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Atlantic Chevrolet

Bay Shore, NY

4.8
1,828 Reviews
We share our customers concern for clean and safe environments. In order to give our customers confidence, whether they are buying or servicing a car, we have taken numerous precautions in order to allow you to shop with confidence, including the installation of additional hand sanitizers throughout our dealership; we have increased our cleaning crew in order to disinfect door knobs, surface tops, car doors and steering wheels for all vehicles in our showroom and service area; we have given all employees training concerning workplace hygiene and the use of antibacterial soaps . We will even provide you with a new pen , if you don't have one, so that you can sign for your new car! At Atlantic Chevrolet, we take your concerns seriously and will do whatever we can to give you many years of happy and healthy driving. We look forward to seeing you soon Atlantic Chevrolet is an excellent source for new and used cars, trucks and SUVs located in Bay Shore, NY. We serve all of the New York tri-state area and Long Island including West Babylon, Bay Shore, Hempstead, Freeport, Huntington, Smithtown and beyond. On Sunrise Highway, we are a full service dealer that offers sales, financing, service and parts. Browse our inventory online and you’ll find the latest models including the new redesigned Impala ,Colorado ,and Tahoe plus our latest new model, the TRAX. You will also find a great selection of used Chevrolets, the largest on Long Island. If you are looking for that quality used Chevrolet or any other make near Long Island, we have the vehicle for you! Get a quick quote here or contact us with any questions you have! We have financing available for different needs, whatever your credit situation may be. In addition, our service and parts department are ready to help you with anything from factory scheduled maintenance to finding the perfect parts or accessories. View our hours and directions here, come test drive a vehicle today and see why we’re perfect if
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1350 Sunrise Highway

Bay Shore, NY

11706

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Showing 1,828 reviews

February 23, 2015

Horrible Experience My son who is 18 years old bought his first certified preowned car here. He bought it Saturday for $17,000+ all cash. We drove home and the check engi More

by badsgeminigirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam (Manager)
May 16, 2016 -

badsgeminigirl responded

We have been in there more times than it took us to get the vehicle. Your office told my son he didn't have a warranty then we found the warranty card at home later. The vehicle has given him nothing but problems since two days after he purchased it. The driver seat has fallen apart, the car stalled out in intersections and was bought to Chevrolet more than twice to fix it. We have begged, screamed, and cried for help on this supposedly certified pre owned trash. How can you help now? I don't believe he has even had this thing for one year. It's the in safest thing I have had my son in his entire life. Please respond at .... I'd love to hear your explanation now.

February 03, 2015

great experience overall a great place to shop for a vehicle top recommendations from us. we researched vehicles online, and wanted to see two specific vehicles. it wa More

by maddenp928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman
Feb 04, 2015 -

Atlantic Chevrolet responded

Thanks for the great recommendation and review! We are glad you were so pleased with the service you received at our dealership. Here at Atlantic Chevrolet Cadillac, we strive to make sure that our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. Were happy to hear that our Herman and Dee were so accommodating and that they were able to assist you with your car purchase. If you need any further assistance with your vehicle, let us know. To stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

January 10, 2015

Poor Service Department and Sale People Don't Care Either Never buy a car from this dealership! Once they sell the car, they could care less about servicing it! They even scheduled a service appointment on More

by BVD32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Kowal
Jan 12, 2015 -

Atlantic Chevrolet responded

Thanks for sharing your opinion with us. Our team of professional at Atlantic Chevrolet Cadillac is dedicated to providing the best customer care possible. We are sorry to read of your dissatisfaction, and we'd like you to give us an opportunity to address your concerns. I look forward to hearing from you. Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

December 01, 2014

New Chevy Lease Walked into the dealership with an ad from Newsday never expecting to actually walk out with the deal satisfied completely. We have gone into many de More

by VirginiaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Luisi
Dec 02, 2014 -

Atlantic Chevrolet responded

Virginia, this 5-star review has truly made our day! We are glad to know that we were able to satisfy your visit with your new Equinox. Please let us know if you have any further automotive needs. Happy driving! Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

November 18, 2014

Used Cadillac Purchzse Paul did a great job assisting with the purchase of my Cadillac Escalade. I recommend Paul and Atlantic Chevrolet Cadillac for your next automobile pu More

by johnw.fryback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Coppola
Nov 19, 2014 -

Atlantic Chevrolet responded

Thank you so much for the wonderful feedback, John! It is great to hear we were able to give you such a positive car-buying experience. Paul exemplifies our commitment to customer service and I am glad he was able to help you. We appreciate the recommendation and we look forward to the opportunity of welcoming you back in the future. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

November 03, 2014

Perfect, No pressure, Very honest, Amazing staff!!!!!! I was having a very bad month. My bills were falling behind because my son got sick, my credit isn't really good at all, and my car was reposed . I we More

by Vin38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Weiss, Tim, Keith, Ray
Nov 04, 2014 -

Atlantic Chevrolet responded

Thank you for the glowing review and exceptional star rating! It is truly gratifying to hear that you had such a great experience here at Atlantic Chevrolet Cadillac. Offering our guests a quality car-shopping experience is one of our top priorities, and we do everything we can to support our customers in helping them find the perfect vehicle. I’m glad to hear that our team was able to assist you with your car purchase. We know that when we work together as a team we achieve more and it is wonderful that your visit reflects this. We appreciate your great recommendation and we look forward o working with you again. Also, remember to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

October 31, 2014

Never again My traverse broke down on Thursday Oct 23rd and was towed to another dealership before it was towed to Chevy on Saturday, Oct 30, sometime late aftern More

by Bella6686
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle and Roberto
Nov 03, 2014 -

Atlantic Chevrolet responded

I apologize for any inconvenience that may have caused you to wait a little bit longer while your car was being taken care of. We try to make sure to satisfy every customer and take their time very seriously and we really do appreciate your understanding. We would like to reassure you that our team has been working diligently to get the construction completed as soon as possible and resolve this matter. If you have any questions or would care to discuss this further please do not hesitate to contact me at your earliest convenience. Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

October 24, 2014

Ask for Paul Coppola Paul Coppola sold us a Traverse and made it easy. Hes exactly what you want from someone you're buying a car from. He was committed both before and More

by noeightpen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Coppola
Oct 27, 2014 -

Atlantic Chevrolet responded

Welcome to the Atlantic Chevrolet Cadillac family, and thank you for making our day with this 5-star review. I am pleased to read that Paul and Keith treated very well and found them to be helpful in finding the exact you've been looking for - that's just how we like it! Enjoy your new purchase, and thanks for being a great customer! Let us know if there is any way we can be of service to you. Don't forget to check out our Facebook and Twitter pages for monthly news, deals and specials. Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

September 24, 2014

WORST SERVICE CENTER. WORST CUSTOMER SERVICE! Staff in the service center treat me worse than the feces of a diseased animal. Staff in the service center never return phone calls. I have dropped o More

by k2k2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Roberto in the service department
August 08, 2014

No email response I sent an email through Atlantic Chevrolet/Cadillac's used car inventory search. I received an automated response in 3 minutes then a "boiler plate" More

by tomjryan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Majid Rasool
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