vehi More

by djt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 07, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

djt, We are very sorry for what you have experienced with your vehicle. Our goal is always to service your vehicle in order to make it operate as efficiently as possible in accordance with the manufacturer’s specifications. The software update applied to your vehicle was done in response to your initial complaint, as that is the stated repair for your concern. It is unfortunate that the Jeep roadside assistance program elected to bring your vehicle to a closer dealership when it needed to be towed, they offer towing services to the nearest Jeep facility, not necessarily the one requested by the customer.

July 22, 2023

Justin was extremely helpful, I was in and out of there in no time for an oil change and check up. Highly recommend!! More

by diboyd
Recommend Dealer
Yes
Employees Worked With
Justin Shockley
Jul 22, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

We are grateful for you leaving us a five-star review and for recommending our services. It makes us proud to know that our helpful Service Team assisted you with your oil change and routine maintenance in a timely fashion. If you ever have any future needs, we are always here to help at Atlantic Dodge Chrysler Jeep RAM.

July 21, 2023

All personnel at work on the day of my visit were so helpful and took care of all my issues and went above and beyond to insure my jeep was serviced properly and provided me with exceptional options per More

by sjc9262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Shockley, Anthony Danninger
Jul 22, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for the phenomenal review. It is great to learn you had a helpful and exceptional visit with our Service Team. You deserve nothing but the best with the above and beyond care servicing experience. Don't hesitate to reach out to us at Atlantic Dodge Chrysler Jeep RAM if we can be of further assistance.

July 19, 2023

I have used this dealership for over 10 years and have had no issues with the service department. It’s only drawback is the lack of a body shop. More

by Mikel01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie.
Jul 20, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for making us a part of your day, Mike. It is so great to know our team has provided you with great experiences for over 10 years. Your positive rating is much appreciated. Stop by and see us at Atlantic Dodge Chrysler Jeep RAM if you need anything else down the road.

July 09, 2023

Strong service operation, was easy to get service unlike many jeep dealerships. Will got back More

by links99ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember
Jul 09, 2023 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello, thank you for your kind feedback. We are so glad that you had a pleasant vehicle-servicing experience at Atlantic Dodge Chrysler Jeep RAM and it would be our pleasure to assist you again someday.

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