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Atlantic Chevrolet
Bay Shore, NY
1,828 Reviews
We share our customers concern for clean and safe environments. In order to give our customers confidence, whether they are buying or servicing a car, we have taken numerous precautions in order to allow you to shop with confidence, including the installation of additional hand sanitizers throughout our dealership; we have increased our cleaning crew in order to disinfect door knobs, surface tops, car doors and steering wheels for all vehicles in our showroom and service area; we have given all employees training concerning workplace hygiene and the use of antibacterial soaps . We will even provide you with a new pen , if you don't have one, so that you can sign for your new car! At Atlantic Chevrolet, we take your concerns seriously and will do whatever we can to give you many years of happy and healthy driving. We look forward to seeing you soon
Atlantic Chevrolet is an excellent source for new and used cars, trucks and SUVs located in Bay Shore, NY. We serve all of the New York tri-state area and Long Island including West Babylon, Bay Shore, Hempstead, Freeport, Huntington, Smithtown and beyond. On Sunrise Highway, we are a full service dealer that offers sales, financing, service and parts. Browse our inventory online and you’ll find the latest models including the new redesigned Impala ,Colorado ,and Tahoe plus our latest new model, the TRAX.
You will also find a great selection of used Chevrolets, the largest on Long Island. If you are looking for that quality used Chevrolet or any other make near Long Island, we have the vehicle for you! Get a quick quote here or contact us with any questions you have! We have financing available for different needs, whatever your credit situation may be.
In addition, our service and parts department are ready to help you with anything from factory scheduled maintenance to finding the perfect parts or accessories. View our hours and directions here, come test drive a vehicle today and see why we’re perfect if
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,828 reviews
November 16, 2013
In all my years of buying or leasing new vehicles (30-35) the Atlantic Chevrolet Cadillac was by far the easiest and most pleasurable new car experience I have ever had. Everyone especially my salesman, B the Atlantic Chevrolet Cadillac was by far the easiest and most pleasurable new car experience I have ever had. Everyone especially my salesman, Bob Imber were great. The experience was so wonderful that when my lease is up I'll have to return to Atlantic for fear that I'll never experience the comfortable feeling I have here anywhere else. Thank you Atlantic Chevrolet Cadillac. More
by krr239
Employees Worked With
Bob Imber
November 01, 2013
I recently purchased a 2009 Chrysler 300 from Keith Mauer and Paul Coppola of Atlantic Chevy. The whole process of buying this car, from the initial test drive to the final sale has been such a smooth a plea and Paul Coppola of Atlantic Chevy. The whole process of buying this car, from the initial test drive to the final sale has been such a smooth a pleasurable experience. These guys were so accommodating & knowledgeable, anytime I called with a question, they responded right away. I would HIGHLY recommend Keith & Paul of Atlantic Chevy to anyone I know that is interested in buying a new car. More
by Frankie99
Employees Worked With
Keith Mauer/Paul Coppola, Keith Mauer
October 26, 2013
I knew exactly what I wanted when I went to Atlantic Chevy. I didn't want the process to be long and drawn out and Mike certainly made sure that didn't happen. He was helpful, quick and I was very happy Chevy. I didn't want the process to be long and drawn out and Mike certainly made sure that didn't happen. He was helpful, quick and I was very happy when I left the dealership. I picked up the car 2 days later and everything was ready for me to sign and it was painless. Definitely a smooth and easy process. The manager Jeff Randazzo was also extremely helpful. More
by CoriG32
Employees Worked With
Mike Cortigino
October 26, 2013
I have been going back and fourth for about two months with Jonathan looking for the perfect car for me. He has been very patient through and extremely professional. He was extremely knowledgeable and pol with Jonathan looking for the perfect car for me. He has been very patient through and extremely professional. He was extremely knowledgeable and polite and didn't try to "sell" me a car instead just helped me in my search I got way more for my trade then expected and an extremely low price for the car I purchased Jonathan fought hard for me to get the best value and deal as we'll as a show me a world class experience I even forgot to bring my title with me and Jonathan drove all the way to my house to pick it up so I didn't have to drive back with it he went above and beyond the call of duty and made my car buying experience a breeze at no point did I feel pressured I would recommend Jonathan to anyone looking to have an easy amazing car buying experience and get a great deal and amazing service you must go see Jonathan Nerenberg at Atlantic More
by ChrisCosta
Employees Worked With
Jonathan Nerenberg
October 22, 2013
Greg Shine was the BEST SALES CONSULTANT!!! Extremely Greg Shine was the BEST SALES CONSULTANT!!! Extremely sweet and patient! Took the time to show all the cars I desired to see and handled everything Greg Shine was the BEST SALES CONSULTANT!!! Extremely sweet and patient! Took the time to show all the cars I desired to see and handled everything with ease. He is AWESOME! More
by Car333
Employees Worked With
GREG SHINE
October 11, 2013
On Wednesday, October 2, 2013, my life changed. I had received in the mail a promotional discount for a certified pre-owned car at Atlantic Chevrolet Cadillac in Bay Shore, NY. I went in to peruse the in received in the mail a promotional discount for a certified pre-owned car at Atlantic Chevrolet Cadillac in Bay Shore, NY. I went in to peruse the inventory and was greeted by a friendly yet professional salesperson, Jonathan Nerenberg. I explained what I had in mind and he subsequently shared several options within my budget. He saved the best car for last: a Royal Blue 2009 Dodge Caliber-- a fierce beauty with great highway mileage, as I travel extensively across Long Island related to work. All the necessary protocols of purchasing a vehicle: credit score check, registering and transferring insurance, and setting up the payment plan with finance manager, Ray Sanchez, were handled onsite with finesse. I've worked in the the food/beverage and health/fitness service industries for nearly half my life and pride myself on serving the public. I was delighted to be on the other side this time, receiving impeccable customer service by my salesperson, Jonathan Nerenberg, whose proficient assistance throughtout the whole experience allowed me to cruise away with my new-to-me car within a few hours! I wholeheartedly recommend Atlantic Chevrolet Cadillac and mostly, Jonathan Nerenberg, to all my family, friends and clients alike to buy their wheels here because I am having the time of my life with mine! More
by bobbyblue
Employees Worked With
Jonathan Nerenberg
October 09, 2013
This was both my second time visiting Atlantic Chevrolet Cadillac and my second time being helped by Chris. Both times I was very satisfied with my experience. The first time I was buying a used car, and Cadillac and my second time being helped by Chris. Both times I was very satisfied with my experience. The first time I was buying a used car, and now I was trading that in for another. I received an extremely fair price for the trade-in, thousands more than offered by Atlantic Hyundai, and was given a fantastic deal on the used car I was purchasing. During the entire process, Chris helped me every step of the way, doing his best to find the absolute perfect deal at an affordable price while giving me good value for my trade in. Despite some issues faced with Atlantic Hyundai, Chris was able to get a Hyundai with every feature I wanted and at a price that didn't break the bank. He was able to quickly find multiple vehicles that fit what I wanted, giving me a variety of colors and prices to choose from. In addition to this, he was extremely friendly and very personable, feeling more like a friend than a salesman. He kept in contact with me every day returning calls and texts, keeping me updating on everything that went on. I am very happy with both the car I purchased and the quality of service, friendliness of the dealer, and the price that I was given. I hope to come back in the future! More
by theliahh
Employees Worked With
Chris Mannino
October 04, 2013
We informed Greg the salesperson that due to extenuating circumstances we would have a limited schedule regarding pick up of our car. We then wanted to pick it up Tuesday then Thursday, but we were told we circumstances we would have a limited schedule regarding pick up of our car. We then wanted to pick it up Tuesday then Thursday, but we were told we couldn't because not only was he off, but the financial manager was off. That was a lie- There are 4 Financial Managers. The odometer had 30 miles on it. When we asked why, the financial manager said Greg had taken it for a ride.... hmmmm...awkward. We asked Greg. He said he took it home to show his family.... wow..... I asked him if he replaced the gas.... he laughed! Before getting the car we were told to see with Lisa the customer service rep. She spent our time together telling us how to fill out a survey, and that anything but a highest grade is considered a failure. She went as far as giving us a copy of it to make sure we gave our sales rep only the highest mark possible so he wouldn't fail. So our time with customer service was all about them, not us! The brand new car was filthy on the outside and had scratches on. The inside door had foot marks on it and speaker had white dirt. My concern was that maybe it wasn't dirt, but damage to the speaker and if they couldn't get it off how would we? Greg bought it to the back 2 more times only to return with the same marks and now scratches on the car were more evident. He went and got a manager who agreed that this was not acceptable... both the dirt and scratches. He took it to the back and finally the car returned to us clean and scratch free. This entire time we were just walking around the parking lot feeling bad because we were being treated like we were being too picky and yet, this was taking hours of our time! Greg goes over the car with us. He basically read us off the dashboard..... lights, horn, radio controls, etc. He pairs our phones. He tells us if we drift into a lane the car will beep and we will see the car we are drifting into into the side mirror. I ask , what if the car is drifting towards us. He said he didn't believe the system would work that way Really? So wrong! Any car in a blind spot shows up in the mirrors and the car only beeps in reverse. He didn't cover anything that wasn't typical in a car such as the Side Blind Zone Alert. the automatic remote start, the on star app, (which he told us was for 6 months and that the sticker was wrong.... he was wrong), the seeming lack of a phone contact list ability, etc. We arrived at 445 pm and we were there until 730 pm. Truly a disappointing, frustrating experience. And no apologies on anyone's part. The next day my husband realizes he left his sunglasses in the car. He calls and Greg tells him we had also left our easy pass and a CD. Too bad he didn't call us. Anyway, the sunglasses were missing from the car..... Really? And then the topper comes.... Instead of an oh by the way, sorry for your inconvenience, sorry for all the time you spent here, sorry for all the wrong information I gave, sorry of all the time you now have to spend on youtube learning about your new car.... he says, "Get your car dirty yet?" Really? What kind of person just wants to make you feel bad, delivers a below par product, drives your brand new car and laughs about it, etc and what kind of business lets him continue to work there? I called on Monday only to find that Cadillac wont let you speak to anyone higher than the manager of the store. So I did. He offered me a free tank of gas, he offered to have a "Cadillac specialist" come down to my business to teach me about the car and he have me his cell phone number. He gave it to me because I told him that I now would feel very uncomfortable having the car serviced there. He said he would take care of it personally. However, I felt like the person that sends back there food and has to worry about what happens in the back! And, if they couldn't get a car door clean the first or second time, how would they do servicing the car? The next day we got a call from Lisa the customer service rep. She left a message that she heard we weren't happy and wanted to know what happened. Well, here you go Lisa! As a business owner I learned a long time ago that you can give people back money, but you can't give them back there time. Atlantic Cadillac doesn't seem to value the customer's time. From the lack of cleanliness, to the customer service survey, to letting a non-specialist sell me a car and waste my time with wrong information, etc. The manager was the only professional, but I say that based only on his words, not the way the dealership is run. We heard that the Atlantic Group dealerships had a bad reputation. Our mistake was not going elsewhere. We purchased another vehicle for my husband that same week. We met with customer service after going over the new car and being asked about the experience and if we had any further questions. We didn't. The salesman went over every detail, the car was clean and scratch free and we were in and out in 30 minutes. To top it, they thanked us for our purchase. Going to Atlantic Cadillac was truly a disheartening, disappointing experience. I hope someone reading this review chooses to go elsewhere and is able to enjoy the excitement of buying a new Caddy! More
by Luv2Ride
Employees Worked With
Greg
September 14, 2013
I went to Atlantic Chevrolet based upon outstanding advertised lease rates on Chevrolet Camaros. I was pleasantly surprised when the advertised rate was exactly the rate that was offered. The dealers advertised lease rates on Chevrolet Camaros. I was pleasantly surprised when the advertised rate was exactly the rate that was offered. The dealership also worked with me to decrease down payment money while maintaining a reasonable lease payment that was within my budget. I was torn between two different colors of the new 2014 Camaro and my salesman offered good insight concerning the choice he recommended. Everyone who has seen the car are astounded how luxurious and stylish it is. It was truly a hassle free experience to lease my new car. More
by JeffreysCamaro
Employees Worked With
Neal Diamond
September 11, 2013
I had a great experience from the moment i walked into Atlantic Chevrolet. I was greeted and brought to Chris in pre-owned. From there we looked at several cars in my price range. He told me the truth abo Atlantic Chevrolet. I was greeted and brought to Chris in pre-owned. From there we looked at several cars in my price range. He told me the truth about my chances of getting the car i had hopped for and was realistic with me. I went in on a Thursday and drove my new car home on Monday. Ray in finance helped me out a great deal as well, considering i don't have the best credit. Without Chris and Ray i would not be driving my 2011 Chevrolet Malibu today. I love my new car and will go back to them in the future, i would also recommend Atlantic Chevrolet to my friends and family. Overall i had a great experience, it was efficient, timely and all done with fantastic attitudes and professionalism. More
by NicoleGinsberg
Employees Worked With
Chris Mannine
