Atlantic Chevrolet
Bay Shore, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Horrible Experience My son who is 18 years old bought his first certified preowned car here. He bought it Saturday for $17,000+ all cash. We drove home and the check engi My son who is 18 years old bought his first certified preowned car here. He bought it Saturday for $17,000+ all cash. We drove home and the check engine light came on. It was a bad snow storm so we brought it back on Monday and stopped it by auto zone to hook up to the sensors. Several sensors were bad. We took it back and told them we want our money back according to their three day money back guarantee. Patrick T. The salesman and the sales manager both stuttered and gave us the se no dealership gives money back. If my son wanted he could take another car in exchange or pay more for something he really likes??? Horrible business ethics and I'm ashamed that we went to a Chevy dealer and this was our experience. **UPDATE** The salesman Patrick T. has since had the vehicle repaired and kept in contact regarding the vehicles condition. More
great experience overall a great place to shop for a vehicle top recommendations from us. we researched vehicles online, and wanted to see two specific vehicles. it wa overall a great place to shop for a vehicle top recommendations from us. we researched vehicles online, and wanted to see two specific vehicles. it was freezing out as i explained to Herman we only wanted to sit in the cars to see the size difference in each vehicle. we looked at a couple of different styles and my wife jumped at the price and options in the equinox thanks to Herman and Dee More
Poor Service Department and Sale People Don't Care Either Never buy a car from this dealership! Once they sell the car, they could care less about servicing it! They even scheduled a service appointment on Never buy a car from this dealership! Once they sell the car, they could care less about servicing it! They even scheduled a service appointment on a day they were closed! More
New Chevy Lease Walked into the dealership with an ad from Newsday never expecting to actually walk out with the deal satisfied completely. We have gone into many de Walked into the dealership with an ad from Newsday never expecting to actually walk out with the deal satisfied completely. We have gone into many dealerships with an advertised deal only to be disappointed after talking with a sales rep. Not the case here. No pressure from our sales rep, Dina, straight forward, no gimmicks, no up-sale. We got exactly what we wanted at the advertised price. Thank you for a pressure free experience. Love my new Equinox. More
Used Cadillac Purchzse Paul did a great job assisting with the purchase of my Cadillac Escalade. I recommend Paul and Atlantic Chevrolet Cadillac for your next automobile pu Paul did a great job assisting with the purchase of my Cadillac Escalade. I recommend Paul and Atlantic Chevrolet Cadillac for your next automobile purchase. More
Perfect, No pressure, Very honest, Amazing staff!!!!!! I was having a very bad month. My bills were falling behind because my son got sick, my credit isn't really good at all, and my car was reposed . I we I was having a very bad month. My bills were falling behind because my son got sick, my credit isn't really good at all, and my car was reposed . I went to Atlantic Chevy and told them honestly how bad im doing and I really need a car. They were very very sincere and honest from the beginning to the end. They not only got me an excellent car but they were able to help me get the car same day and a great payment! I got turned down and talked down to by several dealerships after they saw my credit. Atlantic Chevy saw it as an opportunity to help someone and they did by getting me the nicest car I ever had with low miles and all the bells and whistles for a payment less then my other car which was basic. They didn't give up and I would recommend them to not only every friend family and coworker but anyone who would like to be treated as a human and who can feel the great sense of honesty and integrity that is very rare in buying a car. I will always buy all my vehicles from atlantic chevy and when my son needs a car, this is the only place he will go! GREAT JOB :) Thanks!!! More
Never again My traverse broke down on Thursday Oct 23rd and was towed to another dealership before it was towed to Chevy on Saturday, Oct 30, sometime late aftern My traverse broke down on Thursday Oct 23rd and was towed to another dealership before it was towed to Chevy on Saturday, Oct 30, sometime late afternoon.It is now Thursday, October 30 and my truck has yet to be seen by a mechanic even for just a diagnosis. I understand that my truck was a tow-in and the service writers already have cars that need to be looked at. I get that. Never said I didn't. The service writer took a very long time to call with Updates. NEVER SAID HE DIDNT CALL..The whole reason I didn't go rent a car myself was because I'd have to pay for that and if my truck ended up being covered by warranty then I would get a car for no charge. It's now Thursday and I called twice, I then asked to speak to someone in charge who could give me an update. I think a girl named Michelle? I'm assuming she is in charge. Although she was somewhat helpful she made it a point in her conversation to tell me that Roberto has been keeping in contact with my boyfriend and he's not ignoring us. Never once did I tell her he was ignoring us, I simply said it takes him a while to get back to us after we've called three or four times. It's the day before Halloween and I'm literally writing this review as my day is going on... I called Chevy around 1 o'clock it's now two and all of a sudden my truck is going into the shop now ...and the warranty covered the parts and my car was done on Halloween... Might I also mentioned that when my truck first broke down Chevy on 112 wouldn't take it and they told me over the phone that the parts weren't covered under warranty even though they were. So, I am thankful that Atlantic Chevrolet took my car in and covered the parts I'm just not happy with my experience in general..especially with Michelle. So, I just got done from picking up my truck and everything seems okay at the moment but Michelle definitely likes to make her customers feel that they're wrong especially when reviewing Atlantic Chevrolet so be careful when you review them because she'll be right there asking you why...next time I'd rather take my truck somewhere else and pay for whatever is wrong instead of bringing it here and having it fixed for free under warranty. More
Ask for Paul Coppola Paul Coppola sold us a Traverse and made it easy. Hes exactly what you want from someone you're buying a car from. He was committed both before and Paul Coppola sold us a Traverse and made it easy. Hes exactly what you want from someone you're buying a car from. He was committed both before and after the sale to making sure we got what we wanted with as little headache as possible. Good car, and the price was right. Keith Mauer was also helpful when Paul was out. More
WORST SERVICE CENTER. WORST CUSTOMER SERVICE! Staff in the service center treat me worse than the feces of a diseased animal. Staff in the service center never return phone calls. I have dropped o Staff in the service center treat me worse than the feces of a diseased animal. Staff in the service center never return phone calls. I have dropped off my car for service, twice, at this service center; I called to find out the status of my car, but never received a call back. Collectively I have called them 9 times, and not a single call was returned. Every time I walk into the service center I am never greeted. Staff notice customers walking into the service center but never greet the customers; they chit chat among themselves. I wish I never bought my car from this dealership. I wish there was a way to report this dealership - especially the service center - to the better business bureau or a similar type of company. More
No email response I sent an email through Atlantic Chevrolet/Cadillac's used car inventory search. I received an automated response in 3 minutes then a "boiler plate" I sent an email through Atlantic Chevrolet/Cadillac's used car inventory search. I received an automated response in 3 minutes then a "boiler plate" email from the business development manager,"Majid Rasool about 5 minutes later. When I responded to Majid's email with the description and stock number of a vehicle I am interested in, I received no response. I sent a 2nd email about 1 hour later and again, no response. After 4 more hours went by, I sent my final email to Majid thanking him for showing me the level of customer I would receive had I actually went forward with a purchase from them. They must do so much business that they do not need new customers. Go to a dealer that actually values potential customers... More