Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Atlanta Toyota
Duluth, GA
623 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 623 reviews
November 29, 2010
I dropped by to test drive a few cars and actually bought a car that same night. The staff were very friendly, personal, professional with great knowledge regarding the cars/products. I feel that I got a g a car that same night. The staff were very friendly, personal, professional with great knowledge regarding the cars/products. I feel that I got a great car at a great price. My experience at Atlanta Toyota was very pleasant and I would and have recommended the dealership and staff members to friends and family. I look forward to a long and great relationship as being part of the Toyota family. John Duran was outstanding in providing excellent customer service. He listened to my needs, located the right car for me and answered the plethora of questions asked. He made sure I was comfortable through the whole process and even provided me with a beverage. He is a hard working employee and yet a warm and inviting sales professional. Jeff Tallent was also outstanding in customer service demonstrating great listening skills, negotiating techniques and creating a warm friendly environment. I had a great experience with all the staff of which I interacted even the employee cleaning the bathroom. Thanks so much for the great experience! More
by camc1
Employees Worked With
John Duran and also spoke with Jeff Tallent, John Duran
July 29, 2010
The whole experience was smooth and easy going. Karen was so detailed and gave me all the time I needed from the test drive to the selection to help me make up my mind. She was knowledgeable and made me was so detailed and gave me all the time I needed from the test drive to the selection to help me make up my mind. She was knowledgeable and made me feel good about my selection. A stressful experience turned out to be a very good one! Everyone from sales person to financial treated me great and most importantly gave me a GREAT deal! More
by Gloria Rice
Employees Worked With
Karen McCallon
July 13, 2010
While dealing long distance to help my Niece purchase a used vehicle from this facility we [Myself and my niece] were doing great up until we got to the finance portion. Being uniquely aware for the curre used vehicle from this facility we [Myself and my niece] were doing great up until we got to the finance portion. Being uniquely aware for the current finance options, down payment availablity, etc we settled on a reasonable price. But when we discussed the interest rate the finance personnel became rude and obnoxious. During their conversation while I was still on an open phone line he continued to comment about my not likeing what they would send me and that it was a waste of time! Sales personnel were good, prices on cars was good. Just finance some were else. Pay cash if you can! More
by scharffg
Employees Worked With
Finance Personnel
June 26, 2010
Jeff Campbell,and Micheal Hankins,made buying our new Corrola a great experience,they were very professional,and curteous,thanks to these two men we will buy from toyota from now on.A very speacial thank Corrola a great experience,they were very professional,and curteous,thanks to these two men we will buy from toyota from now on.A very speacial thanks to Jeff Campbell for doing a wonderful job.If your looking for a new car call Jeff at atlanta toyota,youll be glad you did.thanks billy and deanna More
by leia1173
Employees Worked With
Jeff Campbell,and Micheal Hankins
June 25, 2010
Great experience. They gave me everything I asked for and were able to beat the other dealerships. They were extremely professional and courteous. I felt like everyone was very straight forward and the and were able to beat the other dealerships. They were extremely professional and courteous. I felt like everyone was very straight forward and there was no necessary haggling. A very good overall experience! More
by marlis6929
Employees Worked With
Karen and Jeff Campbell
June 19, 2010
My huspand and I were at another toyota dealership getting the run around when he decided to go on line through his blackberry and look at atlanta toyotas website we found the Venza with all the featu getting the run around when he decided to go on line through his blackberry and look at atlanta toyotas website we found the Venza with all the features available there and made the call. It 11pm the last weekend of their march madness promo and everyone that was there looked tired but still gave us the excellent service and attention with no gimmicks or games. This is why Atlanta Toyota will always be #1 for us and our friends. Karen thanks so much for a great experience and my new VENZA!! More
by Santa Bell
Employees Worked With
Karen. M
June 01, 2010
As past experiences had dictated, it always seemed that once I got into a dealership there were "extra" costs not included. With only email communication with Mike Hankins and Edward Moore, I confirmed se once I got into a dealership there were "extra" costs not included. With only email communication with Mike Hankins and Edward Moore, I confirmed several times the "out the door" cost of my vehicle. I was assured "no gimmicks and no surprises". VOILA... a GREAT experience! There were no surprises and the deal I struck via internet/email was exactly as I negotiated. Mike and Edward took good care of me and my wife (even after she changed mind on color AFTER the paperwork had been completed. A+ experience. More
by mvanfrayen
Employees Worked With
2
April 30, 2010
In all my 50+ years I have never had a car shopping/buying experience like the one I had with Atlanta Toyota. This was by far THE easiest, most positive, satisfying ever! From start to finish shopping/buying experience like the one I had with Atlanta Toyota. This was by far THE easiest, most positive, satisfying ever! From start to finish it was an EXCELLENT experience. Chris Miller was friendly, knowledgeable, responsive, accomodating, and HONEST. He went out of his way to give us what we wanted, he was totally up-front about cost and financing, he did what he said he would do when he said he would do it, and delivered everything he promised. And this was all done over the phone -- BEFORE we ever stepped foot on the lot!! And when we finally went in for the test drive he treated us with the utmost care and respect. Chris was unflappable when I decided to change the color I had originally chosen. We searched the lot and found the car of my dreams! Everyone at the dealership was friendly, made eye contact, said hello -- who does that?!! The finance director, Ned Iwuji, was also very friendly and efficient. He took time to explain things, what we were signing, etc. Made us feel like he was for us, not against us. The whole thing went so smoothly! I would highly recommend Atlanta Toyota to anyone who is in the market for a Toyota. We shopped with 2 other dealers and the experience was totally different. When asked about price they were evasive, wanted us to test drive first, were not as responsive in returning phone calls. Chris never asked what the other dealers' price was, he simply told us what his price was, which was better than the other two. There was no haggling! Atlanta Toyota not only gave us the best price but also the best service. Last but not least, this is my second Camry. I drove my first one for 8 years without any major mechanical problems. It never needed anything other than regular maintenance - changing the oil, brakes, tires, battery - that's it! I did NOT trade it in, I gave it to my daughter. Thanks Atlanta Toyota -- you're the absolute BEST! Signed, Montaine Ashley A VERY Satisfied Customer More
by 5ashleys
Employees Worked With
Chris Miller and Ned Iwuji, Chris Miller
April 03, 2010
I contacted several local dealers, including Atlanta Toyota, by email as well as visiting two dealerships close to my home in Roswell. Mano from Atlanta Toyota responded quickly in a very detailed and Toyota, by email as well as visiting two dealerships close to my home in Roswell. Mano from Atlanta Toyota responded quickly in a very detailed and efficient manner, answering all my questions. The sales managers at other dealerships refused to give me a straight forward quote or any quote at all. I felt very comfortable with Mano and was actually able to close my deal via email and phone conversations. At no time did I ever feel he had anything but my best interest in mind. The entire process was seamless, straightforward and pleasant. I have purchased cars in the past but never felt as comfortable as I need in the process with Mano and Atlanta Toyota. To top it off, my car was supposed to arrive on a Monday, April 5th and arrived 3 days early which was a nice surprise. More
by Atlnicole
Employees Worked With
Mano Cifuentes
March 29, 2010
From my first contact over the internet, Atlanta Toyota stood out as being one of the most responsive dealers I contacted. In contrast,most metro Atlanta dealers wanted me to come in person in order to ge stood out as being one of the most responsive dealers I contacted. In contrast,most metro Atlanta dealers wanted me to come in person in order to get my questions answered and before providing any meaningful information regarding price and lease terms. At Atlanta Toyota, Mano responded with complete answers via email. Moreover, once I came into the dealer to complete the lease I still had an number of detailed questions. Rather than give me answers he was not confident in Mano had his manager Jeff Tallent come over to assist me. Jeff was both patient and through and by the time we finished I felt confident that I was being given a fair price on my lease. Jeff was also able to find a Prius with exactly the options I wanted versus other dealers who just wanted to sell what was on the lot. More
by john4880
Employees Worked With
Mano Cifuentes, Jeff Tallent
