Atlantic Dodge Chrysler Jeep Ram - Service Center
St Augustine, FL
870 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center
Matt in parts and Amber in service fixed my Jeep and made the whole process easy and friendly. I would highly recommend them. the whole process easy and friendly. I would highly recommend them. More
friendly, informative and efficient! what a difference. the old dealership was very unfriendly and I had to go out of town for service but I am back now and can have confidence with this what a difference. the old dealership was very unfriendly and I had to go out of town for service but I am back now and can have confidence with this dealership. More
My service was great. I did not wait for a long time to get my oil change and my service person was very tentative with all the updates of my vehicle. I did not wait for a long time to get my oil change and my service person was very tentative with all the updates of my vehicle. More
Fantastic people and service Joe and service assistant (Lady) were very helpful in getting things done (Lady) were very helpful in getting things done More
Great experience. Never have I been to a service center that didn’t need an appointment for an oil change and I thought it was amazing. Coben help me from the minute I Never have I been to a service center that didn’t need an appointment for an oil change and I thought it was amazing. Coben help me from the minute I walked in the door with courtesy and respect. He even walked me to my car and open the door for me. You need to get in. To top it off the service was quick as quick as I have experienced yet. Keep up the good work you guys are doing a great job. More
Jeep went in for warranty work. This was the second time in, troubleshooting a wire harness issue. After they explained the issue and showed me the service bulletin I understood t This was the second time in, troubleshooting a wire harness issue. After they explained the issue and showed me the service bulletin I understood the issue. Folks at the service desk handled the issue kept me informed each step of the process. Ultimately the harness was replaced, technician did a great job pulling the dash apart and returning it back to its normal state. I highly recommend using this service department. More
Tried calling service department for 2 days to schedule appointment for routine maintenance and oil change and some problems with fluids, fob and etc. Finally, I got someone to answer and it was Coben. I appointment for routine maintenance and oil change and some problems with fluids, fob and etc. Finally, I got someone to answer and it was Coben. I explained my problems and was in the area across the street from the dealership. He told me that I did not need a appointment for the oil change and I ask if it was too late to come right over in the next 30 minutes. He said if I was there before 3:30 OK. I met Coben as soon as I arrived and what a wonderful experience it became. He listened to all my problems. Wrote up the necessary paperwork and kept up with me throughout the 1 1/2 (+or-) I waited the completion of the repair work. I am new to St Augustine and this visited was my second to the dealership. I have been a proud owner of 6 new jeep over my lifetime and hopefully in the next year I will be purchasing again. This visit it seems the whole service department was very friendly and knowledgeable it must be the change in ownership to Hannia. I also own a Chev Treverse from Hannia. My only complaint is that when the service department it so busy that they cannot answer the phone, it should ring back to the main line to take a message or tried to help the customer. More