Asheville Ford Lincoln

Good Experience Got a good trade in value for my old car. Dealership went above and beyond to put my mind at ease concerning the price of my new car. Salesman even Got a good trade in value for my old car. Dealership went above and beyond to put my mind at ease concerning the price of my new car. Salesman even came in on his day off to finish the deal. Overall very pleased and my business felt valued! More

Horrible This is not a place to buy in my honest opinion they can't even cash a check right from my bank. On top of that they false advertise car is stickered This is not a place to buy in my honest opinion they can't even cash a check right from my bank. On top of that they false advertise car is stickered equipped with Sirius radio and its not so there is that. More

Another Great Car From a Great Dealer I bought a new Lincoln MKC about two years ago, thinking it would likely be the last car for me. Well, being a tech nut, the new MKX just kept crawlin I bought a new Lincoln MKC about two years ago, thinking it would likely be the last car for me. Well, being a tech nut, the new MKX just kept crawling around in my head. Even though I had no complaints with my MKC, I bought a new MKX with all the goodies. I am having the driving time of my life. It is a truly amazing vehicle, purchased from a truly amazing dealer. Jacob Reynolds was so very helpful to me in getting the car I wanted and Sharla McCormick, who was my sales person on the MKC, was always there with a big smile and a warm welcome. During my two years of doing business with Asheville Ford and Lincoln, I have had all positive experiences and highly recommend them to anyone looking for good American made quality from a quality dealer. Ford, Lincoln and Asheville Ford & Lincoln are truly a winning combination. Thank you all for being so helpful! Mike Lucy More

Great Service We took our auto in for The Works package. The staff that checked us in and out was very pleasant and professional. The service was finished very quic We took our auto in for The Works package. The staff that checked us in and out was very pleasant and professional. The service was finished very quick, 30-40 minutes. They have a very nice clean waiting room. The price was very reasonable. We were completely satisfied with our service and look forward to return service on our auto. More

Time not important to these folks I called and scheduled an appointment for service. The next day they called to confirm my appointment for the next morning. The lady then said that he I called and scheduled an appointment for service. The next day they called to confirm my appointment for the next morning. The lady then said that her manager has seen my explorer and was interested in it and wanted to know if I was interested in trading it. I told her no and that the manager had never seen my explorer before because it had never been on there propery. (She told a fib to try to get me to trade) The next morning I had my explorer there on time and said I would be back that after noon after work to get it. The air bag light was staying on on it. And I needed an inspection. I went back 8 hours later and they hadn't even touched my vehicle they said they would have it ready the next day or 2.. After I explained my not likening how long it was taking after I had an appointment I left. A few hours later they called to say nothing was wrong with it and they reset the light. I went the next day to pick up and they had charged $100 to hook a computer to it. Autozone does for free.. Then I went to get tag and my car had not been inspected. I had paid $30 for this service. No way would I recommend them to anyone. I paid the bill $130 but I will never go back. More

Great service, in and out quick. The staff handled my service quickly and efficiently, Great place. I have used the service department before and will continue to do so. Great dealers The staff handled my service quickly and efficiently, Great place. I have used the service department before and will continue to do so. Great dealership. More

Great Service I did not purchase my car from this dealership but I did have repairs here and the service tech was super nice and the wait was not that bad. I did not purchase my car from this dealership but I did have repairs here and the service tech was super nice and the wait was not that bad. More

Crooks Repair bill had $25 added for "environmental disposal fee". No oil change was done, nor tire disposal. Service guy didn't couldn't answer why, then cl Repair bill had $25 added for "environmental disposal fee". No oil change was done, nor tire disposal. Service guy didn't couldn't answer why, then claimed "mistake". Couldn't have been more blatantly obvious what they were doing. Cashier tried to get me to sign without looking at bill. Beware of this place. They also did a repair I didn't ask for, without calling to ask me. More

Purchase of a Raptor Bill Jenkins and Jason were awsome to deal with. They were great in trying to get the Raptor I order as quickly as possible. They were very thoughtful Bill Jenkins and Jason were awsome to deal with. They were great in trying to get the Raptor I order as quickly as possible. They were very thoughtfull of my needs and requirements. Thanks to both of them. S. Ray Cordery More

Great service department.. Service department is very good. They are honest and very friendly. Thought I had a issue with my mustang but ended up being nothing major. They didn' Service department is very good. They are honest and very friendly. Thought I had a issue with my mustang but ended up being nothing major. They didn't even charge me for taking the time to check it over! Will definitely be going back! More