Atamian Honda
Tewksbury, MA
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I dealt with Bill thru email before I even went to the dealers. He was great. He got me all the info I requested. I met with him at the dealers but Jimmy was my salesperson. Jimmy was great. He explained dealers. He was great. He got me all the info I requested. I met with him at the dealers but Jimmy was my salesperson. Jimmy was great. He explained the car and took me for a test drive. He helped work with his team to get me a price and financing that I could afford. The only thing that could improve is when they give prices for accessories and trade ins. I think when they see women they think they can fool us with prices but they can't. I did my research. When I asked for an accessory the price I was given was much higher then the price Bill emailed me. If I didn't research ahead and have the email with me I would have been highly overcharged. My trade in they started over at a very low price that wasn't even worth mentioning. My car was definetly worth more. Again I had done my research on their web site for the Kelly Blue Book trade in so I knew what my car was worth. In the end they did come close. We compromised. I just feel if I had been a man they probaly wouldn't have tried to cheat me. Otherwise everything was great. I would definetly refer them to others. I haven't picked up my vehicle yet but can't wait to. More
My wife and I visited Atamian Honda on Monday, November 2nd, 2010. We arrived around 7PM. We had already test driven a Honda CRV at another dealership that unfortunately did not have the color we were lo 2nd, 2010. We arrived around 7PM. We had already test driven a Honda CRV at another dealership that unfortunately did not have the color we were looking for. Atamian Honda was our second destination, and this is a description of the very peculiar experience we had with a salesman there. We were greeted by Chris Oake outside the dealership. We chatted briefly, and he pulled around the 2010 CRV LX we were interested in so that we could look it over in the light. Things started out very well! We began negotiating at around 7:20PM. At first little was out of the ordinary: Chris took our information, and we offered a price around $500 below what we expected to pay based on our research. We rejected several requests for information about our trade-in and payment method; we asked to focus first on the purchase price. Chris made several long trips back and forth to a back office; nothing unusual. Finally on one return trip, Chris became extremely aggresive. The price he was offering was still $1300 more than we anticipated agreeing on, and we sensed the situation was hopeless. In a condescending tone he suggested that my offer was totally unreasonable. I was aware that this was just part of another sales gambit, and part of his job, but was tired of the continual games. Offput and weary, I told Chris that we'd have to get back to him another day, and rose from the table. At this point, Chris exploded. "I think you are being extremely rude," he growled. "You need to sit back down." I was stunned and asked him "Is this how you talk to customers?" We went back and forth for a bit. Chris was beligerant, and I told him that he had converted us from customers who'd be back in a couple of days to people who would never return. My wife and I started for the door, and Chris rose behind us and slammed his fists loudly on the desk -- "Fine! We don't want you as customers anyway!" I was pretty taken aback -- this is a relatively large dealership, and not somewhere that this seemed normal. This drama must have been audible to the other evening customers in the dealership. As Chris stormed off we left the dealership past a gauntlet of salesmen who seemed completely uninterested. Kevin Cregg, a sales manager, contacted us the next day saying that he heard that things "hadn't gone well." My wife gave him the run-down of the previous nights drama but, amazingly, he didn't appologize for Chris's bizarre behavior. Oddly he did make us a decent offer on a car today, but by then we'd already accepted an offer from another dealership. (In a final twist, we bought our car for less money than we'd been offering Chris prior to his meltdown.) More
I solicited bids from a number of local dealers via email. Most of the other bids were not their best price, but merely attempts to get me into the dealership. Atamian gave me a great price up front email. Most of the other bids were not their best price, but merely attempts to get me into the dealership. Atamian gave me a great price up front with no hassle. When I arrived to buy the car there were no tricks and no surprises. I was treated well by the sales staff - this transaction was a pleasure, thank you! More
I gave my highest rating to Atamain because they are a first class outfit. Promptly greeting with several courtesy emails once I signed up for USAA buying service. Never pressured. Honest about trde in first class outfit. Promptly greeting with several courtesy emails once I signed up for USAA buying service. Never pressured. Honest about trde in value for car. Worked hard to get to agreeable terms. Business Manager was coutesty but not pushy with extras. Dealership allowed me to test drive without sales representative. Customer lounge, well apointed and clean and stocked with coffee, bottles of water and banana bread! Loved Shane most of all, I even posted the highest recommendation for him on my Facebook page! More
John was great, I initally came in to check out used cars for my husband but ended up upgrading my 2007 crv for a 2010 crv. John was fiendly and informative. John came in on his day off just to take care of for my husband but ended up upgrading my 2007 crv for a 2010 crv. John was fiendly and informative. John came in on his day off just to take care of me.. I would definately recommend john to any of my friends.. More
Mr. John Desrochers, was very knowledgeable about the Honda CRV that we inquired about and finally purchased. He was outgoing, friendly and courteous. This made us very comfortable working with him. Af Honda CRV that we inquired about and finally purchased. He was outgoing, friendly and courteous. This made us very comfortable working with him. After visiting several other dealerships, we felt there was no comparison with either Mr. Desrochers, the service, or the car we purchased. We would gladly recommend this dealership to anyone wishing to lease or purchase a car. More
My visit to Atamian Honda was low pressure and Ray Leduc was helpful trying to locate the ideal car for me. Following up on the internet and receiving a phone call with a competitive quote was great. The was helpful trying to locate the ideal car for me. Following up on the internet and receiving a phone call with a competitive quote was great. The paperwork process was fairly painless as well. I recommend this dealership to anyone. More
The gentlemen that I had the pleasure of doing business with at Atamian Honda were all courteous, professional, and actually made the buying experience enjoyable and affordable. I look forward to referring with at Atamian Honda were all courteous, professional, and actually made the buying experience enjoyable and affordable. I look forward to referring friends and family to Atamian Honda. Thank you so much for selling me my 'first' choice vehicle, a 2010 Honda Pilot, but also peace of mind! More
The people I dealt with were very helpful from the first. They followed up often and took care of everything for me in a timely manner. They went out of their way to find the car I was looking for and hone They followed up often and took care of everything for me in a timely manner. They went out of their way to find the car I was looking for and honered the price I was quoted on-line. I would use this dealership again for my next car purchase. More
Purchase process of a new 2010 CRV was stress free. Price quoted was honored and vehicle of choice [colr/model] was in-stock. All additional expenses and fees were clearly articulated upfront and Price quoted was honored and vehicle of choice [colr/model] was in-stock. All additional expenses and fees were clearly articulated upfront and there was no additional pressure brought to be to purchase any add-on warranty. More