Atlanta Toyota

I bought a car here a year ago, last week I got a call to go in to refinance, I went and they offered me half the interest rate I currently have so I agreed and told them I’ll take the offer, after the sale go in to refinance, I went and they offered me half the interest rate I currently have so I agreed and told them I’ll take the offer, after the sales rep (Maria Ibáñez) came back with the paper work I saw that they where charging me the sales tax again ($1200) and a $800 documentation fee I asked her why would I pay the sales tax and documentation again if already had done so. She went to get her manger(Jorge mancillas) when he came back he told me that was normal and that all banks charge that when they refinance I told him I had never heard of that he tried confusing me by saying I wasn’t paying for sales tax again they were just other fees of refinancing I told them both I prefer refinancing somewhere else and they both tried to assure me that no one was going to give me a better interest rate offer and that those fees were normal, I left without taking there “deal”. The next day I checked my payoff quote and it was $1300 less then what they had told me in the dealer I didn’t even realizes that until the next day. I applied with another bank got a better interest rate (both Maria and Jorge assures I wouldn’t be able to) it would of cost me $3,250 of “fees” just to refinance with them, fortunately I didn’t and chose another bank and saved all that only small fee for transfer. I was going to buy my next car here not more, if anyone thinking of refinancing here be aware and don’t fall to there lies and pressure don’t know if everybody here does that, but Maria Ibáñez and Jorge mancillas did. More

I been Atlanta Toyota costumer for more than 20 years, this it’s my 4th car I buy in this location and there where very experience. this it’s my 4th car I buy in this location and there where very experience. More

Winston Murray was our awesome salesman! He was very knowledgeable of the cars we looked and also very patient with us as we made a decision. Thank you, Winston! You get 5 stars from us! knowledgeable of the cars we looked and also very patient with us as we made a decision. Thank you, Winston! You get 5 stars from us! More

hi my name is sokhann thoun thank you to tan hong and hi my name is sokhann thoun thank you to tan hong and robert shafer your guy are very friendly and helpful your explain every detail me and my wife hi my name is sokhann thoun thank you to tan hong and robert shafer your guy are very friendly and helpful your explain every detail me and my wife wish your joy and luck i will recommend to all my friends if they wanted to buy a car with your guys and thank you so much god bless your guys and be safe More

Buying a new truck at Atlanta Toyota was a great experience! Looking for a new Toyota truck that met our budget we talked to Atlanta Toyota Sales Advisor Winston Murray. He found us exactly what we were looking Looking for a new Toyota truck that met our budget we talked to Atlanta Toyota Sales Advisor Winston Murray. He found us exactly what we were looking for, put 2 trucks side by side and let us compare them answering all our questions. Everyone at the Atlanta Toyota dealership was friendly, prompt, and efficient and we highly recommend Winston for his exceptional service! More

My sale agent Gary Pineda was great. He helped me to get a good financing and the car I wanted, I love my new car a good financing and the car I wanted, I love my new car More

Took my poor broken Prius and returned it to me less than 12 hours later all well! Cameron was attentive and very helpful — great representative for your dealership. 12 hours later all well! Cameron was attentive and very helpful — great representative for your dealership. More

A PHENOMENAL experience!!!! Shekelia Letcher, is an EXCEPTIONAL employee and EXTREMELY knowledgeable about issues with cars and EXEMPLARY customer service!! Because of her service I will ABSOLUTELY com EXCEPTIONAL employee and EXTREMELY knowledgeable about issues with cars and EXEMPLARY customer service!! Because of her service I will ABSOLUTELY come back again. More

They had the color (interior and exterior) car that I wanted. They were able to negotiate a fair price with me, a discount as well as a low interest rate. I visited this dealership 1.5 years ago and spok wanted. They were able to negotiate a fair price with me, a discount as well as a low interest rate. I visited this dealership 1.5 years ago and spoke informally with a sales person that I met in the parking lot. He was very helpful. when I went back to casually look again I met the same sales person that was so helpful before! I am a return highlander buyer. my last car was 2002 with 373,000 miles. I hope I have as good a run with my new car. Thanks Winston Murray! You are the reason for my purchase this week. More

Overall I was very happy with the service. Great customer service. They also followed CDC guidelines in enforcing social distancing. I just wish they would make everyone wear masks. service. They also followed CDC guidelines in enforcing social distancing. I just wish they would make everyone wear masks. More