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Atlanta Toyota

Duluth, GA

4.6
623 Reviews

2345 Pleasant Hill Rd

Duluth, GA

30096

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Showing 623 reviews

January 26, 2020

I love this car dealership. I’ve been buying cars here for 12 years. I just purchased my 6th car from them. My car sales advisor, Winston Murray, was amazing!! I waited 4 months for the 2020 Highlander to More

by abbimac
Recommend Dealer
Yes
Employees Worked With
Winston Murray and Robert Shafer
Jan 27, 2020 -

Atlanta Toyota responded

Abbi, It sounds like we had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Winston, Robert, and Eric went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2020 Highlander! We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future.

January 25, 2020

This was my second time that I bought a car on Atlanta Toyota. I have to recommend Maqbool Sheriff if you want to buy one. He and their team are going to help you and give you the best options to get a n More

by nestoraular
Recommend Dealer
Yes
Employees Worked With
Robert Shafer (finance manager)
Jan 25, 2020 -

Atlanta Toyota responded

Congrats on your second vehicle. We will be sure to thank Maqbool for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 25, 2020

I bough a Toyota Corolla 2020 with Sheriff Maqbool, Robert Shafer and Ramon Ramirez. They where very professional and friendly. They understood all my needed and help me to get the best option for me. More

by Amarelis Roselyn Salas
Recommend Dealer
Yes
Employees Worked With
Ramon Ramírez
Jan 26, 2020 -

Atlanta Toyota responded

We will be sure to thank Sheriff, Robert, and Ramon for providing you with such great care. Congratulations on your Toyota Corolla 2020, Amarelis! We really appreciate your feedback. Let us know if we can do anything else for you. We are here to help.

January 15, 2020

Outstanding customer service!!! From the moment I walked into Atlanta Toyota and met Rep Winston Murray, he was very professional and provided outstanding service. He was very patien More

by LOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Murray, Michael Ogbogho
Jan 16, 2020 -

Atlanta Toyota responded

Lola, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear Winston and Michael went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Toyota Corolla! We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

December 30, 2019

Great customer service! Very understanding of my needs and educated me very well on my car purchased. Very pleased with my car buying experience. I will definitely recommend More

by Leah A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Rahman, Eric Hogue, Eric Ligon, Maria Ibanez Hernandez
Dec 31, 2019 -

Atlanta Toyota responded

We are delighted to learn of your satisfaction and solid recommendation for us, Leah. Thank you very much! We look forward to supporting you again. Congratulations on your vehicle!

November 04, 2019

I had Winston Murray as my salesman and he was fantastic! I was referred to him by a co-worker of mine and I can see why! He was very helpful and knowledgeable and understanding. He couldn’t have done a bett More

by Ella Jay
Recommend Dealer
Yes
Employees Worked With
Winston Murray
Nov 05, 2019 -

Atlanta Toyota responded

Thank you for the positive review and rating, Ella! We are happy to know that you had a fantastic experience with us and with the help of Winston who was knowledgeable and understanding. We hope that you will continue to visit us!

October 27, 2019

Sales Experience Had 2 Sales Representatives (Joseph Watkins & Winston Murray). Both were Outstanding. My Wife & I explained to Winston our minimum requirements for a More

by Eastman Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Murray, Joseph Watkins, Sebastian Martinez
Oct 28, 2019 -

Atlanta Toyota responded

Congratulations on your new Highlander. Joseph and Winston will appreciate your kind review. Thank you for being such a loyal customer. We look forward to your next visit.

October 18, 2019

Experience was okay My husband and I went in looking for something very specific, and Winston Murray was fantastic. He cheerfully showed us a variety of vehicles in our p More

by Mv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Murray
Oct 18, 2019 -

Atlanta Toyota responded

Thank you for the great review! We are so glad to see that Winston's outstanding service led you to the perfect vehicle for you. Congratulations on your purchase!

October 18, 2019

A difference a call makes I purchased a 2006 Toyota Hylander from you in 2012 . Today, Oct 18, 2019 my vehicle still runs great! Winston sold me that vehicle. August 2019 I re More

by #Birthdaycall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston, Angel
Oct 18, 2019 -

Atlanta Toyota responded

You're so welcome, Linda! We are so glad to see that you still love your Highlander after all this time. Winston's impeccable service is always wonderful to hear about and we're thrilled you thought of him for your husband's Camry! Happy birthday again, and congrats on your purchase!

September 21, 2019

Get It in Writting Get it in writing. Prepare for all kind of sales tactics and deceitfulness. They will tell you the car you are trying to purchase has just been bought More

by Tank254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Sep 22, 2019 -

Atlanta Toyota responded

Hello, I apologize that you felt that you did not receive an exceptional experience. There were some misstatements that I wanted to clear up. The vehicle you were interested in was a very sought-after car. It is true that another customer arrived attempting to purchase it. That customer was unable to so we called you back out of courtesy. We guarantee that we do not pressure anyone into a sale. As for the key scenario, no one promised you a second key during any discussion. If you would have inquired about it, we would have checked and informed you that none were available. You stated that we owe you one by law; this is false. In addition, we do not have the ability to make Volkswagen keys. We let you know that if you did not feel comfortable with buying the car, we could undo the deal. Atlanta Toyota is the largest dealership in Georgia with the highest customer satisfaction scores in the region. We ingrain customer service in our salespeople. Again, we regret you feel the way you do but hope you enjoy your vehicle and if we can ever do anything for you, please just let us know. Thank you. Best regards, Omar Rahman General Manager

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