Atlantic Dodge Chrysler Jeep Ram

Took Jeep to have tire repaired because of a nail in tire. Told not repairable. Asked if it was under warranty, said"no" Tire has 5400 miles on it. I thought the Jeep had some type of warranty. Was told tire. Told not repairable. Asked if it was under warranty, said"no" Tire has 5400 miles on it. I thought the Jeep had some type of warranty. Was told tires were not part of the warranty as they were a seperate pirchase of the car. Told them I paid $62,000 for a car with tires which should be covered under warranty. Denied. I have an orde4r from you for a replacement tire for over $300. Absurd. This is the second time you facility has denied a request from me. When I bought the Jeep I got a temporary registration and wanted to register it in New York. Guess what, no front license plate bracket. NY requires a front and rear plate. I called salesman, Jaelin and he told me I would have to purchase a bracket from the parts dept. I paid top price, $ 62,000 and I have to buy a bracket to mount my plate. I will not remain silent about my total dissatisfaction with ATLANTIC DODGE CHRYSLER JEEP RAM. I will voice my feelings on social media, Internet sites, neighborhood HOA newsletters and other devices to be sure it is heard throughout the St Augustine area. More

The Service representative was very helpful. also she gave me some advise regarding the maintenance of my vehicle also she gave me some advise regarding the maintenance of my vehicle More

Absolutely wonderful experience as always. Everyone is always so friendly and any work i have done is always quick and Efficient. Everyone is always so friendly and any work i have done is always quick and Efficient. More

The staff was great yet it seems policy has changed the shop has lost its welcome feel shop has lost its welcome feel More

Quick and fast and outstanding service. Thanks Jennifer for your courteous and professional customer service! My truck thanks you also 😁😁 Thanks Jennifer for your courteous and professional customer service! My truck thanks you also 😁😁 More

I made an appointment for an oil change. When I arrived I was told I didn’t need one. I waited 2 and a half hours. The worst part was after two hours I asked how much longer as I had an appo When I arrived I was told I didn’t need one. I waited 2 and a half hours. The worst part was after two hours I asked how much longer as I had an appointment and wanted to know if I should cancel it. They said 5 more minutes. Thirty minutes later as I stood at the desk and was ignored by the two people working there one finally walked over to my invoice and keys that had been sitting there for quite some time. I won’t be back. More

Jason Lowe and is crew did a great job. They gave me options to choose from and stuck to the timeframe they promised. Highly recommend them for any work you Jeep/Dodge or Ram needs. They gave me options to choose from and stuck to the timeframe they promised. Highly recommend them for any work you Jeep/Dodge or Ram needs. More

Todd Riggs and the rest of the staff were exceptional. Outstanding customer service. The whole experience of purchasing our vehicle was easy without the staff pressuring us. My son absolutely loves his Je Outstanding customer service. The whole experience of purchasing our vehicle was easy without the staff pressuring us. My son absolutely loves his Jeep More

I was in and out in about an hour and half for oil change and tire rotation. All the staff was completely knowledgeable and friendly. and tire rotation. All the staff was completely knowledgeable and friendly. More

The car buying experience was smooth and stress free. Everyone was friendly and were able to answer all of my questions. Everyone was friendly and were able to answer all of my questions. More