Atamian Honda

I left my lights on for about 1/2 hour by error. When I went to start my 2006 Civic It did not start. I call AAA and they tried. It started and then shut off. Car was towed to Atamian; left a note stating went to start my 2006 Civic It did not start. I call AAA and they tried. It started and then shut off. Car was towed to Atamian; left a note stating the problem; Car still under the warrantee and mentioned that I wanted a call. I did not receive a call so I called them. They said that they were just about ito bring it in and it needed a "4-5 hour" charge as battery was completely dead. I did not understand that statement as there was still a little light when I left it at the dealership. Even the AAA driver and witnesses at Town Hall will verify this statement. I also stated that I would like to have the recall work done on the vehicle. When I called later, Al in service department told me that he had to charge me 99.50 for labor on recharging and reprogramming the key and that the recall on this was already done before. I told him the recall was not done, After arguing, He finally admitted that he was looking at a 2001 Civic recall and not my car. I hope others are not told that recall work is done when it is not. Was there a problem with the computer? I asked the person not to do the recall as I was going to bring it to another dealership. But he went ahead and did it. He also said that he had to reprogram the key. Why wasn't I informed of this aas I requested and why isn't this covered by Honda. I have a complaint going in to Honda. At first Al said the battery was n't completely dead which it wasn't . They even said the AAA person started the battery incorrectly. We had witnesses and the connections to the battery were made correctly. When I went to pick up the car, the staff was somewhat rude and I attributed that to being late in the evening (8pm) and they were just going home. I felt awkward and poorly treated. The service department did not honor my request to call; work was done without my approval; Recall was misreported and recall was done when I asked them not to do it. Further letters are being sent to the proper authorities BBB, AG office, Honda Corp, etc.... All I asked for Atamian to credit my money back. I would pay for the towing. In this case it was not the $99 but the principal of it all and the incorrect services rendered. I also feel that Honda should honor its 3 year commitment on the battery especially if it affects the key which the person at Honda didn't quite know about. I would like Atamian to do the honorable thing and credit my account with Discover. More

Gabe was a very honest and straight forward person. He was easy to work with and delivered what he promised. was easy to work with and delivered what he promised. More

The experience at Atamian was top notch. Jim and Bill were both courteous, friendly, and very knowledgeable. The entire process was fantastic. No haggling. No stress. It all happened so quickly and s were both courteous, friendly, and very knowledgeable. The entire process was fantastic. No haggling. No stress. It all happened so quickly and smoothly. We are really happy with the negotiated price and the CR-V. We recommend anyone in the market for a Honda or Volkswagon should consider Atamian (Jim and Bill in particular). Thank you. More

I was very pleased with everyone I dealt with at Atamian Honda, they are professional & most importantly honest & do not play games like other dealers giving you a different price on the phone just to get y Honda, they are professional & most importantly honest & do not play games like other dealers giving you a different price on the phone just to get you in. I had just about decided to keep my old car 99 Honda CRV so I did not have to deal with garb I was getting from other dealers, Commmonwealth Honda included. I am glad there are still honest, dealers out there who's man concern is the customer. "EVERYONE" I have dealt with at Atamian goes out of their way & treats you with respect & thoughtfulness, they are great! I certainly would not hesitate for one second to recommend them to anyone I know that is looking for a car! Thanks Tim, Bill & also to the financer & sales Mgr. Karen Valente More

Everyone we dealt with was wonderful. We used the same salesperson for the second time. He was great !!!!! salesperson for the second time. He was great !!!!! More

Atamian was very helpful, informative, friendly, and outgoing! I was extremely happy with the sales service I received and I absolutely love my new car and would definitely recommend atamian to anyone outgoing! I was extremely happy with the sales service I received and I absolutely love my new car and would definitely recommend atamian to anyone looking to purchase a vehicle and I would definitely return to them again for any future purchases. Thank you, C. Zabbo More

Outstanding service and a truley "no-hassle" buying experience. A great partnership between Costco and Atamian Honda. I'd buy there again in a minute. experience. A great partnership between Costco and Atamian Honda. I'd buy there again in a minute. More

I would recommend Atamian because of the friendly atmosphere, my sales person has called me to check and make sure I liked my new car and that everything was OK. Also, within the past 6 months or so atmosphere, my sales person has called me to check and make sure I liked my new car and that everything was OK. Also, within the past 6 months or so their service has improved. I would sometime wait up to two hours for an oil change now I am in and out in a half an hour. More

The delivery process was the best I ever had from any dealership I have been to. Randy showed us every button and its function. He also called us the following day to see if we had any questions dealership I have been to. Randy showed us every button and its function. He also called us the following day to see if we had any questions GREAT SERVICE More

Ray was great. He was very informative and personable. We visited Atamian with the expectation of mere research and left with a sale. The entire experience was very pleasant and I felt like Ray took good We visited Atamian with the expectation of mere research and left with a sale. The entire experience was very pleasant and I felt like Ray took good care of my mother and I. The customer service was great and for the most part everyone was very attentive. I plan on recommending friends and family to Atamian/ Volkswagon. More