Aston Martin Houston - Service Center

Richard and Mario are great excellent customer service. Brand not sure about that after latest experiences Brand not sure about that after latest experiences More

Customer service was exceptional. Mario and his service team always go above and beyond to take care of my and my vehicle. Mario and his service team always go above and beyond to take care of my and my vehicle. More

We had an emergency with a battery failure. We didn't have an appointment; yet they put our SUV next in line. The team didn't find any issues but tested/tightened all connections anyway. They We didn't have an appointment; yet they put our SUV next in line. The team didn't find any issues but tested/tightened all connections anyway. They also provided the full health report on the car; as well as washed it for us. Thanks! More

Always a pleasure to come here. Staff is friendly & knowledgeable. Quick service & always returns my car washed & vacuumed. Staff is friendly & knowledgeable. Quick service & always returns my car washed & vacuumed. More

I have been going to star motors since 2002 when I bought my first Mercedes they have great to specially their service department. Ms. Smart has always been helpful and knowledgeable. Great people 👍 my first Mercedes they have great to specially their service department. Ms. Smart has always been helpful and knowledgeable. Great people 👍 More

This was an unplanned visit. The Star team was friendly, accommodated my need for backup transportation and completed the diagnosis and repair quickly. I couldn't ask for more. The Star team was friendly, accommodated my need for backup transportation and completed the diagnosis and repair quickly. I couldn't ask for more. More

Routine oil change and technician forgot to put the oil cap back on- discovered after a week for driving the vehicle- burning smell and smoking from engine to find oil spatter all over engine and hood...am cap back on- discovered after a week for driving the vehicle- burning smell and smoking from engine to find oil spatter all over engine and hood...amazingly a catastrophe was avoided, mostly because I only drive this vehicle sporadically and very short distances. Had to be towed and take multiple Ubers at my expense, only to be told by service tech "we are very sorry, and the next oil change is on us". No offer to refund the $350 I just paid for the negligent service provided, nor the costs for the multiple uber trips I incurred. When I mentioned that the day after the $350 service was performed I received an email with a $100 off coupon, the service rep chuckled...needless to say, I expect more from both a mechanical service and customer service standpoint. Here rather, the overall vibe is one of, we are doing you a favor by selling you or servicing your vehicle... More

I never have any problem when it come to rental car with any of the dealers. any of the dealers. More

Mike in service was wonderful as always. Car was out and in quickly! Thank you. Car was out and in quickly! Thank you. More

I've enjoyed doing business with Ed O'Neal for four decades, and I appreciate Star's service dept. decades, and I appreciate Star's service dept. More