Atlantic Chrysler Dodge Jeep RAM
Egg Harbor Township, NJ
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I came in for a routine oil change and tire rotation was done quickly and completed when promised. Steve Walukiewicz was very friendly and attended to all my concerns done quickly and completed when promised. Steve Walukiewicz was very friendly and attended to all my concerns More
We scheduled an appointment to handle an old recall on our minivan. When we took the vehicle to the dealership the first time, the parts had not been ordered and we’re not in stock so we had to take the v our minivan. When we took the vehicle to the dealership the first time, the parts had not been ordered and we’re not in stock so we had to take the vehicle home and schedule a second appointment. Then the parts were ordered and delivered to the dealership but no one called us to reschedule the appointment so the parts were sent back to Chrysler. Then we finally did make the appointment and had the recall taken care of but we were not given back the proper keys so we had to go to the dealership yet again. To really put the icing on the cake, after we finally did get the recall taken care of, we were given a list of “recommended services“ which totaled up to nearly $3000. $3000 of recommended services on a 2008 minivan with 150,000 miles on it. I do not recommend this dealership because their service department is a nightmare, and was a nightmare 20 years ago when I had a Chrysler previously. If you have to go with a Chrysler, I would recommend a different dealership for their service department. To be fair, the service advisor I worked with was friendly and polite, but the overall experience with this dealership would make me not want to go back. More
I took my 18 grand Cherokee in for an oil change and tire rotation. The service performed was quick, very reasonably priced and great customer service rotation. The service performed was quick, very reasonably priced and great customer service More
Did not even get service decided to leave prior as I was told could take multiple days for a coolant level check that most likely just needed more coolant but wanted to confirm that was the issue. Not sure told could take multiple days for a coolant level check that most likely just needed more coolant but wanted to confirm that was the issue. Not sure why it would take multiple days to tell me what the problem was? More
I hate when dealers have promotions but try to upcharge clients who are unaware of the online promotion. Promotions should be applied immediately. Otherwise unethical in my opinion. clients who are unaware of the online promotion. Promotions should be applied immediately. Otherwise unethical in my opinion. More
I had a great experience at Atlantic Auto Group. My Product Specialist, Ron, was friendly and offered great customer service. I love my Jeep Compass! Product Specialist, Ron, was friendly and offered great customer service. I love my Jeep Compass! More
Great job staff was very friendly and welcoming. Air conditioner was broken which made it very very hot. But the car experience was so greatt conditioner was broken which made it very very hot. But the car experience was so greatt More