Atlantic Chrysler Dodge Jeep RAM

A pleasure to deal with. Car was done on time and as expected. The service people were genuine and came in under projected cost. As easy as getting a car fixed as possible. expected. The service people were genuine and came in under projected cost. As easy as getting a car fixed as possible. More

Sales team will not honor active advertised pricing. found a vehicle through autotrader and book an appointment through the site. got a quick response and felt good about it. checked same stock # on thei found a vehicle through autotrader and book an appointment through the site. got a quick response and felt good about it. checked same stock # on their own website and found pricing discrepancy. inquired electronically and no one from the dealer reached out. called the dealer and spoke with a bdc rep and explained what is going on. he said that it sometimes happens that their website isn't update with sale pricing and that auto trade pricing would be honored. move appt up from Saturday to Friday. I want the car, I'm ready to buy. confirmed with the person I spoke with again to move the appt that the auto trader price is the correct price and would be honored. drive 2.0 hours to dealer. arrive. car is out front. FILTHY. clearly hasn't been washed in MONTHS paint feels like sandpaper and there is staining everywhere. we are talking about a 40k+ vw GOLF R my wife is already furious. I keep calm. nothing a good detail can't fix... I look past it and they offer a test drive. great... get in the car. fuel is EMPTY dash indicates 5 mi till empty. I said its ok im not driving more than 5 miles on a test drive. all good. test drive goes well. get back to dealer. salesman has a credit app and a worksheet. said that the price on auto trader is wrong and cannot be honored. speak with sales manager. hes been there 2 weeks. wont give business card. says the same thing. told him id like to speak to the GSM or GM. next guy approaches and wants to talk. I asked if we can speak privately in an office. we go in the back. I ask his title. just another sales manager, also wont give business card. he indicates the gsm and gm aren't there. it Friday at the end of the month. they are there. I work at a dealer. they are 100% there. they just are giving me the run around now. I leave.. it is dealers like this which give my industry a bad name. I worked for vw for 10 years. I've never seen such a mess and just utter disregard for the customer. More

Prompt service, good communication, reasonable charge. I have dealt with Atlantic for decades (before 1993 when I bought a new Jeep Cherokee there) and have been consistently pleased with both sales and se I have dealt with Atlantic for decades (before 1993 when I bought a new Jeep Cherokee there) and have been consistently pleased with both sales and service. During 1993, for example, I visited at least three dealers and was treated well only at Atlantic. More

good and quick service the service that was performed (four tires mounted and balanced and a oil change) was suppose to take three hours. I planed to do a little running ar the service that was performed (four tires mounted and balanced and a oil change) was suppose to take three hours. I planed to do a little running around shopping but to my surprise I received a call just a hour and a half later to say my truck was done. More

Work done in a timely manner. I was told the work would take between an hour and an hour and a half. It fell into the time frame. Tome check periodically with the mechanic to see i I was told the work would take between an hour and an hour and a half. It fell into the time frame. Tome check periodically with the mechanic to see if it was being done on a timely manner. More

Excellent customer service . I servicing my vehicle in Excellent customer service . I servicing my vehicle in the last 3 years and I'm very happy. Highly recommended to frends and family. Thank you Excellent customer service . I servicing my vehicle in the last 3 years and I'm very happy. Highly recommended to frends and family. Thank you More

Fast and Convienient Service The staff was cordial and friendly. They ordered the part promptly, and were quick to respond for a speedy appointment. Service call was within a reas The staff was cordial and friendly. They ordered the part promptly, and were quick to respond for a speedy appointment. Service call was within a reasonable amount of time. More

Steve was very attentive and professional.Explained what Steve was very attentive and professional. Explained what needed to be done at this service interval. I was offered a shuttle ride home while servic Steve was very attentive and professional. Explained what needed to be done at this service interval. I was offered a shuttle ride home while service was performed. More

Service personnel as well as the service manager have always made me feel as though I am a valued customer. Never have I had a negative experience. always made me feel as though I am a valued customer. Never have I had a negative experience. More

This is the second vehicle we’ve purchased from Atlantic - the people are incredibly knowledgeable, customer service and care is exceptionable. Truly couldn’t be happier. Bill Haines and team are the best! - the people are incredibly knowledgeable, customer service and care is exceptionable. Truly couldn’t be happier. Bill Haines and team are the best! More