Atlantic Chevrolet

Satisfied Listen you want great service you hook up with Paul Coppola by far the best salesman out there I have purchased 2 vehicles from Paul in the last 2 yea Listen you want great service you hook up with Paul Coppola by far the best salesman out there I have purchased 2 vehicles from Paul in the last 2 years and satisfaction is an understatement from sales to service Atlantic Chevy is my recommendation More

Misrepresentation seems to be the name of the game I wanted a Camaro. I knew exactly what I wanted in the car and how much I should pay (and was prepared to spend) for the lease. This dealership happen I wanted a Camaro. I knew exactly what I wanted in the car and how much I should pay (and was prepared to spend) for the lease. This dealership happened to be the only dealership in the northeast that had the Camaro that was the closest match to what I wanted. The big difference was a sunroof...I didn't care for one and therefore didn't want to pay for one. I settled because we were still able to get to the price I wanted and I didn't mind the sunroof. I was told that the car was exactly what I wanted but had one addition (typical salesman talk). The car I had test driven was the same model (camaro) and trim (2LT) but didn't have a sunroof. When I voiced my concern that the sunroof would impede the headroom I was told that since it is the same model and trim, the interior space would be the same throughout the line. After getting over a couple "misunderstandings" (aka misrepresentations) about costs and fees, we settled on a price. I came to sign for the car the next day at the agreed time. I sat for almost 2 hours until the finance manager was ready with my paperwork. The lease showed 38 cents more per month. This is nowhere near a big deal of money but it is the principal and goes to show the lack of communication between departments. We agreed on a price. I expect to sign a lease with the price on it. The leasing manager discounted me from my down payment what the 38 cents would total over the course of my lease. So again, I was appeased -- but that shouldn't have happened in the first place. I am given the keys and drive off the lot in my new Camaro. Great car. As I'm driving I hear a clicking sound above me. I look up at the sunroof (that I didn't really want in the first place) and see that the plastic track guide on one side is totally detached and flopping around. This is not something that snaps into place -- it is adhered. So now, after spending all this time already at the dealership, I have to bring my day old car in for a repair for something that should have been caught by the technician that performed the inspection of the car before it was handed over to me. I get home and pick up my friend who I test drove the initial Camaro 2LT (without a sunroof) with. During the initial test drive she sat in the back seat and at 5'10" was able to sit upright with minimal clearance to the ceiling, but clearance none the less. She gets in my new Camaro 2LT and doesn't fit. In order to sit upright she needs to have her head to her shoulder. Annoyed, I ask my other friend who is 5'7" to try to sit in the back. She gets in and while sitting upright her head not only touches the ceiling but it pushes the liner up unless she slouches. Don't get me wrong, I am not delusional -- I know that there will be minimal space in the back seat of a car like a Camaro. My frustration is that this wasn't an issue in the car without a sunroof and was told that there would be "no difference" with the headroom wither without a sunroof. Clearly incorrect. I immediately called my salesman. He apologized and said there was nothing to be done. I signed and drove. While I appreciate the apology, I now have a 2 seater car for all intensive purposes. Many other Chevrolet Dealers offer a 3 day/100 mile exchange and while I realize that this dealer doesn't have that as standard, I would hope that being so big on "customer service" they would consider permitting this. I tried calling a sales manager 4 different times today. The first time I was put on hold and after 5 minutes it sounded like someone picked up and shortly after I heard a dial tone. Thinking we got disconnected, I called back immediately and was put through the exact same process. I tried again a few hours later and told the person who answered what was happening with the phone she said she would transfer me. I waited on hold for 8 minutes. A woman got back on the phone and asked who I was waiting for, I told her I wanted to speak to a sales manager, was put back on hold and hung up on after another 5 minutes. I just tried again now with the same experience which prompted me to write this review. So annoyed. All I wanted was a new Camaro that could fit, when necessary, a thin average height adult in the back seat. That is not what I got. More

Atlantic Chevy Lemon I bought a certified, extended warranty Lemon from Atlantic Chevy. It stalls out without waning, and going onto 3 years and still can't pass NYS Inspe I bought a certified, extended warranty Lemon from Atlantic Chevy. It stalls out without waning, and going onto 3 years and still can't pass NYS Inspection!! This is the worst dealership I ever dealt with. They almost killed my family with this lemon!! 20,000 dollars box of junk. Never!! I mean Never!!' Deal with Atlantic !!!Go to Facebook page Atlantic Lemons !!!! More

Great experience Went in to look at new 2016 Equinox and found exactly what I wanted. Jose Betancourt was wonderful he was patient, professional and not pushy. The har Went in to look at new 2016 Equinox and found exactly what I wanted. Jose Betancourt was wonderful he was patient, professional and not pushy. The hardest part of process for me was picking a color. More

Best car buying experience ever! From finding the truck, to picking it up, the whole process was smooth and enjoyable. Mike Cortigino and Mark Ansman made the whole process stress f From finding the truck, to picking it up, the whole process was smooth and enjoyable. Mike Cortigino and Mark Ansman made the whole process stress free. They are honest, attentive to detail , and just nice guys. I would definitely look at no further than this dealership for my next car or truck. Thanks for your help. More

professional From start to finish David Kowal was there to take care of my needs. Told him what I needed and he was there for me. Outstanding! He really worked fo From start to finish David Kowal was there to take care of my needs. Told him what I needed and he was there for me. Outstanding! He really worked for me in obtaining the lease I wanted for my Chevy Malibu. More

Outstanding!! My dealer rep. was Dina. She was very professional and knowledgeable! She made the whole experience very nice! Everyone I dealt with was friendly My dealer rep. was Dina. She was very professional and knowledgeable! She made the whole experience very nice! Everyone I dealt with was friendly and easy to talk to. I would absolutely recommend this dealership to friends! More

Leased 2015 Equinox My sales consultant was Tom Farrell. I found him to be professional, courteous and knowledgeable in the car I was looking for, 2015 Equinox. I would My sales consultant was Tom Farrell. I found him to be professional, courteous and knowledgeable in the car I was looking for, 2015 Equinox. I would recommend Tom to my friends, relatives and any acquaintances that I have a conversation with about my Equinox. More

Unethical and Unprofessional Bought a Certified Pre Owned Corvette. When I went to pick up car, had to wait 1 hour and 45 minutes while they did the car preparation even though Bought a Certified Pre Owned Corvette. When I went to pick up car, had to wait 1 hour and 45 minutes while they did the car preparation even though they knew exactly when I would be arriving to pick up the car....absolutely no consideration of the value of my time...in fact, when I complained about it to the manager, Paul Santo, he said they actually did a pretty good job considering it was the end of the month! Then, after the car had been bought and I'm ready to drive it away, they only give me one key! They tell me when they bought the car, they only got one key with it and that if I wanted a spare key, it would be my responsibility to buy one (estimated cost is $175). When I said this was never mentioned beforehand and that I never brought it up because I assumed all cars came with two keys, they told me it was my error for not asking, that they have no obligation to provide me with two keys and they would not agree to include a second key in my purchase. What a way to run a business! More

service was far below expectations and far below other Cadil i brought my 2014 ATS in for a replacement screen on info homepage, an oil change and to have the recall for sun roof fixed. I was told two and one h i brought my 2014 ATS in for a replacement screen on info homepage, an oil change and to have the recall for sun roof fixed. I was told two and one half hours because of replacing screen. I waited in the customer service waiting for over an hour and my car had not been moved into the shop. When I asked service professional he said I had another 1 1/2 hour wait. When I asked if you had the part he told me no!!! I asked then why 2 1/2 hours for an oil change. I told him to get me my car I was leaving. He told me he did not know where the keys were. I went out they were in the car parked against the building. I went back in and told him I was leaving with my car. That is the worst service I have ever experienced at any dealer, especially Cadillac. I have owned a Cadillac since 1986 and never have I been treated like this. I will probably write the CEO of the Cadillac Division I am so disappointed in your company. Bernard Cody More