Atamian Honda

I am very happy with the service I received at Atamian. Jimmie Tringale was very helpful and knowledgeable about each of the vehicles I was looking at. Jimmie was able to find me exactly what I was looking Jimmie Tringale was very helpful and knowledgeable about each of the vehicles I was looking at. Jimmie was able to find me exactly what I was looking for. Jimmie Pritts was also extremely helpful. He was very dedicated to helping me with the financing side of my purchase and was able to answer all my questions. I am completely satisfied with my experience at Atamian. This is the 2nd vehicle I have leased with this dealership and I will continue to do business with them. I will also recommend Atamian to others. I am sure that I will continue to do business with Atamian and will undoubtedly purchase my next car there as well. More

We came to atamiam as a second choice due to distance from home,because the manager that we worked with was not a very good people person he left us with the feeling of old school pressure that w from home,because the manager that we worked with was not a very good people person he left us with the feeling of old school pressure that was not very comfotable so we came to atamiam. As some as we walked in the door and were greeted it was a new world. When we met john desrochers it was like we knew him for yreas.After the purchase of the ridgeline john was so thorough that it left us with the feeling that this cares not only for his company,but for his customer.When a sales person tells you to call him on his cell phone that is careing. More

I just purchased a new 2010 Honda Fit Sport AT at Atamian. I pre-screened dealers in the area, and Atamian was tied for the highest rating on this site among Massachusetts dealers within 25 miles of Atamian. I pre-screened dealers in the area, and Atamian was tied for the highest rating on this site among Massachusetts dealers within 25 miles of my location. From start to finish the experience I had was outstanding. Anthony was the sales professional who handled the sale for me and he could not have been more knowledgeable and above all, NOT pushy. At no time in the process did I feel like anyone was pushing anything on me, even in meeting with the finance manager. The only bump I had was in discussing my trade-in price with the used car manager. He was a little frustrated I didn't accept their final offer in the first round of discussion. At first I thought he was being pushy, but in fact he was presenting valid facts as to why he couldn't come quite to the net price I wanted. This was all smoothed over professionally and the next day when I decided I wanted to go ahead, they still honored what was a GREAT offer and there was no further discussion. This impressed me greatly. No games, no hidden charges, everything up front. Delivery was the best experience I've ever had with a dealer - they got me in and out of there in less than 3 hours including the polyshield treatment! I know they couldn't always be this fast if they were busy, but Anthony made the most of the time and the entire Atamian operation was very well run. Summarily - Atamian is as good as it gets. Aside from this their Tewksbury dealership is SO EASY to get in and out of with very easy, plentiful parking. I got a fantastic price AND great service - what more can you ask for when buying a car. More

Jim Tringale is the best sales person I have ever dealt with. He was honest and forthcoming negotiating a potential trade-in we were considering as part of the purchase decision. We ended up deciding not with. He was honest and forthcoming negotiating a potential trade-in we were considering as part of the purchase decision. We ended up deciding not to make that trade, but proceeded with the purchase of a new vehicle. In our opinion he is a significant asset to Atamian. I found the delivery orientation to be quite informative. Several comments that were made about driving a new car, and being alert to the subtle changes between my old honda to the new one have proven to be invaluable. More

This was a great car buying experience - from initial contact via internet through final run-through with John when picking up my car. Everyone was extremely friendly and helpful - and very easy to work contact via internet through final run-through with John when picking up my car. Everyone was extremely friendly and helpful - and very easy to work with. This was my first car buying experience that I actually enjoyed. More

The overall buying experience was great. I got exactly the car that I wanted to get and I'm happy with the price of the new car and the amount given for the trade. From my perspective the purchase can the car that I wanted to get and I'm happy with the price of the new car and the amount given for the trade. From my perspective the purchase can be broken down into three or four distinctly separate units. First there was USAA (my insurance company). They offer a web-based buying service and through it I specified the exact car that I wanted. That service came up with offers from 3 dealers, the nearest of whom was Atamian. (Atamian did not make the best offer: the best was $400 under Atamian's.) Before this I had never heard of Atamian and I'm sure there is no way I would have gone to Tewksbury during the car search. So this is a deal that could not have occurred without USAA. After obtaining the web offers I immediately received introductory emails from Jessica Lima and William Goulette. I set up an appointment with Jessica for a specific time on Sunday afternoon. I don't think that the appointment was as specific from Atamian's standpoint (Jessica wasn't there) - but that's okay because the dealership was clearly prepared for me when I arrived. Jim Tringale greeted me when I arrived, and after a few minutes to track down my information he was completely prepared to help with the purchase. You know Mr. Tringale so I am sure I don't have to tell you how pleasant and effective he is. From the start he seemed focussed on getting me exactly the car that I wanted and, which I especially appreciate, there was never the slightest question about honoring the offer made via the USAA buying service. The test drive was great, the discussions about options were honest and straightforward, and the manner in which he handled the trade in was also great. Going in the biggest doubt in my mind, really, concerned the trade and I was quite happy that Atamian managed to make an offer that was in the range that I was willing to accept (right at the bottom of that range, mind you, so you obviously have some good mind-readers there.) Paying for the car and completing the actual purchase was probably the least smooth part of the process. The bulk of the car was paid for through a USAA auto loan. This was a loan that I could apply for and complete on-line and in return USAA gave me a voucher I could print - it looked something like a check - and sign over at the dealership. I didn't do that, though, and it took two or three phone calls to USAA and the expense of a Fedex overnight to get a certified check to me. I have no complaints about that but from things said at Atamian when I paid for the car I suspect that the original voucher would have been acceptable. My main point here is that the communications weren't great on that detail. I don't know how they could be improved, but if Atamian will accept payment like that, the customer should be told - it would be easier for everyone. During the purchase I was presented with a small raft of dealer offers: extended warranty, Lojack, etc. This was not well done. First of all, the offers were all described in such a rapid-fire manner that I had no idea what they were about. Second, the accompanying information sheet seemed not to be entirely current with what described. And the information on the sheet was so concise that it was not possible for me to make an informed decision (especially since I hadn't absorbed anything from the verbal description.) There were no prices shown. So this was an offer seemingly designed to fail. If Atamian really wanted me to consider those services then, when Jim and I agreed on the sale, he ought to have handed me a packet of information describing them in detail and with the associated prices. Finally, the delivery was smooth as can be. The car was in perfect order, the two small items I had asked Jim to obtain (extra key and locking lug nuts) had been taken care of, and I drove away happy. I won't have any hesitation recommending Atamian to my friends. Robert Weir 781-648-3527 More

Great buying experience with Atamian Honda and USAA. No hassles, problems or drama. Edwin was a pleasure to work with. He is a true asset for your dealership. I'd recommend the entire USAA/Atamian process hassles, problems or drama. Edwin was a pleasure to work with. He is a true asset for your dealership. I'd recommend the entire USAA/Atamian process to anyone. Thanks! It's truly a nice thing to buy a car this way! More

The sales people were very rude. Not willing to negotiate and very disrespectful. I recieved a guote online which seemed in the ball park. The online salesman called me and e-mailed me for two wee negotiate and very disrespectful. I recieved a guote online which seemed in the ball park. The online salesman called me and e-mailed me for two weeks straight. He said he had to sell 50 cars by the weekend and wanted me to come in. When I came in I already recieved a lower price from another dealer and the salesman said he had the lowest price and would not talk unless I had a purchase and sales agreement. They were very rude and even sent me an e-mail afterwards talking down to me. The best thing is that I got my Honda at a much better price and friendly service and the vehicle came off their lot. More

Price offered was better than any dealer in the area for the same vehicle. Buying process was easy and Jim reached out to obtain the exact color that was desired. The new vehicle arrived in the timing promi the same vehicle. Buying process was easy and Jim reached out to obtain the exact color that was desired. The new vehicle arrived in the timing promised and the process of picking up the vehicle and finalizing the sale was painless. More

My dealings with John Desroches were professional and straight forward. I never felt pressured, and I never felt as though I was being taken to the cleaners. The price I paid for my Honda seemed very f straight forward. I never felt pressured, and I never felt as though I was being taken to the cleaners. The price I paid for my Honda seemed very fair to me, and my experience, in general was very pleasant. More