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Atlantic Dodge Chrysler Jeep Ram - Service Center

St Augustine, FL

4.5
563 Reviews
Call Service Center (904) 295-0416

563 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center

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July 23, 2024

Jen was an absolute pleasure to deal with listened to my concern and took care of me pronto. More

by sundancevan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jen Dentmon
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July 23, 2024

Put wrong oil in truck twice. And oil change technician drives people’s vehicles like he is making the payments. More

by ramsden_robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauri
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Jul 25, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello, We take our customer feedback seriously and I would like the chance to speak with you about the level of customer care you have received from our Service Team during your recent visits for an oil change. Would you mind emailing me your preferred contact information so we can discuss this matter in greater detail? I would appreciate it. Thank you, Tom Harpster Service Manager thomas.harpster@hananiaautos.com

July 20, 2024

I had my tires rotated and balanced at Discount Tire, tires were definitely out of balance, took it back and tires were worse. I arrived at Atlantic jeep late afternoon and it couldn’t be done that day. More

by SUNGENIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Rump
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July 19, 2024

Great service and helpful Took the time to take care of problem Very pleased with service More

by peraltax6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tarala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2024

Great service department! Relocated from up North and needed a trustworthy customer service oriented department. Sales and service are two different departments within a deale More

by andyrasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Von
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July 18, 2024

Everyone is so nice. The mechanic came out and explained everything in detail and talked at length with me so I understood completely. More

by saraharigney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember names. A nice lady in service checked me in and the mechanic had a long beard
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Aug 12, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with the detailed explanations from our team at Atlantic Dodge Chrysler Jeep RAM. We appreciate your feedback and are glad to know that the level of communication met your expectations. Your satisfaction is important to us.

July 18, 2024

Received great service with Laurie handling the paperwork for my repair. Car was repaired same day with prompt shuttle service provided. More

by ellennewberry13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Rumph
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Aug 12, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Glad to hear you received great service at Atlantic Dodge Chrysler Jeep RAM. We'll let our team know about your positive experience with the repair and shuttle services.

July 18, 2024

Laurie always goes the extra mile in helping me service my careen when unscheduled. She's awesome! More

by phillipmckellop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Rumph and Yvette
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Aug 12, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

We’re pleased to know that our team helped make your experience great at Atlantic Dodge Chrysler Jeep RAM. Thanks for sharing.

July 18, 2024

Always great service here since the 80s with our Jeep Cherokees. The vehicles have been more dependable than our Broncos and Blazers. Not a single return visit after service or repair. Lauri is tops in s More

by junebug470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauri
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Aug 12, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for being a loyal customer at Atlantic Dodge Chrysler Jeep RAM. We appreciate your feedback about our service and the reliability of your Jeep Cherokees compared to other vehicles. It's great to hear that our team, particularly in service, has consistently met your expectations and provided reliable referrals.

July 18, 2024

Lori was fantastic to deal with as always. Took my ram 1500 in for a check engine light they found the problem they had to order the part. I brought it back a week later and they got it taken More

by vogtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori in service
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Aug 12, 2024 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We're glad our team took care of the issue with your Ram 1500 without a hassle. Wishing you safe and smooth driving from Atlantic Dodge Chrysler Jeep RAM!

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