Asheville Ford Lincoln

Purchase of Black 2017 F150 Platinum, my Dream Truck I arrived at Asheville Ford knowing beforehand exactly what truck I wanted as well as the essential (to me) options. The salesman that greeted me on I arrived at Asheville Ford knowing beforehand exactly what truck I wanted as well as the essential (to me) options. The salesman that greeted me on the new truck lot was Mark McKinney and from the first words exchanged between us there was an instant connection and he understood my requests. He was an attentive listener, was very informative when questioned and yet was able to offer expert and gentle advice when called upon. There was a very limited availability of the Platinum F150 because of the lateness in the model year but Mark and the staff at Asheville Ford were able to locate the truck with my exact list of "required options" and were able to procure and prepare for delivery in just a matter of a few short days. Then there was the list of 'other stuff' I wanted: spray on berliner, Roll N Lock bed cover, aftermarket wheels and tires, lift kit and exhaust. Mark was able to guide me thru this process (with valuable assistance from Greg M) and thru this entire process he was exceptional, pleasant and professional. I took delivery of my beautiful new truck this morning. I would HIGHLY recommend Mark to ANY and ALL. More

New Escape! Was very happy with Charles he really made me feel special. Like i was the only customer he had. He was willing to bring all the cars up for me to te Was very happy with Charles he really made me feel special. Like i was the only customer he had. He was willing to bring all the cars up for me to test drive. More

Great experience at Asheville Ford! This is the second new vehicle we have purchased from Asheville Ford! Josh & Sean both helped make our purchases easy... we never felt hasseled, great This is the second new vehicle we have purchased from Asheville Ford! Josh & Sean both helped make our purchases easy... we never felt hasseled, great customer service from start to finish. We would definitely recommend to our family & friends! More

service work was very timely. my car had gone dead and had to be towed in. i was told service work was about a week out. they got to my car much sooner than th was very timely. my car had gone dead and had to be towed in. i was told service work was about a week out. they got to my car much sooner than that. great work. More

Awesome Great sales team friendly and very concious of costumer needs and getting u the vehicle u want and not what is good for sales statistics Great sales team friendly and very concious of costumer needs and getting u the vehicle u want and not what is good for sales statistics More

Awesome Jason was awesome to work with he was easy to talk to about what i wanted and what the bank would do for me. He helped me with everything till I drove Jason was awesome to work with he was easy to talk to about what i wanted and what the bank would do for me. He helped me with everything till I drove off More

Always had great dealings . My dealings with Ashevilee Ford has been great even before they were Ashevile Ford.when they were Matthews Ford up on Biltmore Ave my purchases over t My dealings with Ashevilee Ford has been great even before they were Ashevile Ford.when they were Matthews Ford up on Biltmore Ave my purchases over the years of a 1993 Cobra then a leased 1999 exedition is my history...my 93 cobra was the first one delivered by Matthews More

Excellent service Dealer had the Explorer I wanted on the internet...at a competitive price. Sales Associate Jaye Flood was excellent at answering questions and did a Dealer had the Explorer I wanted on the internet...at a competitive price. Sales Associate Jaye Flood was excellent at answering questions and did a very good job of showing an Explorer with more accessories and features than I wanted. The Explorer I wanted had to come from another dealership which was ok with me. In the negotiations....I offered a price and Jaye came back and stated she was told they could not do the deal for that price because of the cost of 72 mo. financing. I think I was told an untruth since Ford Credit was handling the finance. I did have to increase the offer...which I think was unfair for the reason given. I do love the vehicle! More

New Truck Purchase Overall experience was great. Salesman was great and easy to work with. Was able to text back and forth with salesman prior to completing the deal so Overall experience was great. Salesman was great and easy to work with. Was able to text back and forth with salesman prior to completing the deal so I wasn't stuck at the dealership for hours and hours. This was my first interaction with this dealership and would recommend to anyone. I hope it keeps up over the next few years with service, etc. More

The best car buying experience I had. Mark our sales person was great over the top. It was the Best buying a car experience Every thing was explained twice so I would not forget what to d Mark our sales person was great over the top. It was the Best buying a car experience Every thing was explained twice so I would not forget what to do when I drove the car home. He even called me today to find out how things were going. Love the color no to go shopping with out getting a ding in it. More