Atlantic Chrysler Dodge Jeep RAM
Egg Harbor Township, NJ
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Good customer experience but not a single staff member was wearing a mask which made me uncomfortable and upset since I have a newborn baby at home and everyone was touching my vehicle. I thought this was was wearing a mask which made me uncomfortable and upset since I have a newborn baby at home and everyone was touching my vehicle. I thought this was a society in which was required to have a mask More
It took them a month to get the part in my car fixed. Each time I brought it there it sat for at least 2 days. Two days to "diagnose, two days when I made the appointment the first time (for some reason Each time I brought it there it sat for at least 2 days. Two days to "diagnose, two days when I made the appointment the first time (for some reason the appointment meant nothing and they couldn't fix it then. Made an appointment for the next week and it took them a week to have it ready for me to pick it up. Luckily the part was covered under my extended warranty so I only had to pay $100 to get it fixed, otherwise I would have literally taken it ANYWHERE else in the world to have it fixed. I understand sometimes things take a little longer and sometimes an extra day is necessary, and I know things are a little harder due to COVID but a month to get something fixed is insane to me. Doesn't help that they don't ever reach out to you and I had to follow up each time, multiple times, to get any kind of answer as to what was going on with everything. If I never have to take my car back here again, it will be too soon. More
Easy online schedule, Tom C reasonable service advisor, quick and professional service. Comfy waiting area. Shout out to your mechanic for a job well done! quick and professional service. Comfy waiting area. Shout out to your mechanic for a job well done! More
I had the pleasure to work with Frank Novelli. He was extremely knowledgeable friendly honest and an all-around great salesman. He helped me find the car that I absolutely so grateful for. I would highl extremely knowledgeable friendly honest and an all-around great salesman. He helped me find the car that I absolutely so grateful for. I would highly recommend anyone looking for a car to go to Atlantic Auto Group More
Scheduled a service on my Jeep after receiving a call a part was in . The part wasn't in , they had my car all day , didn't find out the part wasn't in until I called at 4 pm .lost the use of my car plus p part was in . The part wasn't in , they had my car all day , didn't find out the part wasn't in until I called at 4 pm .lost the use of my car plus paid Uber for rides for no reason at all More
Ron is professional and a real asset for Atlantic Auto Group He knows his products and how to high lite the important features. Even after the purchase Ron was helpful on follow-up questions I had. RJS Group He knows his products and how to high lite the important features. Even after the purchase Ron was helpful on follow-up questions I had. RJS More
Very good service work as well as alternative transportation. All are extremely attentive to needs as well! Will definitely continue using and recommending this buisness! transportation. All are extremely attentive to needs as well! Will definitely continue using and recommending this buisness! More
A very good experience purchasing a used car VW Jetta 2017. Paper work took a while, but overall a very professional service. Very friendly staff. 2017. Paper work took a while, but overall a very professional service. Very friendly staff. More