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Atlantic Chevrolet
Bay Shore, NY
1,830 Reviews
We share our customers concern for clean and safe environments. In order to give our customers confidence, whether they are buying or servicing a car, we have taken numerous precautions in order to allow you to shop with confidence, including the installation of additional hand sanitizers throughout our dealership; we have increased our cleaning crew in order to disinfect door knobs, surface tops, car doors and steering wheels for all vehicles in our showroom and service area; we have given all employees training concerning workplace hygiene and the use of antibacterial soaps . We will even provide you with a new pen , if you don't have one, so that you can sign for your new car! At Atlantic Chevrolet, we take your concerns seriously and will do whatever we can to give you many years of happy and healthy driving. We look forward to seeing you soon
Atlantic Chevrolet is an excellent source for new and used cars, trucks and SUVs located in Bay Shore, NY. We serve all of the New York tri-state area and Long Island including West Babylon, Bay Shore, Hempstead, Freeport, Huntington, Smithtown and beyond. On Sunrise Highway, we are a full service dealer that offers sales, financing, service and parts. Browse our inventory online and you’ll find the latest models including the new redesigned Impala ,Colorado ,and Tahoe plus our latest new model, the TRAX.
You will also find a great selection of used Chevrolets, the largest on Long Island. If you are looking for that quality used Chevrolet or any other make near Long Island, we have the vehicle for you! Get a quick quote here or contact us with any questions you have! We have financing available for different needs, whatever your credit situation may be.
In addition, our service and parts department are ready to help you with anything from factory scheduled maintenance to finding the perfect parts or accessories. View our hours and directions here, come test drive a vehicle today and see why we’re perfect if
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,830 reviews
June 13, 2017
HORRIBLE!! Its amazing when I go on the website to rate them and I hit poor there's an error. when I hit good it goes through. This is the worst experience ever Its amazing when I go on the website to rate them and I hit poor there's an error. when I hit good it goes through. This is the worst experience ever experienced. Started with the saleswoman who doesn't know how to do her job but she can lie. Boy can she lie. Didn't come close to the van that was promised. Down to the color. It was a cargo van and the first thing said to her was NO Cargo van!!! The managers are useless and customer satisfaction is the last thing on their mind, I was able to get help from another salesman that had nothing to do with the deal. I can say he is great. The van is white and is rusting. the first time they BUFFED it and said that will work. Guess what....It didn't. Was there today for two reasons, a sound coming from the roof and the RUST. My husband said that he felt like he got a pat on the xxx and sent him on his way. When service was asked what about the rust, the response was one thing at a time. "go home and wash the van and see if there is a leak" REALLY!!!! More
by Unhappy
Employees Worked With
?
April 02, 2017
Unprofessional Offered me way too little for my car, then told me it needed all new tires when i literally just bought new tires a month ago. Whoever evaluates the c Offered me way too little for my car, then told me it needed all new tires when i literally just bought new tires a month ago. Whoever evaluates the cars doesnt know what theyre doing, also price of car I was looking at was over $7,000 over msrp.. how can that be, i was lured in here on ads stating dont pay msrp!! Guess what u wont youll pay more! I may look young but im not stupid More
by Notverysatisfied
Employees Worked With
Bob
March 02, 2017
Stay Far away I went there to purchase a truck they had online. I filled out Click and drive and had an appointment for 10am to trade my truck in and pickup the new I went there to purchase a truck they had online. I filled out Click and drive and had an appointment for 10am to trade my truck in and pickup the new one. I get to the dealer and they dont have the truck there its in their storage lot. We work out the details get the contract done give them a deposit and leave at 2:30 to bring my son to swim lessons and will be back at 6pm to pick up the truck. we go back and they tell me they cant deliver the truck for 7 more days. So when I question why they had me there all morning then had me come back to tell me this. they said they didn't know there was something with they couldn't sell the truck at the price we agreed on until a certain day. It makes no sense to me but apparently this is common practice for this dealership and I was told by numerous other people that Atlantic is known for doing this and have been sued a few times for false advertisement. I guess they didn't learn. Mind you this would be my second truck from them and my wife was also going to lease a SUV from them. Thank god we didn't buy anything from them. Anyone else shouldn't buy from them either!!! More
by Peter Lemmo
Employees Worked With
Sal
March 02, 2017
Awful, awful, awful! While the salesman seemed friendly, the rest of the dealership management was absolutely awful. After being pressured by the manager to 'buy the car While the salesman seemed friendly, the rest of the dealership management was absolutely awful. After being pressured by the manager to 'buy the car today because the price will increase tomorrow,' I was forced to wait 3 hours before I could actually drive home in the new vehicle. I felt like a hostage because I had stupidly canceled the insurance on my old car and transferred it to the new one so I could not leave. Each time I inquired as to how much longer I would have to wait, I was told by the manager that it would be 'about 10 more minutes. The car is just up the road in another lot.' I must point out that this was a Sunday and the dealership was packed with car-buyers. As I said, I finally was able to leave after 3 hours. Ironically, when I returned to the dealership on Monday to hand in the 2nd set of keys for my old car, the showroom was practically empty (only one other customer) What was the rush to take delivery the day before? I have previously leased 4 other GM vehicles with no problem. This was absolutely the WORST leasing experience that I have ever had. I will NEVER return to Atlantic Chevrolet to lease another car. More
by aunt dawnie
Employees Worked With
David Siegel
February 24, 2017
Worst experience with Michelle solak First of all I want to start off with saying that my father, myself, my husband and my sister-in-law all have purchased brand new Chevrolets from you First of all I want to start off with saying that my father, myself, my husband and my sister-in-law all have purchased brand new Chevrolets from your dealership well over 150,000 $$. I brought my suburban into the service department because my rear defroster wire came off my windshield. I was told I had a 200$ deductible for my extended warranty. Since I had a deductible I inquired about getting a new keychain remote for my remote start vehicle. Dennis in service told me he would include that in the deductible since I was paying it anyways. He told me it would take anywhere from an hour to an hour and a half. Two hours and 15 minutes later I asked about the status of my vehicle and I was told they were still looking at it. Dennis called the technician and he stated they were having difficulty attaching the wire back on and would have to order a new back windshield. At that point I asked for my vehicle back. The EXTREMELY RUDE NASTY DISRESPECTFUL service manager MICHELLE SOLAK told me if I didn't pay the $200 deductible I would not be given my vehicle back. She argued back and forth with me. I called Chevrolet customer service expressing to them what was going on. Finally after 15 minutes being on the phone with them and explaining how the only reason I decided to get the remote was because I was paying the deductible anyway they handed me my keys back. I stated how I wasted 2 1/2 hours of my time as Michelle corrected me it was 2 hours and 15 minutes according to her paperwork and stated that I wasted her time too. I have never in my life ever felt so humiliated. I spent the drive home crying because of the way I was mistreated. Nevertheless I took my car to a different dealer and they were able to affix the wire within minutes. Chevrolet customer service called me back saying Michelle solak stated I was yelling at her. Even if I was there is no reason a customer service manager should argue back with customers. They are here to serve the public and make them happy customers. After all she is representing a tremendous company and her attitude reflects on them. If you continue to have her at your place of business I believe you will have many other unhappy customers More
by Unhappywithmichellesolak
Employees Worked With
Dennis and Michelle solak
February 15, 2017
2015 Suburban LS Sale After searching the Atlantic internet site for a pre-owned SUV I stopped in to the store and was greeted by Paul Cappola. My decision to buy a 2015 Su After searching the Atlantic internet site for a pre-owned SUV I stopped in to the store and was greeted by Paul Cappola. My decision to buy a 2015 Suburban was made after Tim offered me exceptional dollar on my trade. Paul was patient and professional while even offering me a slice of pizza while I waited. The financing dept was also very efficient and made the process of buying my vehicle very pleasant. The timing was right on all fronts as the team at Atlantic showed me a positive experience and one I will revisit again. Thank you Atlantic Auto in Bay Shore. More
by 1127steve
Employees Worked With
Paul Cappola, Tim (Pre-owned manager), Financial Dept
February 07, 2017
Great sales experience! We called Atlantic regarding a vehicle we saw on their website. Our salesman, Paul Cappola, was efficient and personable making our decision to buy th We called Atlantic regarding a vehicle we saw on their website. Our salesman, Paul Cappola, was efficient and personable making our decision to buy the vehicle an easy one. The prep and paperwork went very smoothly. Paul went over all the features in and out of the vehicle, including the operation if features that I was not familiar with. More
by Maz
Employees Worked With
Paul Cappola
February 05, 2017
Salesman, Paul Coppola, was very knowledgeable and helpful Paul had our car out and ready to go for a test drive. Once we decided to buy it he was instrumental in getting some other issues taken care of. Paul had our car out and ready to go for a test drive. Once we decided to buy it he was instrumental in getting some other issues taken care of. While Paul was great, I do have a complaint about how long it took to get through the paper work. I believe it took 3-4 hours to drive away. We even had left the car with you for a few days so that we would not have to wait around. More
by goodcar1955
Employees Worked With
PAUL COPPOLA
February 04, 2017
A dealership that actually cares about its customers. This dealership was top notch! Veteran friendly especially!!!! The salesman Paul Cappola went above and beyond to make sure I felt comfortable with t This dealership was top notch! Veteran friendly especially!!!! The salesman Paul Cappola went above and beyond to make sure I felt comfortable with the vehicle, his assistance was greatly appreciated. Feeling comfortable at a dealership environment was definitely a change from others I have experienced. Paul gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a vehicle the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Paul Coppola to anyone who is looking for a new or used vehicle. Thank you More
by Satisfied Military Veteran
Employees Worked With
Paul Coppola
January 31, 2017
Very kind and excellent Advisor Dennis is very kind and always make my experience at chevy feel very pleased if you need assistance asked to speak to Dennis Keehner ! Advisor Dennis is very kind and always make my experience at chevy feel very pleased if you need assistance asked to speak to Dennis Keehner ! More
by Stephaniec
Employees Worked With
Dennis Keehner
