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Atlantic Dodge Chrysler Jeep Ram - Service Center

St Augustine, FL

4.5
617 Reviews

617 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center

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August 13, 2024

Check in process was slow as none of the information that was entered online came through to the service department. I guess multi checkpoint doesn't include checking the washer fluid because one mile after More

by cpranis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 16, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi cpranis, I am very sorry to hear that you are not satisfied with your last visit. Please reach out to the Service Manager to discuss this situation further and to allow him to remedy the situation. Service Manager: Tom Harpster (904) 797-4383 thomas.harpster@hananiaautos.com

August 13, 2024

The repair has not fixed the problem. A lot of money to diagnose the issue and parts not in stock. Paid $900.00 for repair. Why bring it back and get charged more money with no guarantees More

by jtheberge103
Workmanship
Recommend Dealer
No
Employees Worked With
N/A
Aug 16, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello jtheberge103, I am very sorry to hear that you are upset with your last visit. Sadly, I cannot research your situation and determine what occurred without additional information. Please reach out to the Service Manager to discuss this situation further and to allow him to remedy the situation. Service Manager: Tom Harpster (904) 797-4383 thomas.harpster@hananiaautos.com

August 10, 2024

Recalls were completed quickly and all service personnel were pleasant and professional. Ax excellent experience. More

by olds.hc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
August 09, 2024

They had a very hard job in front of them and the end result was excellent, More

by jtl00747@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauri
August 09, 2024

I look forward to the time that they have the systemic issues and computer issues with the sale of the dealership solved. The service staff are exceptional. More

by SHAWNCAMPBELL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Theresa and Chris in service were very accommodating and very good at their jobs. Very knowledgeable and customer oriented
August 09, 2024

It was convenient to call and schedule an appointment for diagnostics. When my part came in they scheduled another appointment for me. After my part was installed, I couldn’t be happier with the level of ser More

by curtherndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tarala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Denton in Service
August 09, 2024

Jason and his body tech. repaired my Jeep Grand Cherokee following an unfortunate impact with debris on a highway shoulder. I would never be able to know that my car was dam More

by s.roberts.mob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop
August 08, 2024

Great service provided for my truck, it was fast, reliable and great customer service, I arrived without appointment and they took my business and brought me in right away!!!! More

by Antonio varela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank waylon
August 08, 2024

Sensor went bad. They ordered part before I went on vacation and it ready when I got back. Super friendly, very professional. More

by cchanleygal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Lawson
August 08, 2024

Great service, knowledgeable, quick, and easy to schedule. We will be back here for sure More

by sororitysailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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