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Atlantic Chevrolet
Bay Shore, NY
1,981 Reviews
We share our customers concern for clean and safe environments. In order to give our customers confidence, whether they are buying or servicing a car, we have taken numerous precautions in order to allow you to shop with confidence, including the installation of additional hand sanitizers throughout our dealership; we have increased our cleaning crew in order to disinfect door knobs, surface tops, car doors and steering wheels for all vehicles in our showroom and service area; we have given all employees training concerning workplace hygiene and the use of antibacterial soaps . We will even provide you with a new pen , if you don't have one, so that you can sign for your new car! At Atlantic Chevrolet, we take your concerns seriously and will do whatever we can to give you many years of happy and healthy driving. We look forward to seeing you soon
Atlantic Chevrolet is an excellent source for new and used cars, trucks and SUVs located in Bay Shore, NY. We serve all of the New York tri-state area and Long Island including West Babylon, Bay Shore, Hempstead, Freeport, Huntington, Smithtown and beyond. On Sunrise Highway, we are a full service dealer that offers sales, financing, service and parts. Browse our inventory online and you’ll find the latest models including the new redesigned Impala ,Colorado ,and Tahoe plus our latest new model, the TRAX.
You will also find a great selection of used Chevrolets, the largest on Long Island. If you are looking for that quality used Chevrolet or any other make near Long Island, we have the vehicle for you! Get a quick quote here or contact us with any questions you have! We have financing available for different needs, whatever your credit situation may be.
In addition, our service and parts department are ready to help you with anything from factory scheduled maintenance to finding the perfect parts or accessories. View our hours and directions here, come test drive a vehicle today and see why we’re perfect if
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,981 reviews
October 04, 2013
We informed Greg the salesperson that due to extenuating circumstances we would have a limited schedule regarding pick up of our car. We then wanted to pick it up Tuesday then Thursday, but we were told we circumstances we would have a limited schedule regarding pick up of our car. We then wanted to pick it up Tuesday then Thursday, but we were told we couldn't because not only was he off, but the financial manager was off. That was a lie- There are 4 Financial Managers. The odometer had 30 miles on it. When we asked why, the financial manager said Greg had taken it for a ride.... hmmmm...awkward. We asked Greg. He said he took it home to show his family.... wow..... I asked him if he replaced the gas.... he laughed! Before getting the car we were told to see with Lisa the customer service rep. She spent our time together telling us how to fill out a survey, and that anything but a highest grade is considered a failure. She went as far as giving us a copy of it to make sure we gave our sales rep only the highest mark possible so he wouldn't fail. So our time with customer service was all about them, not us! The brand new car was filthy on the outside and had scratches on. The inside door had foot marks on it and speaker had white dirt. My concern was that maybe it wasn't dirt, but damage to the speaker and if they couldn't get it off how would we? Greg bought it to the back 2 more times only to return with the same marks and now scratches on the car were more evident. He went and got a manager who agreed that this was not acceptable... both the dirt and scratches. He took it to the back and finally the car returned to us clean and scratch free. This entire time we were just walking around the parking lot feeling bad because we were being treated like we were being too picky and yet, this was taking hours of our time! Greg goes over the car with us. He basically read us off the dashboard..... lights, horn, radio controls, etc. He pairs our phones. He tells us if we drift into a lane the car will beep and we will see the car we are drifting into into the side mirror. I ask , what if the car is drifting towards us. He said he didn't believe the system would work that way Really? So wrong! Any car in a blind spot shows up in the mirrors and the car only beeps in reverse. He didn't cover anything that wasn't typical in a car such as the Side Blind Zone Alert. the automatic remote start, the on star app, (which he told us was for 6 months and that the sticker was wrong.... he was wrong), the seeming lack of a phone contact list ability, etc. We arrived at 445 pm and we were there until 730 pm. Truly a disappointing, frustrating experience. And no apologies on anyone's part. The next day my husband realizes he left his sunglasses in the car. He calls and Greg tells him we had also left our easy pass and a CD. Too bad he didn't call us. Anyway, the sunglasses were missing from the car..... Really? And then the topper comes.... Instead of an oh by the way, sorry for your inconvenience, sorry for all the time you spent here, sorry for all the wrong information I gave, sorry of all the time you now have to spend on youtube learning about your new car.... he says, "Get your car dirty yet?" Really? What kind of person just wants to make you feel bad, delivers a below par product, drives your brand new car and laughs about it, etc and what kind of business lets him continue to work there? I called on Monday only to find that Cadillac wont let you speak to anyone higher than the manager of the store. So I did. He offered me a free tank of gas, he offered to have a "Cadillac specialist" come down to my business to teach me about the car and he have me his cell phone number. He gave it to me because I told him that I now would feel very uncomfortable having the car serviced there. He said he would take care of it personally. However, I felt like the person that sends back there food and has to worry about what happens in the back! And, if they couldn't get a car door clean the first or second time, how would they do servicing the car? The next day we got a call from Lisa the customer service rep. She left a message that she heard we weren't happy and wanted to know what happened. Well, here you go Lisa! As a business owner I learned a long time ago that you can give people back money, but you can't give them back there time. Atlantic Cadillac doesn't seem to value the customer's time. From the lack of cleanliness, to the customer service survey, to letting a non-specialist sell me a car and waste my time with wrong information, etc. The manager was the only professional, but I say that based only on his words, not the way the dealership is run. We heard that the Atlantic Group dealerships had a bad reputation. Our mistake was not going elsewhere. We purchased another vehicle for my husband that same week. We met with customer service after going over the new car and being asked about the experience and if we had any further questions. We didn't. The salesman went over every detail, the car was clean and scratch free and we were in and out in 30 minutes. To top it, they thanked us for our purchase. Going to Atlantic Cadillac was truly a disheartening, disappointing experience. I hope someone reading this review chooses to go elsewhere and is able to enjoy the excitement of buying a new Caddy! More
by Luv2Ride
Employees Worked With
Greg
September 14, 2013
I went to Atlantic Chevrolet based upon outstanding advertised lease rates on Chevrolet Camaros. I was pleasantly surprised when the advertised rate was exactly the rate that was offered. The dealers advertised lease rates on Chevrolet Camaros. I was pleasantly surprised when the advertised rate was exactly the rate that was offered. The dealership also worked with me to decrease down payment money while maintaining a reasonable lease payment that was within my budget. I was torn between two different colors of the new 2014 Camaro and my salesman offered good insight concerning the choice he recommended. Everyone who has seen the car are astounded how luxurious and stylish it is. It was truly a hassle free experience to lease my new car. More
by JeffreysCamaro
Employees Worked With
Neal Diamond
September 11, 2013
I had a great experience from the moment i walked into Atlantic Chevrolet. I was greeted and brought to Chris in pre-owned. From there we looked at several cars in my price range. He told me the truth abo Atlantic Chevrolet. I was greeted and brought to Chris in pre-owned. From there we looked at several cars in my price range. He told me the truth about my chances of getting the car i had hopped for and was realistic with me. I went in on a Thursday and drove my new car home on Monday. Ray in finance helped me out a great deal as well, considering i don't have the best credit. Without Chris and Ray i would not be driving my 2011 Chevrolet Malibu today. I love my new car and will go back to them in the future, i would also recommend Atlantic Chevrolet to my friends and family. Overall i had a great experience, it was efficient, timely and all done with fantastic attitudes and professionalism. More
by NicoleGinsberg
Employees Worked With
Chris Mannine
September 06, 2013
I worked with mike cortigino and he was great, I had my 2 year old daughter with me and it was lunch time and of course getting fussy after 45 min being there, he let me doing everything from home insurance year old daughter with me and it was lunch time and of course getting fussy after 45 min being there, he let me doing everything from home insurance ect. Then told me a time to pick up vehicle and was there only 20 min car ready for me started with air conditioning, never had service like this before, my experience with him was great would highly recommend going to this dealership and dealing with mike, he has me as a customer for life, thanks again mike for all your help my wife loves the car More
by Schmitzj11
Employees Worked With
Mike cortigino
September 04, 2013
never again Watch yourself here they do underhanded deals. I have two cars from them and one took 7 months to get what was owed to me. The second well i was told Watch yourself here they do underhanded deals. I have two cars from them and one took 7 months to get what was owed to me. The second well i was told my trade would be one amount and then when i got home like two weeks later i saw that they changed it to a lower amount. Called and was told the deal was done and it worked out. I try to get out of this car because i need a truck but i can not because of the way the deal was done. I owe way to much and very upside down on this car. Just be careful and read over paper work never take there word.. Glenn in sales was a great guy all the other things out of his control. The truck i got from this on this transaction was ok but i have learned alot since about this dealer and it seems they have a reputation. More
by antny4u2
Employees Worked With
Glenn, Keith Mauer
September 03, 2013
My Review Of Atlantic Chevrolet Cadillac: 1.Their air My Review Of Atlantic Chevrolet Cadillac: 1.Their air conditioning don't work! 2. I read an ad that stated 2013 equinox all wheel drive $18277 to p My Review Of Atlantic Chevrolet Cadillac: 1.Their air conditioning don't work! 2. I read an ad that stated 2013 equinox all wheel drive $18277 to purchase. 3.When I went to dealer the sales rep their, showed me car as advertised 2013 Chevy all wheel drive equinox, for $18277 as advertised , 4. After showing me the car test driving getting gas in car with no gas wasting an 1 hour and half with two crying kids because of no ac in building and sweat dripping off them. Their was no separation in ad that stated two different cars.................................................. 5. Sales guy comes back telling me that the all wheel drive models or only on a lease not a purchase if that even makes sense because they show price for purchase and said $18277 but is want to purchase $2000.00 dollars more but no where in ad in newsday paper those it say that so I went up to manager jeff In middle on show room to tell him that's not what his ad saids and he said the one for $18277 is for base that's not all wheel drive model but that's not what ad said and he got all nasty in front of 10 customers and my wife and two little kids and said don't twist the words of ad that the price the end its $2000 more when I asked jeff for his last name he said noooo way have nice day,,,,,!!!!!!!! FUTURE CUSTOMERS PLEASE DO NOT SEND YOU FAMILY HERE YOUR ASKING TO GET RIPPED OFF AND ABUSTED !!!!!!!!!!!!! MY NAME IS VINNY CALL I WILL TELL YOU MORE 631-672-1745 More
by vincenzo0224
Employees Worked With
jeff, Keith Mauer
September 03, 2013
I have dealt with a number of dealerships during my life and this dealer is the best. They are very honest and keep to their word when they promise something will be done. I was shopping for a used vehicle and this dealer is the best. They are very honest and keep to their word when they promise something will be done. I was shopping for a used vehicle and they provided me with the utmost in quality, fair pricing and great customer service. They fixed everything I asked to be done on the vehicle with no quarms. They detailed the car beautifully and I am proud to show it off to all my friends and relatives. The salesperson was very courteous and was not a high pressure salesperson which I enjoyed. He was great at following up on the post sale and making sure I was completely satisfied with the vehicle and purchase. I would recommend this dealership to anyone interested in buying a new or used vehicle. More
by retiredworker
Employees Worked With
Paul Coppola
August 22, 2013
Vehicle purchased didn't match the description. Numerous problems not mentioned. Items that were listed in good shape needed service or replacement. Tried to work with the dealership on issues afte Numerous problems not mentioned. Items that were listed in good shape needed service or replacement. Tried to work with the dealership on issues after providing supporting pictures/documentation but was told to bring it back minus my shipping. Just a waste of my time and money. Do yourself a favor and buy from someone else or risk going through what I did. More
by billsr1
Employees Worked With
Patrick Turtorror
August 19, 2013
Very knowledgable about the product's they sell. Worked very hard to not only find the correct vehicle but the best deal that fit what I was looking for. Spent a great deal of time with me. When it Worked very hard to not only find the correct vehicle but the best deal that fit what I was looking for. Spent a great deal of time with me. When it came time to do the financing I had an equally good experience. I woud definitely buy another vechical from them again.Chris M and "Dee" Thank you! More
by Rdevine95
Employees Worked With
Chris M
August 14, 2013
Jonathan was very helpful; he worked with us to find our specific vehicle, with the right options, model year and mileage. He stayed in constant contact throughout the process, helped expedite the financin specific vehicle, with the right options, model year and mileage. He stayed in constant contact throughout the process, helped expedite the financing and had us in our new vehicle quickly and happily! He is a pleasure to work with. More
by eastmoriches5
Employees Worked With
Jonathan Nerenberg
