Atlantic Chevrolet

Service Worse service ever! The employees here are so rude. When you bring it to the manager Michelle 's attention she does nothing and gives you an attitude Worse service ever! The employees here are so rude. When you bring it to the manager Michelle 's attention she does nothing and gives you an attitude she will then brush you off to other people. Higher up Michelle's manager Vinny also rude. This place has no customer service skills at all. Make an appointment to get an oil change will take you weeks to get plus you will be waiting a minimum of 4 hours. Only service that is done on the weekend is an oil change. If you need anything else done you will need to drop off during the week and a rental is not provided to you. I lease a brand new car from this dealership would never recommend this place to anyone. Never had these issues with any other dealership. Here is the best I wrote a review on Yelp to let others know about this place and Michelle the service manager called to try to apologize for the service and I really appreciated this she even offered to give me a service package for the remaining months of my lease. This was so nice I said Thank you. Days latter still never received it. Called Michelle she said she isn't giving it to me unless I take down my yelp review! After all that trying to get Michelle's supervisor on the phone, I get a supervisor name Lisa on the phone sweetest lady ever she apologized to me never heard from Michelle again, Lisa spoke to vinny Michelle's boss and got my maintenance package she promised me. Few months later my oil change is due. It is summer time I call for an appointment service department was rude again on the phone. We don't have any appointments until October the guy told me. I asked how that is possible for a huge dealership not to have appointments for 3 months. I told him I want to get my oil change there because I have a lease from them and a maintenance package so I won't have to pay. Rudely told me you can go any where for an oil change and it wouldn't be free anyway and hung up. I emailed the women Lisa who was the only nice person at the dealership. Lisa no longer works there! So I have been getting my car serviced else where. My 3 year old daughter recently went into my paper work and decided to color all over some documents. I contacted the dealership 5 times for these documents called 1 time service was called another time told me I needed to speak to Megan. Called and asked for Megan and just left, called again asked for megan she off today call back tomorrow. At this point I was aggravated I said there has to be someone other than Megan that can print me copies of my past service. They said no - I said please give me megan voicemail. Let her a message no phone call back. The next day when I got out of work I called megan again, I said I was told I need to speak to you about getting copies of my past services very rudely megan said "who told you that?" I said multiple people I spoke to are you the person I need to speak to she then said rudely "you need to come down with photo I'd" and hung up. I called back to find out who her manager is I was told It was Michelle, and she wasn't available so I left her a message never called me back, called to speak to her boss Vinny didn't take my call. Receptionist said he is with a customer. So I decided to drive down since I was down the block. Vinny questioned why I needed copies "he said didn't you receive them with the service" He also said "I don't have anyone here at this hour to print them" It was 5pm. I was so upset I told him I have been calling for days he then said he was going to print them give him 10-15 minutes. He comes out and asked Me for Id, I told him I am not giving you Id. He said you wouldn't want me to give your information to just anyone would you? What personal information are you giving a copy of my oil changes? My advise do not do any business with this place. More

Completely Satisfied! My fiance and I had an amazing experience with Atlantic Chevrolet. Bill was extremely helpful and very informative. I highly recommend purchasing a ve My fiance and I had an amazing experience with Atlantic Chevrolet. Bill was extremely helpful and very informative. I highly recommend purchasing a vehicle with Atlantic Chevrolet in Bay Shore! Make sure to ask for Bill!!! More

Excellent sales help and smooth process Our salesman Sal Priolo was excellent and provided exceptional, professional service to us. Sal is an asset to Atlantic Chevy. Sal took his time and Our salesman Sal Priolo was excellent and provided exceptional, professional service to us. Sal is an asset to Atlantic Chevy. Sal took his time and explained all the answers to all of the questions we had. Sal went over every feature of the Tahoe and explained the different options in the various models. He has an outstanding personality and is personable which made us feel very comfortable. I would recommend this dealership to anyone looking for a Chevy. More

Awesome service From our first encounter with Sal we were very happy that we were working with him to find our new car. He was honest, transparent, listened to us and From our first encounter with Sal we were very happy that we were working with him to find our new car. He was honest, transparent, listened to us and most importantly respectful of our budget and wishes. He also spoke to me and my husband. Other salesmen would speak only to my husband and completely disregarded my presence. We came in late afternoon and Sal and Eddie stayed late to make sure we drove away in our new car that evening. These gentlemen were fair, helpful, efficient and had our best interest at heart. Thank you so much!!!! We would recommend them without hesitation. More

Easy going! This past Saturday I went to Atlantic Chevrolet to check out the new 2018 Traverse. By 5:00 I was driving away in one. My salesman, Sal Priola was gr This past Saturday I went to Atlantic Chevrolet to check out the new 2018 Traverse. By 5:00 I was driving away in one. My salesman, Sal Priola was great. Very professional, not pushy, extremely knowledgeable & patient. He took the time to go over all the different options on the vehicle & worked with me until I was satisfied with the price. I did not feel pressured at all. I had a very good experience & would highly recommend Atlantic Chevrolet & Sal. More

Had a great experience The dealer was very helpful and helpful. He have us a good deal and have a very pleasant experience. Great service and very friendly to talk to. The dealer was very helpful and helpful. He have us a good deal and have a very pleasant experience. Great service and very friendly to talk to. More

Revelation knowledge. I came to this dealership 1230pm 1/2/18 I left that night 815pm. I really think they put up with an unbelievable amount of back and forth texts I was I came to this dealership 1230pm 1/2/18 I left that night 815pm. I really think they put up with an unbelievable amount of back and forth texts I was sending specs of different cars to my husband who didn't come, but the car was going to be his. After almost 4 hours we finally made a decision on a car. Although my husband today once he got to the dealership said he fell in love with the first car we spoke about and didn't buy. It wasn't in my budget unfortunately. Paul was so patient with me saying you're still here? I was in with the finance guy Craig was busy on his computer all the while trying to get me a deal within the budget. He even made us happy by sending us to have the remote start installed too. I even joked saying where's my time card so I could punch out? Not that it was there fault. Hubby didn't make up his mind quick enough is all. We already spoke about the next deal we want to work out in a few months with Paul. More

Muy amable ;) Thanks Lorena;);).people like you are very hard to find but when we find a great and very nice person like you it’s great because then we can comm ;) Thanks Lorena;);).people like you are very hard to find but when we find a great and very nice person like you it’s great because then we can communicate better to make a good choice thank you so much for everything you are the best and by the way we love the new car and I think it’s Very convenient for me and my family thanks again :) More

Awesome Thanks for the great job im in love with the car! you did a great jon i highly recommend paul he’s did a great job Thanks for the great job im in love with the car! you did a great jon i highly recommend paul he’s did a great job More

Quick,easy and friendly Paul is the best and send all my buisness to him. He has helped me with all my car purchases for the past 13 years. Paul is the best and send all my buisness to him. He has helped me with all my car purchases for the past 13 years. More