Atlantic Dodge Chrysler Jeep Ram
St Augustine, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Heather Carlo is THE best car salesman we have ever met. Straight to the point and gets the deal done. If you buy from Hanania go see Heather Carlo. Straight to the point and gets the deal done. If you buy from Hanania go see Heather Carlo. More
I had no issues with the personnel who helped me. The day I dropped off my vehicle Lauri called to update me and informed me the vehicle would stay overnight. I heard nothing from the dealership the The day I dropped off my vehicle Lauri called to update me and informed me the vehicle would stay overnight. I heard nothing from the dealership the second day and when I went to the dealership no one could tell me anything about my vehicle. No paperwork could be found nor was there any information in the computer. A little frustrating. Jen said she would call me the next morning, which she did, and my vehicle was ready by early afternoon with an $800.00 battery replacement. More
I always have a good experience here before. . However, this time my sales person was overwhelmed. I had paid upfront but when I arrived, had to wait for 20 minutes before someone acknowledge m . However, this time my sales person was overwhelmed. I had paid upfront but when I arrived, had to wait for 20 minutes before someone acknowledge me to help. There was only one other waiting at the time. Just very unprofessional and no one welcomed you with a smile. Very disappointed this time. More
The whole team was very professional and helpful. Jennifer was great and the driver Gruber was very helpful with transportation. The car is working fine so thank you to the mechanic too :) Jennifer was great and the driver Gruber was very helpful with transportation. The car is working fine so thank you to the mechanic too :) More
Tech who did my oil change was great. Personable, helpful, attentive, and even though he was extremely busy, he managed finish faster than expected. Great service. However, every time I Personable, helpful, attentive, and even though he was extremely busy, he managed finish faster than expected. Great service. However, every time I go there for service, I wait what seems like 5 minutes before someone come to the counter. Everyone seems annoyed that they have to stop what they are doing to check you in. And generally the staff seems unhappy with each other. More
We were looking for a new Jeep for my wife. Dawaun and Ashton were very polite and extremely professional. Our finance person, Tim was very upbeat, and explained everything to us in a clear and Dawaun and Ashton were very polite and extremely professional. Our finance person, Tim was very upbeat, and explained everything to us in a clear and understandable manner. More
Laurie and staff were excellent. We had a scary incident happen on the expressway and I called Friday afternoon and was able to drop my jeep off Friday evening and service was compl We had a scary incident happen on the expressway and I called Friday afternoon and was able to drop my jeep off Friday evening and service was completed by Saturday early afternoon. Wonderful experience! More
I've been a customer of this dealership since 2005. I bought my car new with the lifetime oil change. I brought my car in for an oil change and tire rotation. I was informed that the dealership had cha I bought my car new with the lifetime oil change. I brought my car in for an oil change and tire rotation. I was informed that the dealership had changed hands and that they would not honor the lifetime oil change contract after this visit. While they did not charge me for the tire rotation, I am still VERY disappointed in this turn of events. I suppose people like me that keep their car for 10+ years are rare and not good candidates for a lifetime program from a profit perspective. I will say that the team at the service counter was very friendly. However, I was left in the waiting area while my car had been done and ready for I don't know how long. I did not receive any notification that it was ready. That may be an area for possible improvement. As far as the service of the vehicle, I had taken my car to two other local mechanics for a burning smell on the front passenger side. One of which determined that the smell was oil dripping on the catalytic converter. He said he mopped up a lot of oil that had been spilled on the engine when the last oil change was done. So will I go back or find another service provider? I'll see how this visit worked out but I'd say the likelihood of returning is not good especially adding the 20 mile drive. More