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Astorg Ford/Lincoln

Parkersburg, WV

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71 Reviews

2028 7th Street

Parkersburg, WV

26101

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Showing 71 reviews

September 03, 2024

After purchasing my 3rd vehicle from astorgs, I assumed I was in good hands and could trust the vehicle I purchased and the service center if something happened to go wrong. I was incorrect on both assumpti More

by ugh2794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wagner
February 09, 2023

Poorest service dept I’ve ever been to. Brought vehicle in for catalytic converter waited 4 days and they were unable to locate one so came in to pick it up to take it somewhere else and th More

by Ruppeysantiques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Clark
March 31, 2021

Wonderful experience, this is our 3rd vehicle that we have bought with Astorg and with Adam Sprouse as our salesman. He makes the experience relaxed, stress free, answers all questions. If your looking More

by lurdak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sprouse
July 14, 2020

Literally the worst experience I have ever had at a service Astorg only cares if they are selling you a car. I Took my grandpa Rodney's 2013 ford focus in to have the transmission tested a few weeks back becau More

by Relldanit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William
January 09, 2020

Great Experience This is the second time I have bought off of Astorg. Both times Eddie was my salesman great and yes to work with. helped me find the perfect ride both More

by outlaws_1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Paugh
March 28, 2019

Jared Bonnel We would highly recommend Jared and all the Astorg group. Very helpful in making our decision. We love our new Edge. Thank you again for excellent More

by edge owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared and everyone we delt with
January 11, 2019

Pre owned Lincoln We had a wonderful experience buying our vehicle ! Eddie Paugh was excellent! Not pushy , very knowledgeable, and friendly ! The whole staff was exce More

by New Lincoln Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Paugh, John , And Mason
December 04, 2018

Jared Bonnell Jared was very helpful with all my questions, he was helpful to set up an appointment to get the vehicle so I could show it to the other guy on the De More

by smokediver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Bonnell
December 01, 2018

Excellent The place feel free to talk and don’t pushing to buy cars to people...I really like it and I’m sure my next car will be there...thank u Jared Bonnell More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Bonnell
November 30, 2018

Jarred is an amazing sales person. Great staff overall. Jarred recognized what a great candidate I was for a lease. Never thought about it. I did it and I grateful for him and the entire staff. They were More

by Layfield, Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Bonnell
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