Atlantic Chevrolet

Incompetent, lying service staff. Managers cover for them. Went there to view a Suburban and called ahead to tell them my requirement. Was called back and told the vehicle I requested was there. Scheduled an a Went there to view a Suburban and called ahead to tell them my requirement. Was called back and told the vehicle I requested was there. Scheduled an appointment for Sunday morning 9 am. I have to drive 1 hour to see vehicle. Get there they tell me the vehicle is out being detailed and won't be back until noon. Now have invested 1 hour driving and fuel. No Car. Get a call at noon to ask me if the vehicle I'm looking for is a Silverado. I tell them no a Suburban not a pick up truck. They tell me the vihicle is a pick up not a Suburban. I was very clear with the sales person what I was looking ffor and what I wanted in the vehicle such as leather and a bench middle seat. This was back in July. Now it is October and I see a vehicle on line that matches what I am looking for. Call to see if the vehicle is still available and was told it was by the receptioist Cindy that it was. I make an appointment to come see the vehicle. Cindy tells me to call her an hour before to make sure they pull up the vehicle and have it ready for me to view. I call Cindy and tell her I am on my way and will be there in 1 1/2 hours. I get there and am directed to Neal to show me the vehicle. after a bunch of information that was taken he proceeds to get the keys and will be back in a minute to show me the vehicle. 15 minutes later he comes back looks at the computer and says I'll be back in a minute. 10 minutes goes by and he returns to tell me that the vehicle is ( you geussed) Not here it has not arrived yet. At this point I lose it. I can not believe that this is the second time that they did this to me. Cindy had more than enough time to check for the vehicle and if there was a problem she should have called to say so. Now I have driven 2 hours to see No vehicles. There was 1 Suburban on the lot that I looked at and the outside was OK 2 or 3 small dents but the inside looked like a farmer used it to haul his pigs around the farm. It was filthy and stains all over the carpets and leather. Steer clear of this dealership at all cost. More

Great place to buy a used car Paul was professional, courtious and sensitive to my situation. Completed the sale and work needed in record and getting me on my way asap with confid Paul was professional, courtious and sensitive to my situation. Completed the sale and work needed in record and getting me on my way asap with confidence. More

Awesome everyone was very nice n helpful This dealership helped me a lot the staff was respectful and proffesional paul was with me all the way considering my credit was low they still got ap This dealership helped me a lot the staff was respectful and proffesional paul was with me all the way considering my credit was low they still got approved I recommend everyone look g for a car come here first More

Atlantic should be embarrassed After Atlantic received my Cadillac for repair, a week went by with no communications. I stopped by, since they didn't return calls to find out the se After Atlantic received my Cadillac for repair, a week went by with no communications. I stopped by, since they didn't return calls to find out the service team never even looked at the car to diagnose the problem. When I arrived back to pick up the car, they could not even find it !!! I've since taken the car to Paul Conte Cadillac who repaired the car within a few days at a fraction of the price quoted from Atlantic THE ATLANTIC TEAM SHOULD BE EMBARRASSED IF NOT OUT OF BUSINESS More

Great Experience Was looking for a used car with low miles that fit my budget and found one here. They took back my lease early and paid off the overage miles which wa Was looking for a used car with low miles that fit my budget and found one here. They took back my lease early and paid off the overage miles which was great! Price was a little high for the used vehicle but after negotiation we agreed on a good price for it. Very friendly people that do try and help you out with any issues you may have. Overall very good experience. More

Excellent customer service I came into Atlantic chevy looking to leave with a new(to me) truck. And that's exactly how it went. Paul was definitely a huge help in getting me in I came into Atlantic chevy looking to leave with a new(to me) truck. And that's exactly how it went. Paul was definitely a huge help in getting me in my new truck. More

Great shopping at Atlantic Chevy Billie was my salesman and he guided me through everything. He was Professional and Knowledgeable throughout the entire process. I would greatly recom Billie was my salesman and he guided me through everything. He was Professional and Knowledgeable throughout the entire process. I would greatly recommend him and Atlantic Chevy to anybody looking for a new car. More

Excellent Bill Berlese was excellent. Had me feeling at ease the whole time. I wasn't sure whether I wanted to buy or lease. Billy took the time and explained m Bill Berlese was excellent. Had me feeling at ease the whole time. I wasn't sure whether I wanted to buy or lease. Billy took the time and explained my options. Once I made my decision he took care of everything. I walked out with keys to my new car. I'm very happy! Go see Bill, you will walk out informed and a smile on your face! More

Excellent buying experience I was looking for an SUV and found the 2013 Honda Pilot Touring at Atlantic Chevrolet. Came by, test drove it, and bought same day. Staff was professi I was looking for an SUV and found the 2013 Honda Pilot Touring at Atlantic Chevrolet. Came by, test drove it, and bought same day. Staff was professional and courteous--even entertained my 4yr old with balloons and crayons. It was a long day to get paperwork done and vehicle detailed, but all went smoothly. 3 months have passed and vehicle has been great! Thanks to the great staff at Atlantic Chevrolet! More

Very helpful and accommodating staff with an excellent selec Great car buying experience, no hard pressure sales here, helpful and accommodating! All of the many features of my Cadillac CTS Coupe were fully ex Great car buying experience, no hard pressure sales here, helpful and accommodating! All of the many features of my Cadillac CTS Coupe were fully explained and demonstrated. All of my concerns were addressed with no pressure. More