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Atlantic Dodge Chrysler Jeep Ram - Service Center

St Augustine, FL

4.5
617 Reviews
Call Service Center (904) 295-0416

617 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center

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August 17, 2024

I only had an oil change & oil filter this time. I waited for this work to be completed. It was relative quick. I would recommend this service department to anyone. More

by ncsugo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelin Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2024

Very knowledgeable and friendly in the service department. The service employee was very busy but very courteous. More

by recruiter392
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauri Rump 2924
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August 17, 2024

The people are awesome. The oil change pricing is high and I'm not getting coupons anymore. More

by rockergirl0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Danninger
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August 16, 2024

Great service. They advisors were very kind and helpful. Cashier was very pleasant. Got me in for oil change and rotation almost immediately. More

by allisonlb2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelin Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tarala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Danninger, Buck Day
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August 15, 2024

Laurie, Kendra, the GM Anthony and the whole staff at Atlantic continue to be fantastic, helpful resources that are wonderful to engage with - They continually do a fantastic job! More

by adam.schutska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie and Kendall in Service, Anthony Danninger
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Aug 16, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello Adam and thank you for the kind words! Always a pleasure seeing you in the dealership and glad you were in and out quickly. You are valued and appreciated! -Anthony

August 15, 2024

Great service, always on top of my vehicle maintenance. I come from Palm Coast for the last 20 years. More

by johannleweling
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service, Department
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Aug 16, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello Joann and thank you for driving from Palm Coast to see us! We value you and the rest of our Palm Coast customers, and there are A LOT of them! See you next time! -Anthony

August 14, 2024

Service was good, had to wait a while even though there were no one in que, but not to bad More

by kdupreez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi kdupreez, I am sorry that you had to wait longer than you expected on your last visit. We try to exceed your expectations about wait times on every visit and I apologize that we did not do that this time. Thank you for sharing your thoughts and we will continue to improve based on your feedback. -Anthony

August 14, 2024

They are working on my vehicle. Great service. Jen is fantastic. Met the service mgr and I was impressed. He really cared. More

by pirw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the service mgr name but I met him briefly this morning and I was impressed.
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Aug 16, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi pirw3 and thank you for taking the time to share your thoughts. I am very pleased to hear that you were pleased with Jen and that you were able to meet Tom, the Service Manager. Thank you for choosing us for your vehicle repair needs and we are always here for you. -Anthony

August 13, 2024

I was told the Lifetime change I purchased will no longer be accepted. Can you describe the definition and the benefits of purchasing a lifetime oil change. More

by FLEMINGJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauri L Rumph
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Aug 16, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello flemingjoe, I am very sorry to hear that you are upset with your last visit. Please reach out to the Service Manager to discuss this situation further and to allow him to remedy the situation. Service Manager: Tom Harpster (904) 797-4383 thomas.harpster@hananiaautos.com

August 13, 2024

Customer Service are professional check out are fast and polite friendly people great atmosphere come back again More

by unpredictabledad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauri
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