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Atlantic Dodge Chrysler Jeep Ram - Service Center

St Augustine, FL

4.5
617 Reviews

617 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center

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July 27, 2024

Always easy to get an appointment. The staff is very polite and professional. I’m also very satisfied with the work done on my vehicle. More

by ablopresti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change and recall
Jul 28, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Thanks so much for the ⭐️⭐️⭐️⭐️⭐️! Recalls and special circumstances are best tackled with an appointment, F.Y.I. no appointment necessary for oil changes! Our goal for those is 45 minutes. Mornings are busy, afternoons are usually not:-)

July 26, 2024

I recently had the pleasure of purchasing a vehicle from Atlantic Dodge Auto Dealership, and I couldn’t be more impressed with the entire experience. From start to finish, their service was nothing short of More

by day.buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelin Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buck Day
Jul 28, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Thanks for the ⭐️⭐️⭐️⭐️⭐️Buck! VERY well said!

July 25, 2024

This was the best service experience I've ever had. I was taken great care of and so was my Jeep. The body shop was the best I've ever dealt with. They truly set the bar high for customer service. I hi More

by DMTFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in the Body Shop
July 23, 2024

Jen was an absolute pleasure to deal with listened to my concern and took care of me pronto. More

by sundancevan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jen Dentmon
July 23, 2024

Service is great, overall price of an oil change is high. I should not have to present the coupon every time to get the same discount price. More

by basiliabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelin Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Put wrong oil in truck twice. And oil change technician drives people’s vehicles like he is making the payments. More

by ramsden_robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauri
Jul 25, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello, We take our customer feedback seriously and I would like the chance to speak with you about the level of customer care you have received from our Service Team during your recent visits for an oil change. Would you mind emailing me your preferred contact information so we can discuss this matter in greater detail? I would appreciate it. Thank you, Tom Harpster Service Manager thomas.harpster@hananiaautos.com

July 20, 2024

I had my tires rotated and balanced at Discount Tire, tires were definitely out of balance, took it back and tires were worse. I arrived at Atlantic jeep late afternoon and it couldn’t be done that day. More

by SUNGENIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Rump
July 19, 2024

Great service department! Relocated from up North and needed a trustworthy customer service oriented department. Sales and service are two different departments within a deale More

by andyrasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Von
July 19, 2024

Great service and helpful Took the time to take care of problem Very pleased with service More

by peraltax6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tarala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Everyone is so nice. The mechanic came out and explained everything in detail and talked at length with me so I understood completely. More

by saraharigney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember names. A nice lady in service checked me in and the mechanic had a long beard
Aug 12, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with the detailed explanations from our team at Atlantic Dodge Chrysler Jeep RAM. We appreciate your feedback and are glad to know that the level of communication met your expectations. Your satisfaction is important to us.

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