Atlantic Dodge Chrysler Jeep Ram - Service Center
St Augustine, FL
541 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center
The customer service was excellent! Cobin was attentive and explained what was going to be done and how long the work would take effectively. I was very pleased and will definitely be r Cobin was attentive and explained what was going to be done and how long the work would take effectively. I was very pleased and will definitely be returning when I need service again. More
Excellent customer service. They definitely take care of you. Corbin was especially attentive and understanding of the issues at hand, and so was Tom the service manager. Both w They definitely take care of you. Corbin was especially attentive and understanding of the issues at hand, and so was Tom the service manager. Both went above and beyond to earn a happy customer. More
I had no issues with the personnel who helped me. The day I dropped off my vehicle Lauri called to update me and informed me the vehicle would stay overnight. I heard nothing from the dealership the The day I dropped off my vehicle Lauri called to update me and informed me the vehicle would stay overnight. I heard nothing from the dealership the second day and when I went to the dealership no one could tell me anything about my vehicle. No paperwork could be found nor was there any information in the computer. A little frustrating. Jen said she would call me the next morning, which she did, and my vehicle was ready by early afternoon with an $800.00 battery replacement. More
I always have a good experience here before. . However, this time my sales person was overwhelmed. I had paid upfront but when I arrived, had to wait for 20 minutes before someone acknowledge m . However, this time my sales person was overwhelmed. I had paid upfront but when I arrived, had to wait for 20 minutes before someone acknowledge me to help. There was only one other waiting at the time. Just very unprofessional and no one welcomed you with a smile. Very disappointed this time. More
The whole team was very professional and helpful. Jennifer was great and the driver Gruber was very helpful with transportation. The car is working fine so thank you to the mechanic too :) Jennifer was great and the driver Gruber was very helpful with transportation. The car is working fine so thank you to the mechanic too :) More
Tech who did my oil change was great. Personable, helpful, attentive, and even though he was extremely busy, he managed finish faster than expected. Great service. However, every time I Personable, helpful, attentive, and even though he was extremely busy, he managed finish faster than expected. Great service. However, every time I go there for service, I wait what seems like 5 minutes before someone come to the counter. Everyone seems annoyed that they have to stop what they are doing to check you in. And generally the staff seems unhappy with each other. More