Atlantic Dodge Chrysler Jeep Ram - Service Center

Charged 50 bucks for shop fees on a warranty covered service. Vehicle held for payment from warranty company for hours after the company had paid. After I totally waiting hours the first time for them service. Vehicle held for payment from warranty company for hours after the company had paid. After I totally waiting hours the first time for them to get the authorization to have it paid. Laurie is a crab and I feel like I have to cheer her up to get her to do her job. They told us 100 then 150 then 100 and then 150 again. Our deductible is 100 and we have used it several times and never had.an extra blanket fee. We were told when we bought the warranty never pay more than 100 for a covered service. Had high hopes for the new ownership but the service is still crap. At least this time they didn’t leave extra parts in my vehicle for me to reinstall like the last two times. More

We are extremely satisfied with the service that we received when we had our jeep at their service center. We will always take our Jeep there for service. Thank you so much! received when we had our jeep at their service center. We will always take our Jeep there for service. Thank you so much! More

The service on my Dodge ram was fast and delivered as promised. The communication was prompt. promised. The communication was prompt. More

I have never left a review before, that's how awful my experience was. Rudest customer service behaviors I have ever encountered. My service rep was the worst. He acted like he was doing me a favor by ser experience was. Rudest customer service behaviors I have ever encountered. My service rep was the worst. He acted like he was doing me a favor by servicing my $70k truck. End result was he stopped responding to me and I was left to go to a different dealership. More

Staff is very friendly and competent. Regarding the price, i had a water pump replaced, using a dealer provided pump, at half the price quoted by this dealership. I had also had a water Regarding the price, i had a water pump replaced, using a dealer provided pump, at half the price quoted by this dealership. I had also had a water leak "repaired" by this dealership and when the leak continued, i looked at it myself with a friend and thought it was a water pump. I had this dealership check my suspicions and confirmed that was the problem. When i first brought it in, i think the water pump would have been covered by warranty. Now that the warranty had expired, and I pointed out my suspicions, then they confirmed the problem. More

The appt. Was easy to make. Spent less then 10 minutes at drop off. They accomplished the requested service items and kept me updated on the progress the visi Was easy to make. Spent less then 10 minutes at drop off. They accomplished the requested service items and kept me updated on the progress the visit. I am very please with the ease and quality of service More

Jen greeted me quickly and courteously upon arrival for an oil change. She made sure the oil package I wanted was available. As I waited in the lobby, she reported a broken windshield fluid part that attac an oil change. She made sure the oil package I wanted was available. As I waited in the lobby, she reported a broken windshield fluid part that attaches to the hood and sprays fluid. I am thankful because it needed fixed and I had forgotten to mention it. I enjoy bringing my 2018 Dodge Grand Caravan to this dealership for regular service because they care and go above and beyond to make sure all is done to customer satisfaction. More

Laurie Rumph is the best. Can’t imagine service without her.Always on top of it. Can’t imagine service without her.Always on top of it. More

My service advisor Jen was a pleasure to work with. You are lucky to have such a wonderful colleague You are lucky to have such a wonderful colleague More

Was met with friendly staff and the process of and oil change was fast with minimum wait. change was fast with minimum wait. More