Atlanta Toyota

HORRIBLE CUSTOMER SERVICE!! My aunt from Kentucky came down to visit and to purchase a new vehicle while she was here. We chose to go to this dealership... She wanted to purchase a new 4RUNNER. She went o down to visit and to purchase a new vehicle while she was here. We chose to go to this dealership... She wanted to purchase a new 4RUNNER. She went on saturday and was trying to make a deal, the finance guy (Samuel) was more interested in listening to his ipod. He wasn't willing to work with her. I guess it was to much work and was cutting into his personal time. So my aunt left. Well Monday morning a different finance guy (Shelton) called my aunt and asked her if she could come back that they were ready to make a deal. She told them yes and that it would be around 6. So at 4:30 I called Frank (the sales guy) and told him we were on the way. He said ok we will see yall soon. So at 6:00 exactly we pulled into the dealership. We walked in and Frank walked over and said guys I am sorry but I think someone is trying to buy the car, let me go see whats going on. So we sat down and waited about 15 mintues, then Frank and some other person who calls himself a "MANAGER" walks over and says guys I am sorry for all the trouble but these other people just bought that car. Well then of course there were some words exchanged and Shelton then says give me a few mintues and let me search the surrounding areas to see if I can find you another car at the same price and let me see if I can get it over here. So then we wait another 20 minutes and Shelton comes back, he says I am sorry but I cant find another one to get here... We then ask why they called and asked us to comee back, made and appointment and then sold the car without even calling to let us know ( so we drive over and hour in rush hours traffic to get there)... All they could say is we are sorry... I advise anyone who plans to purchase, please do not go to this dealership... Not one person in the dealership has any common courtesy for any customers. Take your business else where. Keisha More

The experience took too long. 11 AM to 4 PM to look at 1 car was too long. Dealership had the exact car we wanted and we got it at our price so that was great. Dealer should have stronger bags for me to c car was too long. Dealership had the exact car we wanted and we got it at our price so that was great. Dealer should have stronger bags for me to carry the possessions from my trade in to the new car. Flimsy plastic trash bags were insulting. Dealer should also have set of screwdrivers and pliers to remove plates from trade ins. I did like the coffee table negotiating area, not as formal and took sales/customer threats away. allowing me to drive the car alone to show to wife was also a plus for dealership. Improvements can be made in the downtime areas while waiting. Put a Highlander broshure in front of me, that is the auto I was buying. Upon finalizing the removal of the car from the lot after the purchase has been made, I was disappointed that salesman did not go over the finer points of the auto such as the wiper controls for rear, and front, computer read outs, radio settings, interior lighting, a/c settings front and rear. I was left on my own to find how to work the auto controls. Other than all that, the experience of buying a car, expecially a new car, was quite satisfying and I will come back to that dealership in about 4 years. More

I absolutely recommend Atlanta Toyota for anyone looking to purchase a vehicle. They are the most friendliest people I have ever met and will work with you. There is no pressure and you dont have to worry a to purchase a vehicle. They are the most friendliest people I have ever met and will work with you. There is no pressure and you dont have to worry about getting duped. If you go to Atlanta Toyota, ask for John Philippeaux, he will lead you in the right direction and totally be up front with you. I promise you will not feel like you got suckered into a contracct at all. My next purchase will only come directly from them. Thanks Atlanta Toyota!!! More

HI!!! I JUST WENT FOR A STROLL TO THIS SHOWROOM WITH MY HI!!! I JUST WENT FOR A STROLL TO THIS SHOWROOM WITH MY WIFE AS WE WERE LOOKING FOR A FJ CRUISER, SAW THIS ONE STANDING IN PARKING LOT AND WE DECIDED HI!!! I JUST WENT FOR A STROLL TO THIS SHOWROOM WITH MY WIFE AS WE WERE LOOKING FOR A FJ CRUISER, SAW THIS ONE STANDING IN PARKING LOT AND WE DECIDED THAT WE WANT THIS ONE, IF EVERYTHING GOES ACCORDINGLY.... 1. KRISTOPHER MILLER WAS MY SALESPERSON HE GAVE US A TREMENDOUS CUSTOMER SERVICE WITH A GOOD FRIENDLY BEHAVIOR AND SET EVERY THING AS WE WANTED. HE SURELY WENT AN EXTRA MILE WITH HIS POSITIVE ATTITUDE FOR US..... 2. ROHAN JOHNSON OUR FINANCE GUY WAS ALSO VERY GOOD AND WORKED WITH SMILE, HE SURELY SHOWED US ALL THE PROSPECTS AND WORKED GREAT FOR US...... THANK YOU GUYS YOU DESERVE A THUMPS UP...... More

We had visited a dealership in Athens the same day we came to Atlanta Toyota, there was no comparison! Atlanta Toyota was completely above and beyond our expectations from the moment we drove into the lo came to Atlanta Toyota, there was no comparison! Atlanta Toyota was completely above and beyond our expectations from the moment we drove into the lot! Thank you so much!! Terry and Cord Brattain More

My wife and i stoped by at atlanta toyota to talk to John Duran & Luis Nino about a trade in and buying a new car. The staff were very friendly, personal, professional with great knowledge regarding the cars Duran & Luis Nino about a trade in and buying a new car. The staff were very friendly, personal, professional with great knowledge regarding the cars/products. I feel that I got a great car at a great price. The time to get the deal done was fairly quick and also had a good experience with the finance person. I would recommend Atlanta Toyota to anyone. This car makes it our third car purchased at Atlanta Toyota in the past 9 years. More

We found out about the car online and got a ballpark price on the vehicle. We got to the dealership and was not pressured at all. The experience was great and feel like the price was a fair one. The price on the vehicle. We got to the dealership and was not pressured at all. The experience was great and feel like the price was a fair one. The time to get the deal done was fairly quick and also had a good experience with the finance person. I would recommend Atlanta Toyota to anyone and also Karen McCallon. More

I went there to buy a Sienna. The salesman didn't answer any of my questions. As I get there, he forced me to give him all my personel information including my social security numnber. We haven't talk about any of my questions. As I get there, he forced me to give him all my personel information including my social security numnber. We haven't talk about any car ,he already make a copy of my driver's license. He wanted me to tell him how much I want my monthly paiement to be,then he'll tell me what kind of car I can buy. At a certain point, I refuse to give him my social,because, I didn't even see any vehicule yet. He was rude enough to tell me that's the way he does business,he doesn't have time to waste,my social or I can leave. In my way out,he told an other salesman "That one thinks he can buy a Sienna". More