Asheville Ford Lincoln
Asheville, NC
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excellent experience Excellent service from Sean who spent over 4 hours helping us select the right car for our needs. Took the time to show us how all the functions work Excellent service from Sean who spent over 4 hours helping us select the right car for our needs. Took the time to show us how all the functions worked. Sean had a very friendly attitude. Sharla helped with the financing and answered all our questions honestly and helped get us a better interest rate. More
Great sevice I was scared they would not find the problem but to my surprise they did and fixed it the same day.The service rep kept in touch and called soon as it I was scared they would not find the problem but to my surprise they did and fixed it the same day.The service rep kept in touch and called soon as it was ready. More
Customer Service Had to bring in my Lincoln MKZ for a recall on a door latch. Coty took care of me. Will definitely return! Service was Excellent! Rick Ballard Had to bring in my Lincoln MKZ for a recall on a door latch. Coty took care of me. Will definitely return! Service was Excellent! Rick Ballard More
Excellent service by friendly, professional staff. We are very pleased with the service we get at Asheville Ford Lincoln. The staff is very friendly and professional. They follow up to make sure we a We are very pleased with the service we get at Asheville Ford Lincoln. The staff is very friendly and professional. They follow up to make sure we are satisfied. We definitely will go back. More
very good The last time I bought a new car from a different dealer (2009) it was painful. I actually dreaded having to buy a new car. I spoke with people via me The last time I bought a new car from a different dealer (2009) it was painful. I actually dreaded having to buy a new car. I spoke with people via messages on your website and on the phone. They were cordial and helpful, so I came to Asheville Ford and am very happy with the service I got. Sean, the salesman was very helpful and made what I was expecting to be dreadful , into a pleasurable experience. When paperwork was being done he was giving us information and instructions on the car, he did not walk away and leave us sitting there alone. When we were done and ready to go he was very thorough on going through everything about the car with us. Good Job Sean. Brian and Chloe were very nice to work with. I won't hesitate to come back to Asheville Ford for my next new car. Thank You Ron Nelson More
Great overall experience Easy in and out experience and great customer service. Chloe had the two vehicles I wanted to check out ready to inspect and drive when I arrived. I Easy in and out experience and great customer service. Chloe had the two vehicles I wanted to check out ready to inspect and drive when I arrived. I had informed them I had a trade in, my loan paperwork ready and that I wanted to be in and out in two hours. I was out in two and a half. Not bad. Everything went smoothly from getting the paperwork ready to signing off on documents. They went over the vehicle and answered any questions. Great overall experience. Would go back and recommend. Thanks Bobby Phillips More
Nothing to object to -- Quick Lane especially Johnathan Lexow ( the service mgr) are the best -- Been dealing with Johnathan & crew for some time -- All Good - Recommend Quick Lane especially Johnathan Lexow ( the service mgr) are the best -- Been dealing with Johnathan & crew for some time -- All Good - Recommend QL very highly -- Best, Allen Roderick More
Great Service I always get great service. The staff is knowledgeable, friendly, and make sure you get what you need. I am always pleased with the staff and the se I always get great service. The staff is knowledgeable, friendly, and make sure you get what you need. I am always pleased with the staff and the service. More
Incredible customer service The entire process couldn't have been more pleasant and easy, I'm so glad I cam here. Bill was the gentleman that helped me find the perfect car for m The entire process couldn't have been more pleasant and easy, I'm so glad I cam here. Bill was the gentleman that helped me find the perfect car for me. I'm incredibly happy with the entire experience. More
Went to purchase used car!! Went to purchase a used car. I knew my limits on payments. And they got me right where I needed to be. Sales were great and service worked out everyth Went to purchase a used car. I knew my limits on payments. And they got me right where I needed to be. Sales were great and service worked out everything I needed to complete the purchase as I needed. More